The service is AWFUL….i said “excuse me” to three different employees, just to be ignored…finally asked the cashier if I used the mobile app, if Baldwin Rd. Is the correct location…her response was “I think so”….while waiting for our order…we proceeded to watch terrible customer service, young boy came back stating he didn’t get the correct order and the “grown” man rolled his eyes, said it wasn’t listed on his receipt (cashiers fault) then a gentleman asked what drinks they had and the same “grown” man pointed to the sign and said what we have is on the sign!!! Just disgusting…he wasn’t wearing a staff shirt, or name badge…(or gloves) to identify him! Bottom line, even our order wasn’t up to par! Sandwiches seemed to have stale bread!!!
Atmosphere: 1
Food: 1
Service: 1
A M
waited 30 minutes in line to purchase an overpriced Whopper meal only to be told they're not taking any orders right now as soon as I got up to the register. I asked how long will that take and they said they don't know and continued to murmur with an attitude. I should be the one with an attitude after waiting 30 minutes for absolutely nothing and no answer. horrible staff for December 21st 2025 at 2:00 p.m.
Atmosphere: 1
Food: 1
Service: 1
C J
Doesn’t open on time
Corbin
I know the bar for fast food is low but one employee here was just on his phone at the register and not even acknowledging guests. Like he just expected to be paid for doing nothing.
Burger wasn't terrible but for the love of god a teenager would do a better job
S K
The food was just average — nothing special. On top of that, I received my order late, which made the experience even more disappointing. Definitely not the best choice when you’re really hungry and expecting something quick and satisfying.
Atmosphere: 4
Food: 4
Service: 4
Samantha Pierce
They don’t ring you up. They pocket the money instead. For example if I order a whopper and fries. The cashier will tell it to the cook. They will say the printer is down but never actually input order so they will be able to pocket the money.
Luther Dunn
Simply lazy people
Atmosphere: 1
Service: 1
Emma Juve
I was beyond pleased with the customer service here! Jonathan and Sid helped us and they sure do know what they’re doing. They were kind, helpful, and attentive, while still managing their time efficiently.
Food: 5
Service: 5
G Dot
Rude cashier had an attitude about everything rude cook as well it’s simple if you don’t like your job don’t come to work. The cashier was a African American male with tattoos the cook was a caucasian male it’s absolutely disgusting how they treat ppl there they need to be fired I will be calling corporate as well.
Atmosphere: 1
Service: 1
DISTESCO MORI
Horrible costumer service, the black guy they have at register doesn't even care anymore and the food isn't at the level of other BK stores.
The service is AWFUL….i said “excuse me” to three different employees, just to be ignored…finally asked the cashier if I used the mobile app, if Baldwin Rd. Is the correct location…her response was “I think so”….while waiting for our order…we proceeded to watch terrible customer service, young boy came back stating he didn’t get the correct order and the “grown” man rolled his eyes, said it wasn’t listed on his receipt (cashiers fault) then a gentleman asked what drinks they had and the same “grown” man pointed to the sign and said what we have is on the sign!!! Just disgusting…he wasn’t wearing a staff shirt, or name badge…(or gloves) to identify him! Bottom line, even our order wasn’t up to par! Sandwiches seemed to have stale bread!!!
Atmosphere: 1
Food: 1
Service: 1
waited 30 minutes in line to purchase an overpriced Whopper meal only to be told they're not taking any orders right now as soon as I got up to the register. I asked how long will that take and they said they don't know and continued to murmur with an attitude. I should be the one with an attitude after waiting 30 minutes for absolutely nothing and no answer. horrible staff for December 21st 2025 at 2:00 p.m.
Atmosphere: 1
Food: 1
Service: 1
Doesn’t open on time
I know the bar for fast food is low but one employee here was just on his phone at the register and not even acknowledging guests. Like he just expected to be paid for doing nothing.
Burger wasn't terrible but for the love of god a teenager would do a better job
The food was just average — nothing special. On top of that, I received my order late, which made the experience even more disappointing. Definitely not the best choice when you’re really hungry and expecting something quick and satisfying.
Atmosphere: 4
Food: 4
Service: 4
They don’t ring you up. They pocket the money instead. For example if I order a whopper and fries. The cashier will tell it to the cook. They will say the printer is down but never actually input order so they will be able to pocket the money.
Simply lazy people
Atmosphere: 1
Service: 1
I was beyond pleased with the customer service here! Jonathan and Sid helped us and they sure do know what they’re doing. They were kind, helpful, and attentive, while still managing their time efficiently.
Food: 5
Service: 5
Rude cashier had an attitude about everything rude cook as well it’s simple if you don’t like your job don’t come to work. The cashier was a African American male with tattoos the cook was a caucasian male it’s absolutely disgusting how they treat ppl there they need to be fired I will be calling corporate as well.
Atmosphere: 1
Service: 1
Horrible costumer service, the black guy they have at register doesn't even care anymore and the food isn't at the level of other BK stores.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great burger.
Atmosphere: 5
Food: 5
Service: 5
They were busy , but communicated and did their best I command everyone that was working today . They need a raise 😊
Atmosphere: 5
Food: 5
Service: 5
Fantastic!
Atmosphere: 5
Food: 5
Service: 5
Staff was kind, food was hot!
Atmosphere: 5
Food: 5
Service: 5
This burger king is awesome the new management goes extra mile to make sure food is fresh and hot a little wait but we'll worth it to get fresh food
Atmosphere: 5
Food: 5
Service: 5
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