Everytime I come here my order is messed up, the staff doesn’t even say hello or smile or anything friendly at all, I came through tonight and they gave me the wrong mccrispy sandwich. I came back through a politely asked for a new one, the man on the speaker tells me there is no more mcrispy sandwiches left and then just waits for me to say something, I was confused because I had ordered one 5 minutes prior, I pull up and ask about a refund or something and he says “we don’t do refunds” telling me I can’t get the sandwich I ordered and I also can’t get my money. I look at him so confused trying my hardest not to be rude, he says I can get a mcchicken, to replace my 10 dollar meal, I was so annoyed I just agreed but I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Patrick Wynne
I am 54 years old, I've been a customer of Mickey D's my entire life, I've eaten in foreign countries, numerous states breakfast, lunch and dinner. I've had good experiences and bad, I've always come back because of the consistency, the food is good, not great, not amazing, but good and that's fine by me. This is the first time in thousands of visits I felt a need to write a review. We all know the feeling of seeing that long lunch line in the drive thru, is a Big Mac worth the wait? There was a decent line in the drive thru at noon, too be expected. The lady on the speaker was very nice, too be expected. What was a shock was the speed, cars were flying thru this line, order and at the window to pay in under a minute, I thought for sure they were parking these cars for longer waits but nope. I didn't even have time to put my card away and I was at the pick up window, the last was already handing out my food as I pulled up, it even asked her, was it someone else's order? She just smiled said no. I was shocked, I made it to the speaker, the pay window and then pick up in under 2 minutes and the same for everyone in front of me. I order the same thing every time Double quarter w/cheese no onions meal, it was so hot I had to pull over to eat, fries must have just come out of the fryer.
The food was great, and hot, but fast I couldn't believe how fast. I hope corporate takes note of this team, they're dialed in. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Abby Orahoske
Terrible service and all of them barely spoke English.
Atmosphere: 1
Food: 4
Service: 1
Griffin Castle
This McDonalds has easily the best and fastest drive thru service i've ever seen. I've gone here for lunch many times while working in Auburn Hills and every time even when it's packed i'm still trying to put my wallet away while they're handing me my food. In a world where 90% of fast food has become terrible 30+ minute waits for mediocrity I cannot commend these workers enough. They are genuinely impressive here.
Atmosphere: 5
Food: 5
Service: 5
Chuck Sheldon
Garbage food garbage staff. Hope that place is condemned by the city.
Atmosphere: 2
Food: 1
Service: 1
Zach NY
hard working employeeesss ❤️
Atmosphere: 5
Food: 5
Service: 5
Turauna Mims
This particular McDonald's visit was wonderful! The food was hot, fresh, and came out quickly. And the whole order was correct. Staff were friendly and efficient!
Atmosphere: 4
Food: 5
Service: 5
Otis C. Evans II
Nice hot and tasty French fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Terry Rapley
The people who work the speaker and take orders have a hard time understanding English got my order wrong 3 times in a row(same order). Next time they get my order wrong I'm calling
Atmosphere: 1
Food: 1
Service: 1
Christina Cheney
Went inside ordered 2 big breakfast with hotcakes and 2 orders of hotcakes. Was shorted my 2 orders of hotcakes. Then I call and the manager chooses to argue with me when I call and hangs up on me. We I will be getting in touch with the better BBA cause you can't contact the owner.
They gave me the wrong order, and when I confronted them, they screamed at each other and told me this what I ordered. The burgers are bad and charge $3.59 for fries, although I did not order. It's been 10 years, and I did not visit this location in Lake orion.
Atmosphere: 1
Food: 1
Service: 1
Jana Legree
I enjoyed my happy meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries
john g
It's McDonald's.....hard to give a positive or negative review.
Mary McCormick
Would like to know how my $4.00 meal deal came to $4.45? Tax is .06 if I am not mistaken my bill should have been 4.24. Looks like someone is skimming their customers.
