Poor service from the boy at the service desk. Smoothies were great but just “ya” “ok” and he put my bfs name as amber when he clearly said his name, he did it just to be funny? Real jokey I’m laughing. Great job bud.
Carla Compian
I waited 20 minutes for a smoothie that I ordered on the app when I picked up my smoothie it was completely bitter and disgusting
Jamie Schulz
I ordered a quesadilla meal with a smoothie to have Door Dashed a few weeks back. They ended up not having water and I was asked by the Door Dasher if I still wanted my order. I said yes as long as I get a refund for my smoothie. I called Tropical Smoothie and I was told I would get a refund. I have called 4 times since then and keep getting the run around. Last time I called I was told a manager would call me back but never did. I usually go here once a week when I am at the office however I will no longer be going. Unfortunate.
john williams
Beach bumper smoothie was delicious
Mike Rayburn
Quick service. They make a mean smoothie here. Thank you employees!
Tena Gray
Great after workout smoothies
Janet Furtah
Waited while the girls chatted in the back. Then was charged $7+ dollars when the sign hanging clearly stated smoothies between these hours were $6. It was 815AM When I asked, the girl said she really didn’t know why that sign was up. This location is poorly run and dirty. The walls, counters and WINDOWS! No gloves or hand washing seen. Do Better!
Samantha Rising
I've only ever gotten smoothies from this location but the cashiers/servers have always been really nice and the smoothies have been made very fast and taste delicious.
Jay Black
3 girls can't figure out how to make a mocha madness apparently! First one was a pb cup second attempt was all powder not blended this attempt and 25 min later still wrong. I wouldn't complain if the smoothie wasn't so expensive!
Good smoothie. Higher price point. Dirty restroom.
Atmosphere: 2
Service: 3
Mermaid Nikki: The Wanderlust Mermaid
I ordered a Bahama Mama Smoothie and a Thai Chicken Salad to go. Though my smoothie was good, I realized when I got to my destination that I had instead received a Caesar Salad, with no dressing, and no eating utensils. I tried to call the number, it was an automated system and would just disconnect.
I drove all the way back to the location, and one worker graciously remade my order. However, there was a customer waiting to have their order taken for far too long (at least 5 mins), with no one at the service counter and at least 4 workers in the back room having a pow-wow on their phones (3 female, 1 male: you can see one formal on her phone in the dark back room in the last photo of this review, all the other workers were back there with her). When I looked behind the counter, I realized how incredibly dirty this location actually is, even the shirts the employees were wearing were just nasty dirty on the front. There’s far too many young people working with no actual adult guidance or direction. I have reason to believe the reason my order was messed up, per my observations while I was waiting for the remade order, is due to typical teenage behavior of one person doing all the work while others are slacking, as the young girl who actually made my order seemed frazzled and stressed while I was trying to explain to her what was wrong with my order, all the while the others didn’t care one bit and continued with their gossip about a door dash driver and the drama from it that happened earlier in the day and then continued the group pow-wow to the back room. As a small business owner myself, I recognize this to be lack of proper management (or MIA management), reflecting directly to the location owner. Looking back on other reviews, something needs to be done at this location from Corporate.
Very dissatisfied and disappointed with the service at this location.
Atmosphere: 3
Food: 3
Service: 1
Hal Grunwell
The new bowls are amazing, yogurt and granola babyyyyy.
Atmosphere: 5
Food: 5
Service: 5
Jessica
The staff are friendly and fast. The store was clean and plenty of seats available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset Smoothies, Sunrise Sunset, Peanut Butter Cup
My grandkids love the smoothies.
Poor service from the boy at the service desk. Smoothies were great but just “ya” “ok” and he put my bfs name as amber when he clearly said his name, he did it just to be funny? Real jokey I’m laughing. Great job bud.
I waited 20 minutes for a smoothie that I ordered on the app when I picked up my smoothie it was completely bitter and disgusting
I ordered a quesadilla meal with a smoothie to have Door Dashed a few weeks back. They ended up not having water and I was asked by the Door Dasher if I still wanted my order. I said yes as long as I get a refund for my smoothie. I called Tropical Smoothie and I was told I would get a refund. I have called 4 times since then and keep getting the run around. Last time I called I was told a manager would call me back but never did. I usually go here once a week when I am at the office however I will no longer be going. Unfortunate.
Beach bumper smoothie was delicious
Quick service. They make a mean smoothie here. Thank you employees!
Great after workout smoothies
Waited while the girls chatted in the back. Then was charged $7+ dollars when the sign hanging clearly stated smoothies between these hours were $6. It was 815AM When I asked, the girl said she really didn’t know why that sign was up. This location is poorly run and dirty. The walls, counters and WINDOWS! No gloves or hand washing seen. Do Better!
I've only ever gotten smoothies from this location but the cashiers/servers have always been really nice and the smoothies have been made very fast and taste delicious.
3 girls can't figure out how to make a mocha madness apparently! First one was a pb cup second attempt was all powder not blended this attempt and 25 min later still wrong. I wouldn't complain if the smoothie wasn't so expensive!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good smoothie. Higher price point. Dirty restroom.
Atmosphere: 2
Service: 3
I ordered a Bahama Mama Smoothie and a Thai Chicken Salad to go. Though my smoothie was good, I realized when I got to my destination that I had instead received a Caesar Salad, with no dressing, and no eating utensils. I tried to call the number, it was an automated system and would just disconnect.
I drove all the way back to the location, and one worker graciously remade my order. However, there was a customer waiting to have their order taken for far too long (at least 5 mins), with no one at the service counter and at least 4 workers in the back room having a pow-wow on their phones (3 female, 1 male: you can see one formal on her phone in the dark back room in the last photo of this review, all the other workers were back there with her). When I looked behind the counter, I realized how incredibly dirty this location actually is, even the shirts the employees were wearing were just nasty dirty on the front. There’s far too many young people working with no actual adult guidance or direction. I have reason to believe the reason my order was messed up, per my observations while I was waiting for the remade order, is due to typical teenage behavior of one person doing all the work while others are slacking, as the young girl who actually made my order seemed frazzled and stressed while I was trying to explain to her what was wrong with my order, all the while the others didn’t care one bit and continued with their gossip about a door dash driver and the drama from it that happened earlier in the day and then continued the group pow-wow to the back room. As a small business owner myself, I recognize this to be lack of proper management (or MIA management), reflecting directly to the location owner. Looking back on other reviews, something needs to be done at this location from Corporate.
Very dissatisfied and disappointed with the service at this location.
Atmosphere: 3
Food: 3
Service: 1
The new bowls are amazing, yogurt and granola babyyyyy.
Atmosphere: 5
Food: 5
Service: 5
The staff are friendly and fast. The store was clean and plenty of seats available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset Smoothies, Sunrise Sunset, Peanut Butter Cup
Dirty, slow, not very happy to serve, sloppy food
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