Great American Bar & Grill

Open space bar, basically in the lobby of a hotel. Groups of younger people yelling from upper floor balcony walkway and large groups from a wedding party make having a conversation across a small tall top difficult. One over worked bartender for bar and tables during a busy Friday night made service extremely slow. After waiting 15 minutes, I went to the bar,where it took another 10 minutes to ask for a menu and get two drinks. Bartender was pleasant but spread very thin.

The online menu is wrong. The prices are wrong and the offerings are wrong. So bad it’s unbelievable. This is not really a restaurant. It’s a bar that serves frozen food out of a box. Our food was not completely cooked/re-heated. Imagine paying $30 for fish and chips from a box. It was atrocious on all levels. My colleague had a chicken burger that was so overcooked it resembled cardboard - clearly microwaved. It’s a disaster. Avoid at all costs. They should be embarrassed. I found the entire experience offensive.

Atmosphere: 2

Food: 1

Service: 2

This restaurant is inside the hotel with no signs to indicate that it is in fact a "restaurant" (I use that term loosely). The food was from a box and not fresh. There was water coming out of the fish and the fries were Cavendish. The chicken was so overcooked, it was synonymous to cardboard.

There was also a lovely inebriated gentleman patron who asked of my heritage based on my hair (he thought I was Korean or Japanese, but definitely not Vietnamese [direct quote]) and that he would pray for my people on the island (I'm Canadian)

This is an experience that will be burned into my memories for many reasons.

Atmosphere: 1

Food: 1

Service: 3

Service *
We waited 35 minutes and had to call the hotel front desk to ask if anyone was working the bar during lunch time. No one came until 15 minutes after that: I asked for little things like silverware drinks and extra plates and got a hold on as a response. We were the only people in there. So rude.
Food was okay. Definitely not worth what we paid. We couldn’t get napkins for the wings. Waited a long time for the drinks.
They don’t clean the high chairs and that really upsets me. My son’s high chair was disgusting but they were all like that so I just held him. Not a good experience for us. I’ll order in food somewhere else

Atmosphere: 3

Food: 1

Service: 1

Delicious food, great atmosphere, and fantastic service.

Atmosphere: 5

Food: 5

Service: 5

Worthless

I was worried when we tracked down a staff person and the person from the desk came over to take my food order AND make my drink! But he was friendly, helpful, and made a great cocktail!

The online menu is a decoy....they offer nothing on it! So, don't even bother with it!

I was further concerned when the Quesadilla I ordered, for upcharged $9 for shrimp!!!! It wasn't worth $20......but it WAS delicious! I'm talking, seasoned and grilled to perfect. So all and all, we have no complaints!

Atmosphere: 3

Food: 4

Service: 4

$28 for 2 8oz drinks in plastic cups. Would have been $40 but they were out of Vodka...and other key ingredients for menu drinks. Complimentary drinks only available from 5-630pm. Room service: wings were good but we only got about 12 French fries.

Atmosphere: 2

Food: 2

Service: 4

Very good

Atmosphere: 5

Food: 5

Service: 5

Kid-friendliness: It's good

Great fish n chips. Drinks were well made just a lil pricey for both

Atmosphere: 5

Food: 5

Service: 5

Terrible bar and restaurant within the embassy suites by Hilton in Auburn Hills.Most of the staff are lazy except the guy with long blonde hair, the rest are useless and seem to hate serving people.Food is awful. No draft beer. Just simply avoid this place

Good food, friendly service, located inside embassy suites

Don’t bother trying to eat here! We came from a nearby hotel & it looked kind of nice. However, the person working there just looked at us. We went to a table & he walked somewhere else, then came back, and just went back behind the bar. He never even acknowledged us or said anything. Guess he only cared about serving drinks to people at the bar.

Waiter took 40 minutes to bring drinks/menus. Food was cold and overcooked. Tool 1 hour to figure out the bill and get us paid out. Overpriced.

Atmosphere: 3

Food: 1

Service: 1