K
Everytime I use my app here they say the code is already used even though it’s not. They also are very over priced. I will never go to this McDonald’s again
Everytime I come here my order is messed up, the staff doesn’t even say hello or smile or anything friendly at all, I came through tonight and they gave me the wrong mccrispy sandwich. I came back through a politely asked for a new one, the man on the speaker tells me there is no more mcrispy sandwiches left and then just waits for me to say something, I was confused because I had ordered one 5 minutes prior, I pull up and ask about a refund or something and he says “we don’t do refunds” telling me I can’t get the sandwich I ordered and I also can’t get my money. I look at him so confused trying my hardest not to be rude, he says I can get a mcchicken, to replace my 10 dollar meal, I was so annoyed I just agreed but I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
I am 54 years old, I've been a customer of Mickey D's my entire life, I've eaten in foreign countries, numerous states breakfast, lunch and dinner. I've had good experiences and bad, I've always come back because of the consistency, the food is good, not great, not amazing, but good and that's fine by me. This is the first time in thousands of visits I felt a need to write a review. We all know the feeling of seeing that long lunch line in the drive thru, is a Big Mac worth the wait? There was a decent line in the drive thru at noon, too be expected. The lady on the speaker was very nice, too be expected. What was a shock was the speed, cars were flying thru this line, order and at the window to pay in under a minute, I thought for sure they were parking these cars for longer waits but nope. I didn't even have time to put my card away and I was at the pick up window, the last was already handing out my food as I pulled up, it even asked her, was it someone else's order? She just smiled said no. I was shocked, I made it to the speaker, the pay window and then pick up in under 2 minutes and the same for everyone in front of me. I order the same thing every time Double quarter w/cheese no onions meal, it was so hot I had to pull over to eat, fries must have just come out of the fryer.
The food was great, and hot, but fast I couldn't believe how fast. I hope corporate takes note of this team, they're dialed in. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Terrible service and all of them barely spoke English.
Atmosphere: 1
Food: 4
Service: 1
This McDonalds has easily the best and fastest drive thru service i've ever seen. I've gone here for lunch many times while working in Auburn Hills and every time even when it's packed i'm still trying to put my wallet away while they're handing me my food. In a world where 90% of fast food has become terrible 30+ minute waits for mediocrity I cannot commend these workers enough. They are genuinely impressive here.
Atmosphere: 5
Food: 5
Service: 5
Garbage food garbage staff. Hope that place is condemned by the city.
Atmosphere: 2
Food: 1
Service: 1
hard working employeeesss ❤️
Atmosphere: 5
Food: 5
Service: 5
This particular McDonald's visit was wonderful! The food was hot, fresh, and came out quickly. And the whole order was correct. Staff were friendly and efficient!
Atmosphere: 4
Food: 5
Service: 5
Nice hot and tasty French fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
The people who work the speaker and take orders have a hard time understanding English got my order wrong 3 times in a row(same order). Next time they get my order wrong I'm calling
Atmosphere: 1
Food: 1
Service: 1
Went inside ordered 2 big breakfast with hotcakes and 2 orders of hotcakes. Was shorted my 2 orders of hotcakes. Then I call and the manager chooses to argue with me when I call and hangs up on me. We I will be getting in touch with the better BBA cause you can't contact the owner.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They gave me the wrong order, and when I confronted them, they screamed at each other and told me this what I ordered. The burgers are bad and charge $3.59 for fries, although I did not order.
It's been 10 years, and I did not visit this location in Lake orion.
Atmosphere: 1
Food: 1
Service: 1
I enjoyed my happy meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries
It's McDonald's.....hard to give a positive or negative review.
Would like to know how my $4.00 meal deal came to $4.45? Tax is .06 if I am not mistaken my bill should have been 4.24. Looks like someone is skimming their customers.
Everytime I use my app here they say the code is already used even though it’s not. They also are very over priced. I will never go to this McDonald’s again
Atmosphere: 1
Food: 1
Service: 1
Loading...