BIGGBY COFFEE

Most inefficient coffee joint around. Wait in line 20 minutes. Ordered two brewed coffees and then wait behind everyone else’s orders for 15 more minutes.

Atmosphere: 2

Food: 3

Service: 1

Took 10 minutes to make a drink. At least it tastes alright.

Atmosphere: 3

Food: 4

Service: 2

20 MINUTES for ONE drink and when served it tasted like chemicals. NO REFUNDS. So the manager took 5 minutes to remake it. 25 MINUTES for one drink to be made RIGHT. There was a slow trickle of customers but nothing that would justify this?? People after me were getting their drinks just fine! I absolutely will NEVER purchase from here or ANY Biggby trash establishment EVER. What a garbage can of a company!

Atmosphere: 4

Food: 3

Service: 1

Not good

Awful customer service and bad attitude employees the obviously don't want to be at work. I wouldn't shop at Starbucks and now I won't shop at Biggby anymore. I could stay home and make my own coffee and save myself the bad attitude. Avoid this location

Atmosphere: 1

Food: 2

Service: 1

Terrible service, they act as if there upset about taking an order.

Service: 1

They messed up my drink and food order after taking 30 minutes to make it when they weren’t busy, the cashier had to ask me to repeat my order at least 4 times because it appeared she wasn’t listening.

Atmosphere: 1

Food: 1

Service: 1

Consistently the worse Biggby around. Been waiting 10+ mins as who I assume is the owner made a bagel & coffee and didn't help the girls whatsoever.

Atmosphere: 3

Service: 1

Coffee was very worst and very dirty taste! Waste of time and energy!

Atmosphere: 1

Food: 1

Service: 1

I had a free drink on my Biggby card and the girl cleared my 12th free drink and still charged me for my coffee. Will not be back to this location. Also my cup is always messy and sticky or lid isn't secure at this location. No pride in their jobs.

Atmosphere: 1

Food: 2

Service: 1

Stopped by this coffee shop in the mall and unfortunately it was not as good as other locations I had visited. I ordered a cold brew coffee and it was very bitter and had little of the caramel flavoring that I wanted in it. The service during my visit was also rather mediocre as well. I did get my order quickly however and there was little wait time but I was disappointed that it was not consistent compared to previous visits.

Atmosphere: 4

Food: 3

Service: 3

service was bad.
Coffee quantity was not even equal

Atmosphere: 1

Food: 1

Service: 1

Ordered online and got a notification that my order was ready, ended up having to wait 20mins for my plain bagel with extra cream cheese only to receive it with zero cream cheese

Atmosphere: 2

Food: 1

Service: 3

Staff completely ignored me at Great Lakes and proceeded to lie and say they were out of everything. Won't be coming back, really disappointing since I always go to Biggby for quick fuel needs

Atmosphere: 1

Food: 1

Service: 1

Very slow. Coffee was not hot, and seemed watered down.

Atmosphere: 3

Food: 2

Service: 1