Jimmy John's

25 Capital Ave SW, Battle Creek
(269) 969-3966

Recent Reviews

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Frank Werner

I’m impressed with the amount of employees. I counted about 10 people. At a subway, you’d be lucky to see 2. That’s why I get jimmy John’s instead of Subway.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian Sub, Cookies

Emily Thayer

Food is good, employees are always very nice and food is quickly made.

Atmosphere: 5

Food: 5

Service: 5

Ed Bickford

Always good fast and fresh...its freaky

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

Shelby Wright

This jimmy johns is a mess. A bunch of teenagers clearly unhappy to be working there. Not even just passively not smiling which is fine, but rolling eyes and clear disdain of duties. Arguing over who is going to take my order because clearly nobody wanted to. The bread in both sandwiches ordered was stale. The avocado spread that supposed to be spread onto the sandwich was just plopped on, and not even a lot barely two tiny spoonfuls. And the “napkins” they put in the bag was a single paper towel for two sandwiches. Asked for 8 mustard packets got 7. Just ridiculous. The womens bathroom had no paper towels but the mens bathroom did, so I had to go into mens bathroom to get paper towel for handwashing. JJ’s, I know you all don’t have many options for hire in the small town. I feel sorry that you have to rely on teens who think they are better than the job they have.

Atmosphere: 1

Food: 1

Service: 2

Elizajean

The staff was awesome. The food was delicious. The atmosphere in this one is smaller and very plain. It was kind of dirty and the parking lot is weird due to construction on the main road and the fact that this used to be a bank

Atmosphere: 3

Food: 5

Service: 5

Joseph Salas

Piss poor management & service

Atmosphere: 1

Food: 1

Service: 1

Matt Weller

Freaky fast great food everything was on point

Atmosphere: 5

Food: 5

Service: 5

Megan Whiting

Freakulbyrirnhluvg2 uy 54dr r%edit itchBest fountain cherry cok EVER!your 55?

Atmosphere: 3

Food: 3

Service: 3

LJ MugFrey

An order was put in on Wednesday February 28th for a delivery of March 3rd at 12:30 pm at Battle Creek Central High School during a robotics competition. My first call to the store was at 12:41 to check the status of the delivery because it had not arrived yet. I was told by a gentleman they were finishing this order up along with another order and would be there shortly so they only had to make one drop off. I was fine with that thinking it wouldn't be too much longer. At 1:04pm I called again to speak to a young lady, to be told they were completing the last box and I had to wait for the delivery driver to come back from another drop off, they were short staffed and taking care of customers. At this point I was told it "could" be another 1/2 hour maybe but she couldn't give me at time this would be delivered. At this point I told her it was unacceptable and I had 60 kids to feed and I had made my order way in advance so they knew this big order was happening on Sunday. She apologized, took my name and number to give to her General Manager, to which I have yet to hear from. At 1:45 I called yet again to see here my 12:30 delivery order was to be told by the man that answered the phone that he had to take care of his customers that were coming into the store first and I would get my order WHEN they completed it! Mind you it is NOW almost 1.5 hours late and hungry kids. I told him that he knew about my order from Wednesday and my order was for 5 days later, something he could prepare for and it was not my fault he didn't prepare for this day. I told him this was unacceptable and that I wanted some sort of a discount. He didn't like I said that and that I was now angry so he hung up on me. At 1:58 the delivery driver angrily called me and said he was outside with my delivery. I went down, took my order. He was not pleasant at all and no apologies for what happened. Needless to say, freaky fast it was not and they also lied about the fact they had TWO orders coming to this building because he only had my order. All the team sit together to eat and every other team had eaten but ours. Most unpleasant experience I have ever had with Jimmy Johns. Needless to say, they didn't say I'm sorry nor did they offer any sort of discount because they were 1.5 hours late.

Food: 3

Service: 1

Jeffrey Nevenhoven

This Jimmy John's lunch crew is friendly, professional and make a great sandwich fast!

Atmosphere: 4

Food: 5

Service: 5

Chris Maguire

Delivered us the wrong sandwiches, said there driver would be back in 15 minutes... it has been 2 hours since then, and they just called and said I had to pick it up. I am a very big company owner and we will never order from there again in the springfekld area!!!! Ripped me off for $35

Atmosphere: 1

Food: 1

Service: 1

Anita Johnson

Today I waited for over 1 hour for my lunch and last week I had the same problem. Today I asked to speak with the manager and was left on hold. This is ridiculous. I have been a loyal customer since this store opened.

Atmosphere: 1

Food: 3

Service: 1

Paul Now

Always fresh and relatively good quality ingredients. Check out my Italian sub picture. It’s middle January in Michigan and they still use ripe red tomatoes.

Shannon Hepler

Neither of the people at register knew how to ring up the order. There was no experienced person available to help or actively train them. There were 4 other workers behind the counter, but no one offered to help two obviously struggling co-workers. The girl setting up to start the drive thru was asking others how to use the headset. No one started my order for several minutes after they figured out how to ring it up. Finally a girl from the back came up to make it…I was the only customer ?

Atmosphere: 2

Food: 1

Service: 1

Angel Belote

I placed a large catering order for pickup on 8/11 of 40+ lunch boxes and it was made quickly and consistent!! The employee even carried it to my car for me. An awesome experience!!

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