uses same tongs for everything, my breadstick was put in with someone else’s pizza and somehow ended up on top of it and the pizza had pork and I can’t have pork. very disappointed
Atmosphere: 1
Food: 1
Service: 1
mandy schweitzer
Ordered through doordash and they forgot the pizza. Entire pizza. Reordered and still screwed it up. Definitely won't be going back. How is it even possible to mistake a $24 pizza for a slice??? Ridiculous. Just lazy employees
Service: 1
Nic VanDaal
I was in line today at around 1:30pm and I’m pretty sure the cashier pocketed the cash from the couple in front of me.. he slipped the money under the tablet after telling them 20 bucks.
Atmosphere: 3
Food: 5
Service: 1
ronnie akroush
12$ 2 slices and they dont put slices back in actual oven they put it through a conveyor belt reheat system that sits on counter. The oven is just to cook the pizza to reheat they put it back in a machine lol. they also dont do cup of waters. They want to charge 4 $ for a bottle. Not a customer in line I should of known why. I wanted the old sbarro experience seeing them pull it out of the oven and nope.
Tamia
There was this worker he told me his name was Abraham. He stunk so bad like you could smell it from behind the counter. Not only that but he was sweating too from his hair and it looked like it was dripping on my food. No hair net or nothing that was so disusting. Over all not good you need better staff. I hope no one else had to deal with that and I feel bad for his coworkers that have to smell that. If I could smell him through the glass that's not good at all!
Atmosphere: 3
Food: 3
Service: 1
khaldi Rym
I had a really disappointing experience at this pizza place inside the Great Lakes Mall. I was pointing *from a distance* at the pizza I wanted to order, and the manager suddenly started yelling at me to not reach over the food — even though I wasn’t anywhere near it. It felt aggressive and completely unnecessary. I decided to let it go and ordered a whole pizza. Since they usually sell pizza by the slice, I figured I’d wait while they prepared the whole pie before paying. But the same manager called out to me loudly saying, “Ma’am, you have to pay first or I can’t make your pizza.” I was confused and a bit embarrassed Iobviously intended to pay, and I didn’t understand why I was being singled out or treated with suspicion.The way he looked at me and spoke to me throughout the interaction was rude and unwelcoming. Overall, it was a horrible customer service experience, and I won’t be returning
R Menard
Not only are the workers always rude, gross and inconsiderate; they constantly close early. They will close at 8 pm on a Saturday. Worst service ever.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Stromboli with Spaghetti and Marinara Sauce and Pasta Salad
Lost
Was told over an hour wait on a pizza. Came back at 6pm and was told they were closed.
Service: 1
alejo alvis
Poor customer service
Service: 1
Elias Dotis
The lady who helped me was very nice. The pizza slice had a bad balance of too much sauce and not enough cheese. I know it’s a huge slice but for almost $6 it was not worth it at all.
Service was fast even with it being a busy Sunday. Son loved his pizza and breadstick.
Atmosphere: 5
Food: 5
Service: 5
Chris Slieff
7pm on a Saturday and already closed
Fred Green
I hate the fact that it's the only one close to me and it's too far away, being in a shopping mall food court. but I love their pizza!
Atmosphere: 2
Food: 5
Service: 5
Lama Hassoun Ayoub
Extremely rude employees and terrible, overpriced pizza.
Atmosphere: 1
Food: 1
Service: 1
Joe Face
Tried to order and was ignored for 3 min with earbuds in and finally the girl in the turned around and told us they were closed. Super rude as she made a get away gesture. Never eating here.
uses same tongs for everything, my breadstick was put in with someone else’s pizza and somehow ended up on top of it and the pizza had pork and I can’t have pork. very disappointed
Atmosphere: 1
Food: 1
Service: 1
Ordered through doordash and they forgot the pizza. Entire pizza. Reordered and still screwed it up. Definitely won't be going back. How is it even possible to mistake a $24 pizza for a slice??? Ridiculous. Just lazy employees
Service: 1
I was in line today at around 1:30pm and I’m pretty sure the cashier pocketed the cash from the couple in front of me.. he slipped the money under the tablet after telling them 20 bucks.
Atmosphere: 3
Food: 5
Service: 1
12$ 2 slices and they dont put slices back in actual oven they put it through a conveyor belt reheat system that sits on counter. The oven is just to cook the pizza to reheat they put it back in a machine lol. they also dont do cup of waters. They want to charge 4 $ for a bottle. Not a customer in line I should of known why. I wanted the old sbarro experience seeing them pull it out of the oven and nope.
There was this worker he told me his name was Abraham. He stunk so bad like you could smell it from behind the counter. Not only that but he was sweating too from his hair and it looked like it was dripping on my food. No hair net or nothing that was so disusting. Over all not good you need better staff. I hope no one else had to deal with that and I feel bad for his coworkers that have to smell that. If I could smell him through the glass that's not good at all!
Atmosphere: 3
Food: 3
Service: 1
I had a really disappointing experience at this pizza place inside the Great Lakes Mall. I was pointing *from a distance* at the pizza I wanted to order, and the manager suddenly started yelling at me to not reach over the food — even though I wasn’t anywhere near it. It felt aggressive and completely unnecessary.
I decided to let it go and ordered a whole pizza. Since they usually sell pizza by the slice, I figured I’d wait while they prepared the whole pie before paying. But the same manager called out to me loudly saying, “Ma’am, you have to pay first or I can’t make your pizza.” I was confused and a bit embarrassed Iobviously intended to pay, and I didn’t understand why I was being singled out or treated with suspicion.The way he looked at me and spoke to me throughout the interaction was rude and unwelcoming. Overall, it was a horrible customer service experience, and I won’t be returning
Not only are the workers always rude, gross and inconsiderate; they constantly close early. They will close at 8 pm on a Saturday. Worst service ever.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Stromboli with Spaghetti and Marinara Sauce and Pasta Salad
Was told over an hour wait on a pizza. Came back at 6pm and was told they were closed.
Service: 1
Poor customer service
Service: 1
The lady who helped me was very nice.
The pizza slice had a bad balance of too much sauce and not enough cheese. I know it’s a huge slice but for almost $6 it was not worth it at all.
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
Service was fast even with it being a busy Sunday. Son loved his pizza and breadstick.
Atmosphere: 5
Food: 5
Service: 5
7pm on a Saturday and already closed
I hate the fact that it's the only one close to me and it's too far away, being in a shopping mall food court. but I love their pizza!
Atmosphere: 2
Food: 5
Service: 5
Extremely rude employees and terrible, overpriced pizza.
Atmosphere: 1
Food: 1
Service: 1
Tried to order and was ignored for 3 min with earbuds in and finally the girl in the turned around and told us they were closed. Super rude as she made a get away gesture. Never eating here.
Atmosphere: 1
Service: 1
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