It's Dunkin, never a bad thing to say. Food, service and atmosphere always top tier!!
Jenn Elizabeth
Woke up one morning! Had the desire to have Dunkin coffee. It was amazing!☕️
Lauren H
Went to this location today 5/8 about 4:30 pm, went to the drive through, and ordered a large iced coffee and dunkin energy drink. We waited about 10 min - the two ladies inside were chatting and asked us to repeat the order because they didn't put in the type of sweetener we had asked for. When they handed me the first drink I asked what was going on that was taking so long - we were the only ones in the drive through and the lobby was empty. She then slammed down the second drink and shoved it into my hand, without the lid secured. As we pulled off my husband took a sip of his drink which was made wrong despite repeating the order. He tried to go in the front door to get it replaced and it was locked (despite store hours being until 8pm) so he walked to the drive through and I pulled around to wait. When he got to the window, the same employee was being rude and my husband told her she was being rude and that she had slammed my drink down without securing the lid, and she reacted by throwing a large iced coffee all over my husband in front of another customer in her vehicle in the drive through.
We filed a police report and asked to file charges for assault, called corporate and will be following up with store management. Please teach your staff appropriate behavior, and that actions have consequences.
Kishan Sunny
Friendly staff and efficient with the orders
Shelley Pierce
Terrible service horrible customer service the worst
Vegetarian options: The worst
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
dee ahmed
I’ve tried the coffee from this location 3x thinking that maybe it would taste like Dunkin coffee but the coffee here taste nothing like the original Dunkin coffee. Horrible coffee.
Raylyn Dunlap
A little advice because this place runs out of ingredients all the time. I came through the drive-through today to make sure that if I ordered the cookie butter cold brew, they’d have all the ingredients to make it and nothing will be missing. Because for me, it would be worth driving a couple miles down the road to the next Dunkin to get my order the right way. Thankfully, after two days, they have everything in order to make the cookie butter cold brew. I really like this place. I come here nearly every single day And they are very nice at the window. I wouldn’t say so much as inside because I can understand they’re probably pretty busy multitasking, etc. and then you’re dealing with regular people trying to keep up with the pace of work. I would say that it is a hit or miss like you can come here maybe 23 days in a row and it’s good and then the next couple of days Either the coffee is too watery, it’s not filled to the broom or something is missing like mentioned earlier. Other than that, I do like this it’s really close by and the people at the window are very kind.
Atmosphere: 4
Food: 1
Service: 4
Charles “CT SOLO” Taylor
This location is ALWAYS out of basic items. Last time it was coffee roll (cinnamon roll)... this time a PLAIN bagel. Come on folks!!!
I guess I cannot place a mobile order for this location EVER AGAIN! I have to make sure I have time to stop in, survey the land, have a Q&A with the staff, etc and order inside. 🤦🏾🤦🏾
Atmosphere: 3
Food: 2
Service: 4
Mara Salem
I come 2-3 times a week for coffee and will sometimes grab food with it. The coffee is always good to great. The employees are always kind! The food, however, will always almost taste like it has seeped in some kind of plastic lining. Or freezerburned. I have no clue which it is, but it adds a weird taste. Donuts are good.
Atmosphere: 5
Food: 2
Service: 5
Kimberly Whitney
I tried calling ahead of time to check to see if an item was in stock but no one answered which in the morning is understandable when busy. But after showing up I'm waiting in line but the cashier takes the order of the person behind me because he's a regular and doesn't even ask if it's ok that they do that. And of course what I wanted was out of stock
Horrible attitude from the morning staff! They saw me then the cherry on top was them being racist. Never going back again.
Food: 4
Service: 1
robert langs
Lady at the front is not nice. I’ll be finding another dunkin.
Atmosphere: 1
Food: 5
Service: 1
Joseph Sanchez
A nice Dunkin in the Auburn Hills area near Oakland University.
We stopped in for a quick breakfast while traveling south. We prefer Dunkin over pretty much every other standard coffee chain.
The service was good here, they were polite and fast. The lobby and restroom were very clean.
The order came out quickly, we ordered coffees and breakfast sandwiches. They were good, not exceptional, just good.
Overall recommended.
Atmosphere: 4
Food: 4
Service: 4
Air Mars
Came in Ordered a Matcha latte & it came with heavy matcha powder unmixed….Heavy ice when I specifically asked for less ice. Instead of sitting it where the mobile orders go it was hidden behind the counter… Waist of time. To add to my disappointment there were no hash browns in stock. It was small in there too so it made for a cramped experience.
