BIGGBY COFFEE

Very slow. Coffee was not hot, and seemed watered down.

They are never open on time and I get there about a half hour after opening. They don't receive mobile orders when they are open on time. I often stand at the counter waiting for someone to take my order and nobody does until I speak up. The coffee is only mediocre and they overcook my bagels. HORRIBLE STAFF!!!

Took for ever (about 15 mins) to make brewed coffee (a very simple order).

Tried it once , but never again
So many employees but very very verrry slow services , the coffee was very bad 👎🏻👎🏻

Love my everyday coffee and my dose of chatting with the ladies there. Arlene is such a sweetheart she knows exactly how I like my coffee. The Manager is also very kind when I tell her i want to try something new she gives me a quick review of the best sellers and they never disappoint. If you’re ever in Great Lakes mall and need a coffee go check them out.

I love this place and its employees they always greet you with a big smile. I’m a regular they probably already know what I want before I order ☺️. The manager Christina and Arlene are amazing they make you love your coffee even more. I always go for the caramel marble and a havarti cheese and turkey bagel it’s the best. Keep it up biggby. 10/10

While on vacation I visited this coffee shop in Great Lakes Crossing. The staff here are friendly, fast, and efficient. Very clean environment I absolutely recommend coming here. Thank you Biggby for the best service.

Everytime I come here it's never a disappointment, especially when the Hispanic lady and her daughter are there. They're always soo funny and nice and the drinks and food are always amazing. I think she's the manager but if she's not she should be because she definitely makes it a pleasure to come here.

This is my favorite place to go to every time I go to the mall I rate it a 10/10 the bagels and coffee is fresh every time I come here

The hispanic ladies are very charming and hard working, keep up the great work !!! Service was awesome.

Good staff, and everytime i swing through town i try to stop here once or twice.

Service was great and baristas were nice, wait was less than 2 minutes couldn't ask for anything else

Coffee is good, Baristas are friendly and fast. 👍

They take forever to make one single easy order they actually make their own coffee first try it while you are waiting for yours In front of you and after a while they actually remember to make yours. The highlight of the visit was that I watched a lady receiving hot iced tea ?

Service: 1

If I could give zero stars, I would worst service of my life even though I didn’t get service they open at 10 it’s 1130 and the two workers are busy gossiping to the point. I walked up and even asked if they’re open she said yes go back to register order and she ignore me. I stood there for 15 minutes with no service and was ignored while they continue to gossip. This location should be shut down!