3 times i have been here and the wait has been over 15 minutes. They make you park off to the side after you pay, regardless of there is a line behind you or not. So im sure their drive thru times look great to corporate. Attached is a pic of no line, and me being parked off to the side after paying for my order. I won't be back.
Service: 1
Emmerson Daniels
Genuinely the nicest guy I’ve ever met works the day shift!! Every time I get their food he’s always super kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Zachery Cole
Worst arbys in battle creek
Atmosphere: 1
Food: 1
Service: 1
Craig W
This Arby's missed. The chicken was old and dry. Poppers were old too. Otherwise, friendly folks
Atmosphere: 5
Food: 2
Service: 5
Robert Peterson
Awesome roast beef sandwiches, Beef n cheddar, brisket sandwiches are a favorite.
Atmosphere: 5
Food: 5
Service: 4
austin Powell
Walked in and didn't see an employee for 5 minutes. I was 5 minutes late for my app pickup and still had to wait 20 minutes for it to be made. There was one woman working all the jobs in there because 3 guys which showed up as I was finally leaving must have been hanging out outside
Atmosphere: 3
Food: 5
Service: 1
Christian Williams
Very slow service, DT had an attitude
Atmosphere: 1
Food: 1
Service: 1
Sharon Cartwright
Love to eat here
Atmosphere: 5
Food: 5
Service: 5
louis politte
Please explain how you can serve a French dip sandwich with cold au jus? Cold au jus! Ruined the whole meal.
Atmosphere: 2
Food: 1
Service: 2
Jennifer A
Traveling through today after a Cross country meet in Portage. Met Hannah here.....this Arby's assistant manager. When she asked if we wanted to donate to Arby's No kid hungry we politely declined. Hannah's response: "Are you sure you don't want to feed hungry kids? Well you must be bad people." Needless to say, after addressing the situation with the manager we decided to ask for a refund for our meal. First of all, Hannah does not know anyone's ability to donate money. Secondly, we have the right to decline without a back handed comment. My family chooses not to donate through fast food companies because our family operated business donates thousands of dollars directly to other foundations yearly. I am good on allowing these fast food chains to profit from tax right offs for our donations. I do not need to explain my choices to anyone. Let alone some child working a drivethrough window. I have seen the other reviews directly addressing Hannah and her attitude. She should not be working anywhere in customer service. Her disrespectful behavior shows that she is not grown enough to even be behind the counter of a fast food restaurant.
20 minutes to get food. Place was not clean especially bathrooms.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Curly Fries
Michael Tyburski
We were driving through the area on a road trip and decided to stop and have lunch. It's a very clean establishment and the food was hot and fresh at 12 pm on a Sunday.
Had a huge online order and when I arrived I was welcomed with a smile and the staff hard at work making sure everything was prepared correctly, packaged, and helped me take the bags out to the car. Thank you again Arby’s on Capital. You won Saturday night for my family ???
The food was great and the girls working were very nice! Will definitely be going back soon.
Atmosphere: 5
Food: 5
Service: 5
Thomas Furmato
The sandwich tasted good. But I ordered in the app and showed up watching orders go before me. The order taker has to get the attention of the maker and say... "Reuben" the maker didn't even see it on the screen and was literally taking a break.
3 times i have been here and the wait has been over 15 minutes. They make you park off to the side after you pay, regardless of there is a line behind you or not. So im sure their drive thru times look great to corporate. Attached is a pic of no line, and me being parked off to the side after paying for my order. I won't be back.
Service: 1
Genuinely the nicest guy I’ve ever met works the day shift!! Every time I get their food he’s always super kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Worst arbys in battle creek
Atmosphere: 1
Food: 1
Service: 1
This Arby's missed. The chicken was old and dry. Poppers were old too. Otherwise, friendly folks
Atmosphere: 5
Food: 2
Service: 5
Awesome roast beef sandwiches, Beef n cheddar, brisket sandwiches are a favorite.
Atmosphere: 5
Food: 5
Service: 4
Walked in and didn't see an employee for 5 minutes. I was 5 minutes late for my app pickup and still had to wait 20 minutes for it to be made. There was one woman working all the jobs in there because 3 guys which showed up as I was finally leaving must have been hanging out outside
Atmosphere: 3
Food: 5
Service: 1
Very slow service, DT had an attitude
Atmosphere: 1
Food: 1
Service: 1
Love to eat here
Atmosphere: 5
Food: 5
Service: 5
Please explain how you can serve a French dip sandwich with cold au jus? Cold au jus! Ruined the whole meal.
Atmosphere: 2
Food: 1
Service: 2
Traveling through today after a Cross country meet in Portage. Met Hannah here.....this Arby's assistant manager. When she asked if we wanted to donate to Arby's No kid hungry we politely declined. Hannah's response: "Are you sure you don't want to feed hungry kids? Well you must be bad people." Needless to say, after addressing the situation with the manager we decided to ask for a refund for our meal. First of all, Hannah does not know anyone's ability to donate money. Secondly, we have the right to decline without a back handed comment. My family chooses not to donate through fast food companies because our family operated business donates thousands of dollars directly to other foundations yearly. I am good on allowing these fast food chains to profit from tax right offs for our donations. I do not need to explain my choices to anyone. Let alone some child working a drivethrough window. I have seen the other reviews directly addressing Hannah and her attitude. She should not be working anywhere in customer service. Her disrespectful behavior shows that she is not grown enough to even be behind the counter of a fast food restaurant.
Restaurantji Recommends
20 minutes to get food. Place was not clean especially bathrooms.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Curly Fries
We were driving through the area on a road trip and decided to stop and have lunch. It's a very clean establishment and the food was hot and fresh at 12 pm on a Sunday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar, Roast Beef, Curly Fries, Classic Roast Beef, Crinkle Fries
Had a huge online order and when I arrived I was welcomed with a smile and the staff hard at work making sure everything was prepared correctly, packaged, and helped me take the bags out to the car. Thank you again Arby’s on Capital. You won Saturday night for my family ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Turkey Ranch & Bacon Wrap, Bacon Ranch Wagyu Steakhouse Burger, Roast Beef, Curly Fries, BBQ Chicken Wrap
The food was great and the girls working were very nice! Will definitely be going back soon.
Atmosphere: 5
Food: 5
Service: 5
The sandwich tasted good. But I ordered in the app and showed up watching orders go before me. The order taker has to get the attention of the maker and say... "Reuben" the maker didn't even see it on the screen and was literally taking a break.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Reuben
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