Taco Bell

6362 3 Mile Rd, Bay City
(989) 922-4991

Recent Reviews

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Libby Longtain

This place is gross and the service is terrible. The bathroom had poop all over, the dining room had trash all over and every table was dirty, the workers were rude when we ordered and when we got our food, and the food wasn't that good. Just go to the Burger King or McDonald's instead.

Atmosphere: 1

Food: 1

Service: 1

Peter Kundinger

Very rude made me feel so uneasy. To even get food canceled order

Atmosphere: 1

Food: 1

Service: 1

Violet Pommerenke

I ordered an hour before closing and went to get the food at 9:30 but they wouldn't answer the doors or intercom and put on the app saying I grabbed the food so I'm not able to get a refund and when I called the line was to busy. This place doesn't care about their customers and are willing to scam you. Don't go here.

Atmosphere: 1

Food: 1

Service: 1

Jessica Cameron

They left out part of my meal, and what I did get was so dry that I couldn’t eat it. What a waste of like $12

Atmosphere: 1

Food: 1

Service: 1

Miller Motors

worst taco bell in the state

Atmosphere: 1

Food: 1

Service: 1

lori Meyer

Boy you overdid yourself this time! Talk about skimpy taco's. A couple pieces of tomato, a few slivers of cheese.What a joke! Gorditas are the same way. As expensive as things are I don't appreciate spending my money to recieve half the product. Maybe workers need to go back into training!

Food: 2

Dan McGarvie

More tortilla than rice, bean and cheese toppings. Wonder if they were running low or if that's they way the manager wants the employees to do things? It's hard to mess up an all time favorite comfort food like that but you were successful. Will not be back to this location!

Food: 2

Service: 2

Jalise Anthony

Absolutely awful! Let me start by saying I NEVER leave bad reviews! I dont even know where to start! Customer service was terrible! Then we sat down and waited for our food and they put our food in the delivery area and said nothing to us for 10 minutes! We didn't know our food was ready! Spent $40 on food for it to sit there for 10 minutes and get cold we had to ask if it was our food and we didn't check it before we left and we should have because we were missing half of the food we ordered! All my husband had to eat was the wrong burrito and some chips and nacho cheese! and my Mexican pizza was terrible tasted like old fryer oil! They got pretty much got every item that we did receive wrong as well!

Food: 1

Service: 1

Amy Allen

It took a while before someone came up and waited on us. The lady who waited on me seemed like she did not want to be there. I ordered a chicken cantina quesadilla and a medium drink was charged 11 and some change. Then when my order came out it was not what I ordered. When I said something about that not being my order they did not seem to care. They did not offer to give me my difference back. Staff was rude when I told them that was not my order.

Atmosphere: 1

Food: 1

Service: 1

Paige Henderson

Struggle to get meals right and in a timely manner. Food never seems fresh. Honestly, as someone who lives within 10 minutes, and it's on my way home, I would rather go 15 mins out of my way to hit a different location than go to this location. The only thing that saves this location is being RIGHT off I-75, otherwise I have full confidence they would have shut down years ago.

Atmosphere: 2

Food: 1

Service: 2

Edward Wendling

Awful management. The lady who manages this location is the rudest person I have come across in quite some time. I asked for hot sauce and she rolled her eyes, grabbed it, then when I put my hand out, she slammed it on the counter. I asked for my drink cup after paying and she walked away, so a nearby employee gave it to me. Dirty tables, overflowing trash as well.. this place is a mess and I would advise keeping away until management is overhauled.

Atmosphere: 1

Food: 2

Service: 1

Karrie Jaynes

Honestly Kuddos. It's impressive that this establishment manages to stay in business. This used to be an old favorite with the KFC/Taco Bell combo but the current night time management is ruining this place fast. I am not a person that leaves reviews but after having my last 3 visits go extremely poorly I felt like this would be a good way to say a final goodbye to my once favorite stop.
Please make a few simple changes if you do manage to stay in business for the next year for other customers sake. Hire staff that does not act like you are bothering them by just placing a simple order. I managed to remain friendly throughout all of the experiences, even thanking the manager that handed me the two things they did manage to have on hand only to be met with a scowl and nothing said in return. Also please change your hours to 8 pm if you not able to order anything other than a plain taco after 8 pm. I understand staff wanting to get started on cleaning early so they can go home. However turning off every fryer, stove, and oven at 8 pm is ridiculous. I was unable to order anything with mashed potatoes, any thing with a bun as they are frozen, and anything that had to be cooked such as a pot pie. I don't know if what else was unavailable as I gave up because it was becoming very clear staff was annoyed that I even wanted to place an order. So please who over runs this restaurant please save everyone the frustration and change your hours if your staff does not want to stay open until 10.

Atmosphere: 1

Food: 1

Service: 1

Holly Cooley

Restaurant needs to be cleaned!

Atmosphere: 2

Food: 3

Service: 2

Gemma Bouchard

my baja blast tasted weird
update: it was diet. i want a refund
they didn’t even give me a receipt. if i don’t get a free baja blast i will never go to taco bell again. you lost a loyal customer.

Crow Setals

I work in the food industry myself, i can understand in certain circumstances of why is wasn't the best experience. They're understaffed, not a customer issue but management. Food, was decent. Checked my food, was missing a taco. Went up, took a bit to get service again. Understandable to a point, they're probably overworked. Hope this place hires the people they need to fix this.

Atmosphere: 1

Food: 3

Service: 2

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