Ordered a chicken breast and chicken tenders. They were so greasy that when you pulled the chicken, it came out of the meat. The skin was very soggy even.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cole Slaw
Jamie
Horrible experience, place isn't ran well at all. No chicken, drive thru closed, nasty attitude when dealing with customers. KFC, you can do better than this!! If you can't, close this location cause it's hurting your name.
Jennifer Crist
Fryer oil needed to be changed, chicken was dark and tasted burnt. Very very greasy. Ordered online and when I got there was told that their tenders came in late and were frozen. WTH?! You can deep fry frozen. So instead they gave me some nasty bone in chicken. I paid $40 and ended up throwing half of it out. My prior experience was less than stellar as well. Will not be going to KFC again.
Atmosphere: 1
Food: 1
Service: 1
Craig Warren
Will never go back didn't have any food they said it was going to be over an hour no Wonder the are all going out of business
Atmosphere: 1
Food: 1
Service: 1
Danny Mcvehil
I love KFC but due to how inconsistent their service always is, I rarely go.
This trip reminded me why.
I asked for potato wedges and got a lecture on how frustrated the woman was behind the register with folks asking for wedges (KFC discontinued them in 2020).
I thought this might be a one off but she was rude to the Doordash driver who she made sit for 45 minutes. She also got in ti it with an elderly customer who came in later.
I told the Doordash driver he was better off because chicken I was given was cold and had zero crunch. Clearly old.
The bathroom was cleaner than the dining area.
Hard pass. If they want to get things fixed they need to let "Yvonne" go.
Atmosphere: 1
Food: 1
Service: 1
Chanail Battle
Food is ok depending on when you order I guess. Customer service sucks big time. The original chicken be supper soggy and the Krispy is always too salty. They load your drinks with heavy ice even when you say light. They cut you off every time you order. I definitely do not recommend
Silent Scotty
Very poor service! I was told I can't order in the drive thur. So went inside to order. Lady working there ignored me as she came to the counter a few times. Finally someone wondered from the back and started taking my order. Then the lady came up and told me in a rude tone. "We are out of chicken" And starting taking another order. I was very confused and went burger King instead.
Geraden Muirhead
Worst service ever they hang up on you when call about a problem then take phone off the hook very unprofessional
Stephen Lacey
They never have chicken. I stopped going there because they litererally claimed to be out of chicken the last 3 times I went. What can you sell if your out of chicken, lol? Owell money better spent elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Stacey Mohler
Placed an online order with payment, for pickup 90 minutes later. When I arrived to pick it up, I was told that it was cancelled due to being so big ($160 for office lunch). They did fulfill my order while I waited another 30 minutes. I was the only customer there waiting so they turned their music to a ridiculously high level as I watched multiple employees take smoking breaks.
The lady at the window was rude and didn't say anything at all except here's your receipt
Atmosphere: 1
Food: 5
Service: 1
Heather Montgomery
Everytime I have gone in there's no extra tasty crispy chicken doesn't matter what time I go in they never make any. It can't be that hard I'm gonna start going to the one on Columbia they always have extra tasty crispy
Atmosphere: 1
Service: 2
Abigail Quist
Stood at the counter in the empty restaurant, manager makes eye contact when I walk up and makes me wait 10 minutes to be greeted. She then was basically trying to get me to cancel my order because it's "gonna be 8 minutes, so you'll have to wait." I smiled and said sure, I'll wait- she was hoping I'd leave. So yeah, whoever is managing tonight is horrible and shouldn't be in customer service.
Atmosphere: 1
Service: 1
Laura Rosenberger
Cook was 8 minutes late for shift, so the staff couldn't make enough chicken to fill our order.
Ordered a chicken breast and chicken tenders. They were so greasy that when you pulled the chicken, it came out of the meat. The skin was very soggy even.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cole Slaw
Horrible experience, place isn't ran well at all. No chicken, drive thru closed, nasty attitude when dealing with customers. KFC, you can do better than this!! If you can't, close this location cause it's hurting your name.
Fryer oil needed to be changed, chicken was dark and tasted burnt. Very very greasy. Ordered online and when I got there was told that their tenders came in late and were frozen. WTH?! You can deep fry frozen. So instead they gave me some nasty bone in chicken. I paid $40 and ended up throwing half of it out. My prior experience was less than stellar as well. Will not be going to KFC again.
Atmosphere: 1
Food: 1
Service: 1
Will never go back didn't have any food they said it was going to be over an hour no Wonder the are all going out of business
Atmosphere: 1
Food: 1
Service: 1
I love KFC but due to how inconsistent their service always is, I rarely go.
This trip reminded me why.
I asked for potato wedges and got a lecture on how frustrated the woman was behind the register with folks asking for wedges (KFC discontinued them in 2020).
I thought this might be a one off but she was rude to the Doordash driver who she made sit for 45 minutes. She also got in ti it with an elderly customer who came in later.
I told the Doordash driver he was better off because chicken I was given was cold and had zero crunch. Clearly old.
The bathroom was cleaner than the dining area.
Hard pass. If they want to get things fixed they need to let "Yvonne" go.
Atmosphere: 1
Food: 1
Service: 1
Food is ok depending on when you order I guess. Customer service sucks big time. The original chicken be supper soggy and the Krispy is always too salty. They load your drinks with heavy ice even when you say light. They cut you off every time you order. I definitely do not recommend
Very poor service! I was told I can't order in the drive thur. So went inside to order. Lady working there ignored me as she came to the counter a few times. Finally someone wondered from the back and started taking my order. Then the lady came up and told me in a rude tone. "We are out of chicken" And starting taking another order. I was very confused and went burger King instead.
Worst service ever they hang up on you when call about a problem then take phone off the hook very unprofessional
They never have chicken. I stopped going there because they litererally claimed to be out of chicken the last 3 times I went. What can you sell if your out of chicken, lol? Owell money better spent elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Placed an online order with payment, for pickup 90 minutes later. When I arrived to pick it up, I was told that it was cancelled due to being so big ($160 for office lunch). They did fulfill my order while I waited another 30 minutes. I was the only customer there waiting so they turned their music to a ridiculously high level as I watched multiple employees take smoking breaks.
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
The lady at the window was rude and didn't say anything at all except here's your receipt
Atmosphere: 1
Food: 5
Service: 1
Everytime I have gone in there's no extra tasty crispy chicken doesn't matter what time I go in they never make any. It can't be that hard I'm gonna start going to the one on Columbia they always have extra tasty crispy
Atmosphere: 1
Service: 2
Stood at the counter in the empty restaurant, manager makes eye contact when I walk up and makes me wait 10 minutes to be greeted. She then was basically trying to get me to cancel my order because it's "gonna be 8 minutes, so you'll have to wait." I smiled and said sure, I'll wait- she was hoping I'd leave. So yeah, whoever is managing tonight is horrible and shouldn't be in customer service.
Atmosphere: 1
Service: 1
Cook was 8 minutes late for shift, so the staff couldn't make enough chicken to fill our order.
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Mashed Potatoes, Fried Chicken, Gravy
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