The worst communication they are all dead beats in there and don’t care if you was to live or die I waited 3 months for a appointment and they said I’m not able to be here because I’m 12 min late to a 745am appointment when I was in there it smell of depression and death no one was happy the lady was a pos to me like she hates her job I will never ever step foot in another Bronson hospital again they have roaches in there food and grease on their hospital beds I highly DO NOT RECOMMEND
Aaron M.
Had made a appointment as a new patient they put me to be seen 2 1/2 months out had not been feeling well told them I had symptoms of diabetes a month after I made a appointment and they didn't care said they definitely wouldn't see me sooner because of that. Went to the ER blood sugar level off 476 I guess they would rather somebody die before getting care called another provider Grace health care and they are taking me the next day wouldn't choose Bronson for anything they don't seem to care
Tee Enokido
Horrible communication. If you feel like waiting weeks for medications you need then you can come here. If you actually need your medications I’d recommend finding somewhere else to go. I’ve had multiple issues over the last 6 months. Prescribed medications and then they don’t allow me to get the medication again even though I have back pain. You ask for a refill through their my chart website and it takes days or weeks to get back to you. I’ve tried calling to get things taken care of and I’m directed to the wrong area or they just hang up on me. I’ll never be going here again. Complete waste of time. You’ll just be left frustrated having to deal with these people.Update 1: I put in a request for my nerve pain medication so I can actually function in my day to day life and they denied it. I really hate this place. I really hope this place shuts down for malpractice or something. I’m pretty sure the inmates at the jail get better medical care than this place gives you.
Troy Place
I would recommend this location. My new-patient visit went exceedingly smoothly. Dr. Buck is very smart and thoughtful.
merissa white
For the past 5 weeks I have been trying to get a prescription from this office. What Simone wanted me to try was $1300 out of pocket and not covered by insurance, I knew this, but she pushed for it anyway. Weeks and weeks of messages and phone calls. No one has called me back!!!This is so unprofessional and unacceptable. You took my money and my insurance, but don't want to provide the service you were paid for
Merna Molina
Nurses were very attentive to my granddaughter and acted quickly to treat her illness.
Sarah Swegles
Have had only positive experiences with Bronson Battle Creek doctors and staff.
Sage Simmons
Angela Newman is by far the best primary care I have had. She is patient, listens to your concerns and makes you aware of all options that are available to you for whatever concern that you may have.
Raeanne b
Great people always kind
Rebecca Swartzentruber
Sitting here now, waiting for doc in exam room. Apparently appointment was made during a celebration of sorts. Noisemakers, whoops and laughs and hollers. Sorry to be an inconvenience as I sit 22 minutes after the hour. Just realized their is a white noise machine in room with me (for privacy I assume). Party must be over? Not very professional imo. And not typical for here
I am a patient. My visit seemed to be more about mask wearing than actual patient care and service. my concern now is getting the simplest service, which is somebody, an actual human being, to answer the phone. Following the extremely long prompted script dosent seem to be the answer.
Lydia Davis
It's a great place
zach davis
Been a patient here since they built the place. Angela Newman was great but since she left they just schedule you with whomever is available. The doctors I’ve had just basically act as data entry, and put into the computer what you’re telling them. Anything investigative/unclear what underlying problem is, they usually just refer you out to a specialist.Worst part is their respect for your time, usually for video visits you’re lucky if they are 10 min late. As well as in person just not being seen until 30 min after scheduled appt time. But if you’re even a couple min late they may cancel you’re appt and charge you for it.
Farah Saleh
I wish I could put no stars. Dr service left and after that I have been seen different doctors and the nurse put blood pressure for me from her head without checking it at all. What a good practice and professional nurses
The worst communication they are all dead beats in there and don’t care if you was to live or die I waited 3 months for a appointment and they said I’m not able to be here because I’m 12 min late to a 745am appointment when I was in there it smell of depression and death no one was happy the lady was a pos to me like she hates her job I will never ever step foot in another Bronson hospital again they have roaches in there food and grease on their hospital beds I highly DO NOT RECOMMEND
Had made a appointment as a new patient they put me to be seen 2 1/2 months out had not been feeling well told them I had symptoms of diabetes a month after I made a appointment and they didn't care said they definitely wouldn't see me sooner because of that. Went to the ER blood sugar level off 476 I guess they would rather somebody die before getting care called another provider Grace health care and they are taking me the next day wouldn't choose Bronson for anything they don't seem to care
Horrible communication. If you feel like waiting weeks for medications you need then you can come here. If you actually need your medications I’d recommend finding somewhere else to go. I’ve had multiple issues over the last 6 months. Prescribed medications and then they don’t allow me to get the medication again even though I have back pain. You ask for a refill through their my chart website and it takes days or weeks to get back to you. I’ve tried calling to get things taken care of and I’m directed to the wrong area or they just hang up on me. I’ll never be going here again. Complete waste of time. You’ll just be left frustrated having to deal with these people.Update 1: I put in a request for my nerve pain medication so I can actually function in my day to day life and they denied it. I really hate this place. I really hope this place shuts down for malpractice or something. I’m pretty sure the inmates at the jail get better medical care than this place gives you.
I would recommend this location. My new-patient visit went exceedingly smoothly. Dr. Buck is very smart and thoughtful.
For the past 5 weeks I have been trying to get a prescription from this office. What Simone wanted me to try was $1300 out of pocket and not covered by insurance, I knew this, but she pushed for it anyway. Weeks and weeks of messages and phone calls. No one has called me back!!!This is so unprofessional and unacceptable. You took my money and my insurance, but don't want to provide the service you were paid for
Nurses were very attentive to my granddaughter and acted quickly to treat her illness.
Have had only positive experiences with Bronson Battle Creek doctors and staff.
Angela Newman is by far the best primary care I have had. She is patient, listens to your concerns and makes you aware of all options that are available to you for whatever concern that you may have.
Great people always kind
Sitting here now, waiting for doc in exam room. Apparently appointment was made during a celebration of sorts. Noisemakers, whoops and laughs and hollers. Sorry to be an inconvenience as I sit 22 minutes after the hour. Just realized their is a white noise machine in room with me (for privacy I assume). Party must be over? Not very professional imo. And not typical for here
Restaurantji Recommends
I am a patient. My visit seemed to be more about mask wearing than actual patient care and service. my concern now is getting the simplest service, which is somebody, an actual human being, to answer the phone. Following the extremely long prompted script dosent seem to be the answer.
It's a great place
Been a patient here since they built the place. Angela Newman was great but since she left they just schedule you with whomever is available. The doctors I’ve had just basically act as data entry, and put into the computer what you’re telling them. Anything investigative/unclear what underlying problem is, they usually just refer you out to a specialist.Worst part is their respect for your time, usually for video visits you’re lucky if they are 10 min late. As well as in person just not being seen until 30 min after scheduled appt time. But if you’re even a couple min late they may cancel you’re appt and charge you for it.
I wish I could put no stars. Dr service left and after that I have been seen different doctors and the nurse put blood pressure for me from her head without checking it at all. What a good practice and professional nurses
I always recommend. They are wonderful.