The rudest subway I have ever been to. I watched them make it to make sure it was right
Atmosphere: 1
Food: 1
Service: 1
Simone Gossett
The worst sandwich and josh isn't helpful. I couldn't finish my sandwich, $12 wasted.
Atmosphere: 2
Food: 1
Service: 1
Samantha Mann
One of the employees was eating his lunch when I got there and wiped his mouth with his hand and a tiny napkin before returning to work without washing his hands and proceeded to make the person in line behind me a sandwich. The vegetables looked sad, lettuce was turning brown, some of them looked iced over like the temperature setting was off. The bread was hard, wondering if it was old because I’ve never had that issue at other Subways. Will definitely not be returning to this location. I suggest you go to the one down the street from here, because it’s much better quality.
Vegetarian options: I usually get the vegetarian sub with just cheese and veggies. However, they up charge for an extra slice of cheese which is silly considering they barely give you any to begin with and you’re not getting any meat, so it’s nit a very fair comparison.
Atmosphere: 3
Food: 1
Service: 1
Sara Thurston
Outstanding customer service and super fresh veggies!
Atmosphere: 4
Food: 4
Service: 5
-Andreenalcoin-
It was not a bad visit, and I do not complain much, but this place was different. Customers talked to me more than the staff did. I asked for my flatbread to be toasted, and it wasn't toasted properly, and for some reason, this place closes extra early. Corporate needs to come in and reso the establishment.
Atmosphere: 3
Food: 4
Service: 3
Michelle Young
Went in to get a sub. The girl couldn’t say hello she wouldn’t look me in the eye just said, what would you like? I thought maybe she was having a bad day so I tried lightning. Her mood again wouldn’t look at me wouldn’t speak back went to pay a different girl rang me up. Not thank you goodbye nothing zero customer service, it’s just sad and they have enough nerve to have a tip jar out. I am always a good tipper today not so much the food is great but the customer service the friendliness in the atmosphere all big zeros.
Atmosphere: 1
Food: 5
Service: 1
destri guess
Came in about 15 mins before they closed and was turned away. They had plenty of time to prepare a sub.
Food is always disgusting and the customers are rude
Atmosphere: 1
Food: 1
Service: 1
Tracy Livengood
Had two meatball subs the bread was fresh. It was really good. The restaurant is in a gas station. And the atmosphere was good. It's been remodeled and it has some cozy places to sit.
Atmosphere: 5
Food: 5
Service: 5
Ls Fitness
I really like Subway and order via the app to pick up on my way home from work. This Subway has NEVER even started my order regardless of when I ordered and paid to pick it up. I have to wait in line to let them know I’ve preordered and prepaid. They make a statement about being busy and they have to find the order and then mine gets placed at the end of the line for preparation even though I’ve typically ordered and paid 30 min prior. And they act like I’m inconveniencing them by ordering ahead. Even though this is my closest subway, it is more time efficient to order at a different subway a little farther out that is able to manage orders placed ahead and have better customer service. Avoid this Subway if you can.
Atmosphere: 2
Food: 4
Service: 1
Carla Minuto
Order cheesesteak and there was hardly no meat
Atmosphere: 4
Food: 3
Service: 5
Wayne
So I drove from the Dickman road Subway to the one in Urbandale and they're an hour behind as well I don't know if they're all owned by the same company or every Subway in this town is incompetent
Can't pass up the best sandwiches on
Atmosphere: 3
Food: 5
Service: 4
Love subway
Atmosphere: 5
Food: 5
The rudest subway I have ever been to. I watched them make it to make sure it was right
Atmosphere: 1
Food: 1
Service: 1
The worst sandwich and josh isn't helpful. I couldn't finish my sandwich, $12 wasted.
Atmosphere: 2
Food: 1
Service: 1
One of the employees was eating his lunch when I got there and wiped his mouth with his hand and a tiny napkin before returning to work without washing his hands and proceeded to make the person in line behind me a sandwich. The vegetables looked sad, lettuce was turning brown, some of them looked iced over like the temperature setting was off. The bread was hard, wondering if it was old because I’ve never had that issue at other Subways. Will definitely not be returning to this location. I suggest you go to the one down the street from here, because it’s much better quality.
Vegetarian options: I usually get the vegetarian sub with just cheese and veggies. However, they up charge for an extra slice of cheese which is silly considering they barely give you any to begin with and you’re not getting any meat, so it’s nit a very fair comparison.
Atmosphere: 3
Food: 1
Service: 1
Outstanding customer service and super fresh veggies!
Atmosphere: 4
Food: 4
Service: 5
It was not a bad visit, and I do not complain much, but this place was different. Customers talked to me more than the staff did. I asked for my flatbread to be toasted, and it wasn't toasted properly, and for some reason, this place closes extra early. Corporate needs to come in and reso the establishment.
Atmosphere: 3
Food: 4
Service: 3
Went in to get a sub. The girl couldn’t say hello she wouldn’t look me in the eye just said, what would you like? I thought maybe she was having a bad day so I tried lightning. Her mood again wouldn’t look at me wouldn’t speak back went to pay a different girl rang me up. Not thank you goodbye nothing zero customer service, it’s just sad and they have enough nerve to have a tip jar out. I am always a good tipper today not so much the food is great but the customer service the friendliness in the atmosphere all big zeros.
Atmosphere: 1
Food: 5
Service: 1
Came in about 15 mins before they closed and was turned away. They had plenty of time to prepare a sub.
Atmosphere: 1
Food: 1
Service: 1
They need to train there workers. I won't be back
Restaurantji Recommends
Food is always disgusting and the customers are rude
Atmosphere: 1
Food: 1
Service: 1
Had two meatball subs the bread was fresh. It was really good. The restaurant is in a gas station. And the atmosphere was good. It's been remodeled and it has some cozy places to sit.
Atmosphere: 5
Food: 5
Service: 5
I really like Subway and order via the app to pick up on my way home from work. This Subway has NEVER even started my order regardless of when I ordered and paid to pick it up. I have to wait in line to let them know I’ve preordered and prepaid. They make a statement about being busy and they have to find the order and then mine gets placed at the end of the line for preparation even though I’ve typically ordered and paid 30 min prior. And they act like I’m inconveniencing them by ordering ahead. Even though this is my closest subway, it is more time efficient to order at a different subway a little farther out that is able to manage orders placed ahead and have better customer service. Avoid this Subway if you can.
Atmosphere: 2
Food: 4
Service: 1
Order cheesesteak and there was hardly no meat
Atmosphere: 4
Food: 3
Service: 5
So I drove from the Dickman road Subway to the one in Urbandale and they're an hour behind as well I don't know if they're all owned by the same company or every Subway in this town is incompetent
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