McDonald's
1625 Wright Ave, Alma
(989) 463-9166
Recent Reviews
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Good days and bad days for wait times. Always there when you need a french fry fix though!
Atmosphere: 5
Food: 5
Service: 5
Lady on drive thru was extremely rude.
Atmosphere: 1
Service: 1
I love this McDonald's! Crew members and managers are amazing! Food is always done right and fast! The coffee is delicious and fresh too! Thank you!
Atmosphere: 5
Food: 5
Service: 5
My Oreo McFlurry has been messed up multiple times now. It’s just straight up ice cream. If I wanted ice cream I’d order a cone, I want Oreo IN my Oreo McFlurry.
Atmosphere: 1
Food: 1
Service: 1
food was what I expected. ordered at kiosk for dine in. it got done relatively quickly, but myself and the three other tables dining in got our names called to come up and get it........ I asked so you don't bring it out anymore. she's like oh I didn't see that on it. turned away didn't even apologize as she proceeded to do again to the other two tables after me. I actually thought I was at Burger King for a second. they stopped using trays and served all your stuff in bags now.
I'm not gonna go to some official website to do what? Not worth my time or effort.
Atmosphere: 4
Food: 4
Service: 1
Went to the drive thru around 11:30 yesterday. Thought that since lunch was just starting the food would be fresh. Wrong! Ordered a double cheeseburger, a daily double, and small fry. Two of the driest and over cooked hamburgers I've ever had. And the fries were cold with no salt. Won't be going there again.
Restrooms were clean, food was good. Service was slow though.
Atmosphere: 5
Food: 5
Service: 3
Just love the rubbery fries....not and the tasteless big mack....never again
Food: 1
Service: 2
Best location in the surrounding areas. especially if Jessica is working, she’s the absolute best!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I don't know why I go here. Over $6 for a large drink and large fry. I waited over 10 minutes for my food.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
The food was fresh and we had good service. The nice man at the first window answered my silly question with grace so I appreciate that.
Atmosphere: 5
Food: 5
Service: 5
These employees are mostly young but they are good at what they do and always kind. Great place to eat and be but why hang out and just smell the fries?! You know you want some!
Atmosphere: 5
Food: 5
Service: 5
I would give them a zero if this was an option. Went through the drive thru. I ordered pancakes and a ham and egg breakfast sandwich combo, orange juice and hot chocolate. After paying, the guy at window 2 tried to give me a sausage mcmuffin. I told him that's not what I ordered. Then he verified my order, gave me my drinks and told me to park in spot 5 that there is a short wait for my food. I bought my breakfast at 8:09am, at 8:23am I'm getting out of my car to see what's taking so long. Just as I'm getting out a lady is running to give me my order. Waiting 14 minutes for fast food breakfast is unacceptable! Never again will I go there!
I understand it was 7 a.m., but there is no reason for employees to be rude or upset when working in customer service. I’m not asking for anyone to be overly cheerful, but at the very least some decency and respect should be shown to customers. There was no need to rush me through my order. When the cashier said “everything is on the screen,” I didn’t see anything there, and when I tried to clarify at the back cash, that employee was rude as well.
I worked at McDonald’s for 6 years, including as a manager, and not once did I treat a customer that way. Of course, everyone has bad days, but being rude is never acceptable in customer service. This experience was disappointing and needs improvement.
Atmosphere: 1
Service: 1
Would not acknowledge us at the counter. All the nuggets except one 10 pice were very old, barely warm and not at all crispy. Fries were sad too. The front of the house had many dirty tables as well.
Atmosphere: 1
Food: 1
Service: 1
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