This is the third time I have tried this location and every time I have been here has been slow service, food is either dry or not cooked and this time both bad service and bad food. Do not recommend this location Burger King would be better.
Atmosphere: 1
Food: 1
Service: 1
Albert Baker
Food was nasty and undercooked
Atmosphere: 1
Food: 1
Service: 1
John Torrez
The Manager that worked last night 7/27/25 Should be fired . When the manager laughs at the customer and say theres nothing you can do for a complaint because they are not a corporate owned store while laughing and stll refuses to help you because they have no food ready at dinner hrs could he the reason for all the 1 star reviews....Owner if you dont value your customers opinion then you need to close down because your heading that way anyways .
Atmosphere: 1
Food: 1
Service: 1
Rebecca Lafrancis
If I could give no stars I would ... rudest ppl I ever met... Would not replace any item in my order they missed because I wouldn't drive back 15 mins to get a small item and the phone rang like it was busy.... Told manager I tried to call she said they didn't have a phone but couldn't get my order replaced because I didn't call as they have no phone anyway
Kaylee Hill
Got food poisoning and have been vomiting due to the kfc bowl!! CHECK AND CHANGE YOUR OIL!!
Elle Marie
Should have looked at the reviews... sat in drive thru forever...nothing. got to the window...nothing, blank stare...no thank you.
Atmosphere: 1
Food: 1
Service: 1
Richard Alers
I was waiting on the drive thru for around two minutes. Nobody said anything and I said hello several times. I moved to the window thinking the speaker wasn't working. The employee was there and she saw me but did not even bother to ask me anything. Passed around 3 minutes and I heard her take an order right beside me and after she took the order, opened the window to tell me that she was sorry and she took an order. I told her that is fine, I just wanted some chicken, she replied that she can't take my order because she just took one. I said I was waiting and she said, she can't do anything. What kind of "customer service" is that? I left because I wasn't about to argue with a person that did not care at all.
Service: 1
Kelley Gray
Didn't have chicken, wouldn't refund my prepaid order, lights were all off 2 hours before close, the workers were rude AF. Their official phone is shut off, even.
Don't bother eating here. I've never had a fast food experience as horrible as this one. What an embarrassment for the manager and owner.
Save your money. Eating food out of the garbage would taste as good, it'd be cheaper, and the service would be better.
Kelley Gray
Be careful placing orders here. They will take your money and even if they don't have the food, they will not refund it without you spending an hour on the phone with their corporate office. Add to that, the workers are rude. Waste of time for average chicken. No wonder why they're going out of business.
Don't eat here, don't give them your money. Buyer beware!!
Atmosphere: 1
Food: 1
Service: 1
Justin Messner
KFC side of food is awful. Took 10+ minutes for a 4 piece tender meal, with nobody else in the store. Food came out barely cooked, no crisp whatsoever, few pieces left cold.
Manager in visible sight leaning against the product on her phone.
Drink station a mess, hardly restocked, trash all over the place.
Overall awful compared to the midland location(which is saying alot)
I stopped in at 730pm on 12/3/2024 and one thing I did not appreciate was two of the employees were outside smoking pot when I pulled into the drive-thru.
I'm not assuming they were employees they were literally wearing their work outfits and one of them even handed me my food at the drive-thru window. Being a business owner.... I would be firing every single one of those employees. Haven't made eye contact with one of the employees as they were literally hitting the joint looking at me I questioned the management if the employees think that is acceptable cuz the fact they weren't even backed by a dumpster pretending to take the trash out, but in fact out in the wide open parking lot right by the side entrance door
Atmosphere: 1
Food: 3
Service: 2
Collin Petterson
I went in there and asked for things off of both of my things and they both had them on it. I asked for no pickles and it almost seems like extra pickles even after I took them off it tastes like pickles. Lady at the window wasn’t nice what so ever .
Jacob Bowman
Oh boy. This kfc taco bell mix was an absolute disaster. Staff seemed all over the place and confused even though there was only one other customer in store. The soda machine has a pipe just pouring water into a hole in the floor which looks awful and is honestly a tripping hazard. And they were out of half the items.
The worst part. The food took 20 minutes to get out of the kitchen and when it came out it was cold by the time i got to my house 3 minutes away. The fries were so overcooked that they were crunchy and hollow. The side order of mashed potatoes was half filled and they set the famous chicken bowl on top of the chicken sandwich which absolutley destroyed the sandwich. The only thing remotely edible was the beefy 5 layer burrito. It was warm and tasted how it should have. Everything else was either cold, cooked to a char or smashed from poor bag placement.
Please corperate either fix this place or shut it down. For $22 I should be able to enjoy more than a beefy burrito
Atmosphere: 1
Food: 1
Service: 1
Jordan Lochinski
Whether it's the taco bell side or the kfc side, they seem to always be out of key ingredients for their menu. Last time they were out of lettuce and tomatoes for tacos, and this time, during lunch hour, all their buns were frozen and told me i had to cancel my own order with nothing to offer. This location is in dire need of attention from corporate
This is the third time I have tried this location and every time I have been here has been slow service, food is either dry or not cooked and this time both bad service and bad food. Do not recommend this location Burger King would be better.