Atmosphere: 2
Food: 1
Service: 2
SKYZZVR SKYZZVR
The orders were wrong multiple times and it was so confusing. We had to go over and over again asking for the right order. But the food was good. So overall it was confusing.
It's Dunkin, never a bad thing to say. Food, service and atmosphere always top tier!!
Woke up one morning! Had the desire to have Dunkin coffee. It was amazing!☕️
Went to this location today 5/8 about 4:30 pm, went to the drive through, and ordered a large iced coffee and dunkin energy drink. We waited about 10 min - the two ladies inside were chatting and asked us to repeat the order because they didn't put in the type of sweetener we had asked for. When they handed me the first drink I asked what was going on that was taking so long - we were the only ones in the drive through and the lobby was empty. She then slammed down the second drink and shoved it into my hand, without the lid secured. As we pulled off my husband took a sip of his drink which was made wrong despite repeating the order. He tried to go in the front door to get it replaced and it was locked (despite store hours being until 8pm) so he walked to the drive through and I pulled around to wait. When he got to the window, the same employee was being rude and my husband told her she was being rude and that she had slammed my drink down without securing the lid, and she reacted by throwing a large iced coffee all over my husband in front of another customer in her vehicle in the drive through.
We filed a police report and asked to file charges for assault, called corporate and will be following up with store management. Please teach your staff appropriate behavior, and that actions have consequences.
Friendly staff and efficient with the orders
Terrible service horrible customer service the worst
Vegetarian options: The worst
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
I’ve tried the coffee from this location 3x thinking that maybe it would taste like Dunkin coffee but the coffee here taste nothing like the original Dunkin coffee. Horrible coffee.
A little advice because this place runs out of ingredients all the time. I came through the drive-through today to make sure that if I ordered the cookie butter cold brew, they’d have all the ingredients to make it and nothing will be missing. Because for me, it would be worth driving a couple miles down the road to the next Dunkin to get my order the right way. Thankfully, after two days, they have everything in order to make the cookie butter cold brew. I really like this place. I come here nearly every single day And they are very nice at the window. I wouldn’t say so much as inside because I can understand they’re probably pretty busy multitasking, etc. and then you’re dealing with regular people trying to keep up with the pace of work. I would say that it is a hit or miss like you can come here maybe 23 days in a row and it’s good and then the next couple of days Either the coffee is too watery, it’s not filled to the broom or something is missing like mentioned earlier. Other than that, I do like this it’s really close by and the people at the window are very kind.
Atmosphere: 4
Food: 1
Service: 4
This location is ALWAYS out of basic items. Last time it was coffee roll (cinnamon roll)... this time a PLAIN bagel. Come on folks!!!
I guess I cannot place a mobile order for this location EVER AGAIN! I have to make sure I have time to stop in, survey the land, have a Q&A with the staff, etc and order inside. 🤦🏾🤦🏾
Atmosphere: 3
Food: 2
Service: 4
I come 2-3 times a week for coffee and will sometimes grab food with it. The coffee is always good to great. The employees are always kind! The food, however, will always almost taste like it has seeped in some kind of plastic lining. Or freezerburned. I have no clue which it is, but it adds a weird taste. Donuts are good.
Atmosphere: 5
Food: 2
Service: 5
I tried calling ahead of time to check to see if an item was in stock but no one answered which in the morning is understandable when busy. But after showing up I'm waiting in line but the cashier takes the order of the person behind me because he's a regular and doesn't even ask if it's ok that they do that. And of course what I wanted was out of stock
Restaurantji Recommends
Horrible attitude from the morning staff! They saw me then the cherry on top was them being racist. Never going back again.
Food: 4
Service: 1
Lady at the front is not nice. I’ll be finding another dunkin.
Atmosphere: 1
Food: 5
Service: 1
A nice Dunkin in the Auburn Hills area near Oakland University.
We stopped in for a quick breakfast while traveling south. We prefer Dunkin over pretty much every other standard coffee chain.
The service was good here, they were polite and fast. The lobby and restroom were very clean.
The order came out quickly, we ordered coffees and breakfast sandwiches. They were good, not exceptional, just good.
Overall recommended.
Atmosphere: 4
Food: 4
Service: 4
Came in Ordered a Matcha latte & it came with heavy matcha powder unmixed….Heavy ice when I specifically asked for less ice. Instead of sitting it where the mobile orders go it was hidden behind the counter… Waist of time. To add to my disappointment there were no hash browns in stock. It was small in there too so it made for a cramped experience.
Atmosphere: 2
Food: 1
Service: 2
The orders were wrong multiple times and it was so confusing. We had to go over and over again asking for the right order. But the food was good. So overall it was confusing.
Atmosphere: 1
Food: 5
Service: 1
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