The worker do not listen and make you the complete wrong sub they are rude and just plain unprofessional every single worker here at in between 530pm and 6 pm 11/18 should be immediately fired or retrained I will not be back and will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
Sean Carney
One of the sandwich artists ignored one of my additional party of mine that was with me in the store and didn't even made an attempt to ask what he wanted to get or perhaps what he would like to eat. The shift manager as well ignored me and gave an attitude while she was counting the til of register and was extremely impolite. I walk out forgetting my items and they didn't even say hey sir make sure to grab your stuff they just stood there and walk to the back room doing whatever they were doing. It felt like both of us were an inconvenience on their part for ordering or even being in their presence. We were extremely polite with them, especially the girl making my food, she seem like she wasn't trained properly by the manager. How unfortunate. This haven't always been the experience before, this only happens when the general manager is not at the store.
Jeff Buckland
I ordinarily like subway this particular store used to sell coffee but found out they stopped selling coffee and with the new neighbors selling coffee (Panera bread, Bigbe, Starbucks ? ?) for example you better believe that will make people go those competitors in my
Atmosphere: 3
Food: 4
Service: 4
Christine Miller
Subs were good. The employees just need to use some common sense. I was also picking up a sub for someone else who didn't want cheese. I asked for double cheese on mine, being I was not getting cheese on the other one. The employee didn't think that could be done! Seriously!? It's the same amount of cheese being used, it's just going all on one sandwich! I have asked for this at other Subway restaurants before with no problem. I didn't want to make a huge deal out of it, but seriously use your head!
Let’s keep It real
Store was dirty and employee was having a very inappropriate conversation with another customer. Had to leave because I had my niece and nephew.
Tyler
I had a 30 minute wait and the person who made my sub was very rude and slow. When I got to checkout I had a meal that was supposed to come with 2 cookies (which it states on the subway website) and they only gave me 1 and they argued with me. They refused and said that it only comes with one (Again website says 2 idiots) and argued with me so I just left. If it says 2 it should come with 2!
RyDa Light
Have went there in the past and the person who made my sub never wore a hairnet.
Sandy Pollack
So disappointing. Got there at 7 pm and even tho the gal was waiting on other customers. She closed the gate and said she was closed. But hours say from 9am to 9pm. Refused to fix us our subs. Never going there again.
D8955WKbenh
Don't order a New Series Great Garlic, "creamy garlic sauce is the secret to this sub" online without calling the restaurant first to assure said sauce is actually on hand. Even though the web site lists it as available the Essexville Subway did not have it. The closest they could offer was the tired old Chicken & Bacon Ranch. Since this was an online order no adjustment or cancellation is possible.
The people that work here are so rude and lazy. Anywhere I’ve ever worked I would have been fired on the spot for talking to a customer the way they do. Don’t waste your time here go to Euclid. Way nicer and actually spend time making sure you are getting what you paid for. I would give it zero stars if I could.
DannyWasserman
We stopped in at Subway for a refresh and got a couple of fresh and tasty sub sandwiches. We love the chips and drink combos.
John L
Great friendly team here! Real fresh food, always consistent.
Ronald Beson
Store was dirty and employee was having a very inappropriate conversation with another customer. Had to leave because I had my niece and nephew.
Friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
The worker do not listen and make you the complete wrong sub they are rude and just plain unprofessional every single worker here at in between 530pm and 6 pm 11/18 should be immediately fired or retrained I will not be back and will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
One of the sandwich artists ignored one of my additional party of mine that was with me in the store and didn't even made an attempt to ask what he wanted to get or perhaps what he would like to eat. The shift manager as well ignored me and gave an attitude while she was counting the til of register and was extremely impolite. I walk out forgetting my items and they didn't even say hey sir make sure to grab your stuff they just stood there and walk to the back room doing whatever they were doing. It felt like both of us were an inconvenience on their part for ordering or even being in their presence. We were extremely polite with them, especially the girl making my food, she seem like she wasn't trained properly by the manager. How unfortunate. This haven't always been the experience before, this only happens when the general manager is not at the store.
I ordinarily like subway this particular store used to sell coffee but found out they stopped selling coffee and with the new neighbors selling coffee (Panera bread, Bigbe, Starbucks ? ?) for example you better believe that will make people go those competitors in my
Atmosphere: 3
Food: 4
Service: 4
Subs were good. The employees just need to use some common sense. I was also picking up a sub for someone else who didn't want cheese. I asked for double cheese on mine, being I was not getting cheese on the other one. The employee didn't think that could be done! Seriously!? It's the same amount of cheese being used, it's just going all on one sandwich! I have asked for this at other Subway restaurants before with no problem. I didn't want to make a huge deal out of it, but seriously use your head!
Store was dirty and employee was having a very inappropriate conversation with another customer. Had to leave because I had my niece and nephew.
I had a 30 minute wait and the person who made my sub was very rude and slow. When I got to checkout I had a meal that was supposed to come with 2 cookies (which it states on the subway website) and they only gave me 1 and they argued with me. They refused and said that it only comes with one (Again website says 2 idiots) and argued with me so I just left. If it says 2 it should come with 2!
Have went there in the past and the person who made my sub never wore a hairnet.
So disappointing. Got there at 7 pm and even tho the gal was waiting on other customers. She closed the gate and said she was closed. But hours say from 9am to 9pm. Refused to fix us our subs. Never going there again.
Don't order a New Series Great Garlic, "creamy garlic sauce is the secret to this sub" online without calling the restaurant first to assure said sauce is actually on hand. Even though the web site lists it as available the Essexville Subway did not have it. The closest they could offer was the tired old Chicken & Bacon Ranch. Since this was an online order no adjustment or cancellation is possible.
Restaurantji Recommends
The people that work here are so rude and lazy. Anywhere I’ve ever worked I would have been fired on the spot for talking to a customer the way they do. Don’t waste your time here go to Euclid. Way nicer and actually spend time making sure you are getting what you paid for. I would give it zero stars if I could.
We stopped in at Subway for a refresh and got a couple of fresh and tasty sub sandwiches. We love the chips and drink combos.
Great friendly team here! Real fresh food, always consistent.
Store was dirty and employee was having a very inappropriate conversation with another customer. Had to leave because I had my niece and nephew.
Very friendly. Sub was amazing. Thank you Jon.