Atmosphere: 1
Food: 1
Service: 1
Food was nasty and undercooked
Atmosphere: 1
Food: 1
Service: 1
The Manager that worked last night 7/27/25
Should be fired . When the manager laughs at the customer and say theres nothing you can do for a complaint because they are not a corporate owned store while laughing and stll refuses to help you because they have no food ready at dinner hrs could he the reason for all the 1 star reviews....Owner if you dont value your customers opinion then you need to close down because your heading that way anyways .
Atmosphere: 1
Food: 1
Service: 1
If I could give no stars I would ... rudest ppl I ever met... Would not replace any item in my order they missed because I wouldn't drive back 15 mins to get a small item and the phone rang like it was busy.... Told manager I tried to call she said they didn't have a phone but couldn't get my order replaced because I didn't call as they have no phone anyway
Got food poisoning and have been vomiting due to the kfc bowl!! CHECK AND CHANGE YOUR OIL!!
Should have looked at the reviews... sat in drive thru forever...nothing. got to the window...nothing, blank stare...no thank you.
Atmosphere: 1
Food: 1
Service: 1
I was waiting on the drive thru for around two minutes. Nobody said anything and I said hello several times. I moved to the window thinking the speaker wasn't working. The employee was there and she saw me but did not even bother to ask me anything. Passed around 3 minutes and I heard her take an order right beside me and after she took the order, opened the window to tell me that she was sorry and she took an order. I told her that is fine, I just wanted some chicken, she replied that she can't take my order because she just took one. I said I was waiting and she said, she can't do anything. What kind of "customer service" is that? I left because I wasn't about to argue with a person that did not care at all.
Service: 1
Didn't have chicken, wouldn't refund my prepaid order, lights were all off 2 hours before close, the workers were rude AF. Their official phone is shut off, even. Don't bother eating here. I've never had a fast food experience as horrible as this one. What an embarrassment for the manager and owner. Save your money. Eating food out of the garbage would taste as good, it'd be cheaper, and the service would be better.
Be careful placing orders here. They will take your money and even if they don't have the food, they will not refund it without you spending an hour on the phone with their corporate office. Add to that, the workers are rude. Waste of time for average chicken. No wonder why they're going out of business.
Don't eat here, don't give them your money. Buyer beware!!
Atmosphere: 1
Food: 1
Service: 1
KFC side of food is awful. Took 10+ minutes for a 4 piece tender meal, with nobody else in the store. Food came out barely cooked, no crisp whatsoever, few pieces left cold.
Manager in visible sight leaning against the product on her phone.
Drink station a mess, hardly restocked, trash all over the place.
Overall awful compared to the midland location(which is saying alot)
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I stopped in at 730pm on 12/3/2024 and one thing I did not appreciate was two of the employees were outside smoking pot when I pulled into the drive-thru.
I'm not assuming they were employees they were literally wearing their work outfits and one of them even handed me my food at the drive-thru window. Being a business owner.... I would be firing every single one of those employees. Haven't made eye contact with one of the employees as they were literally hitting the joint looking at me I questioned the management if the employees think that is acceptable cuz the fact they weren't even backed by a dumpster pretending to take the trash out, but in fact out in the wide open parking lot right by the side entrance door
Atmosphere: 1
Food: 3
Service: 2
I went in there and asked for things off of both of my things and they both had them on it. I asked for no pickles and it almost seems like extra pickles even after I took them off it tastes like pickles. Lady at the window wasn’t nice what so ever .
Oh boy. This kfc taco bell mix was an absolute disaster. Staff seemed all over the place and confused even though there was only one other customer in store. The soda machine has a pipe just pouring water into a hole in the floor which looks awful and is honestly a tripping hazard. And they were out of half the items.
The worst part. The food took 20 minutes to get out of the kitchen and when it came out it was cold by the time i got to my house 3 minutes away. The fries were so overcooked that they were crunchy and hollow. The side order of mashed potatoes was half filled and they set the famous chicken bowl on top of the chicken sandwich which absolutley destroyed the sandwich. The only thing remotely edible was the beefy 5 layer burrito. It was warm and tasted how it should have. Everything else was either cold, cooked to a char or smashed from poor bag placement.
Please corperate either fix this place or shut it down. For $22 I should be able to enjoy more than a beefy burrito
Atmosphere: 1
Food: 1
Service: 1
Whether it's the taco bell side or the kfc side, they seem to always be out of key ingredients for their menu. Last time they were out of lettuce and tomatoes for tacos, and this time, during lunch hour, all their buns were frozen and told me i had to cancel my own order with nothing to offer. This location is in dire need of attention from corporate
Atmosphere: 1
Food: 1
Service: 1
Worst kfc lol
Atmosphere: 2
Food: 2
Service: 1
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