Dairy Queen

I come here all the time and today I was absolutely disgusted because I saw the worker girl with the clear glasses and wacky eyebrows assembling an ice cream cake with bare hands. She didn’t wash her hands or put on gloves, which is totally against the food code. If you want a bare handed, manhandled cake then this is your place. Train your employees to not be disgusting.

My daughter turns 4 today, I have two other children, we always choose her cake and the one from this store and today we repeated it as always for each birthday, but to my surprise the employee they had apparently had a bad day, or was upset that I took her away from what she was doing on her cell phone, she was very rude, to the point that she told me that the only thing I could write to her was Happy Birthday Aur and my daughter's name is Aurora, as a business owner which I am also, our businesses depend on customer service and having clients.

Atmosphere: 1

Food: 5

Service: 1

Good ol standard DQ. You know what you're going to get. They do have specials Monday-Friday, but unfortunately I forgot to take a picture of it, you could probably call and ask.

This is one of the few locations around that take mobile ordering, so you can skip the line if you want to do that! I don't recommend ordering a dipped cone via the mobile app, your shell will end up coming off. Blizzards, sundaes, shakes, etc are fine to order ahead, not cones.

Atmosphere: 4

Food: 4

Service: 4

I was quite disappointed with my visit at this location on Walton in Auburn Hills today. I went in and it was one young lady working, but it was one couple ahead of us and 3 guys came in after us together. Well the service was awful, it was obvious that she was irritated that we were there and nastily took my order. While she was preparing my order she yells out to the 3 guys behind me and says “is anybody else getting food, so I can go ahead and make while I’m fixing this order” the guys proceed to tell her what they want and she’s mumbling under her breath and slamming things around. I have never had an issue while visiting this store but her attitude will make me visit other locations. I can understand feeling overwhelmed if working alone, but customers should not feel like you are upset that they are there. The environment was calm and we all were patiently waiting so there should have been a little bit more kindness shown to us as well.

Atmosphere: 3

Food: 5

Service: 1

We love the ice cream ? ?

Atmosphere: 5

Food: 5

Service: 5

Just called to get a price on birthday cakes . The girl that answered didn’t know or even try to find out . She seemed confused not impressed at all.

WOW are they slllloooooowwww. Two of the three people working looked asleep, stoned, or confused . They spent a lot of time just walking back and forth, it was comical The other woman seemed to be in charge and was competent but it was a ridiculously lengthy time for ice cream.

Atmosphere: 1

Food: 2

We love ice cream. Dairy Queen is one of our favorite places. They have pup cups. Our dogs love it. When we pull in, they get very excited because they know they get ice cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Heath Blizzard Treat, Chocolate Brownie Extreme, Cotton Candy

I was just at this location and they were talking orders and preparing food with no one washing their hands or wearing hair nets other than that nice place.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Banana Split

We went in around noon yesterday and no one was at the register. We waited at least 5 mins for the employee to come from the back and they acted like we were a problem for being there. We placed our order and I swear I’ve never been treated so cold and unfriendly. Whoever the manager is should be watching the cameras regularly to see how customers are being treated by employees. I would not recommend this one to anyone and I’ll never go back here.

Atmosphere: 1

Food: 2

Service: 1

Annoyed. That was the demeanor of the two young ladies at the counter. No eye contact, asking if I'm done while I'm mid sentence with my order. Over charging me for an additional item and then not giving me the full refund ( a small blizzard is $5 plus change and i got$3 and few cent refund- granted they said to just take the extra blizzard as it would just be thrown away otherwise) and finally- they didn't even bother to blend the blizzards. All the chocolate and sauce/cheesecake was clumped up at the bottom of the cup. I rarely come here and won't be back. I also rarely leave reviews, but it's been bugging me all day. For better service and over all experience just wait for twist and dip to reopen in downtown auburn hills. I'm sure it won't be too much longer with the weather breaking.

Atmosphere: 1

Food: 2

Service: 1

Got a shake and not sure if he put enough ice cream in it because 5 minutes down the road. It turned into milk. Also went back today 2/17 ordered a blizzard with Strawberry and Pineapple.

Atmosphere: 1

Food: 1

Service: 1

I am prejudiced as this place is too close for my hips and health. I can walk there and waddle back ?

Food: 5

Service: 5

Recommended dishes: Banana Split, Chocolate Brownie Extreme, Blizzard Cake, Royal Oreo Blizzard Treat, Orange Julius, Oreo Dirt Pie Blizzard

I get a peanut butter sundae here all the time and they load it with peanut butter every time I’m never disappointed. Definitely not a greedy owner. Customer satisfaction comes first

Atmosphere: 5

Food: 5

Service: 5

Always good