Subway
11812 Belleville Rd, Belleville
(734) 697-7782
Recent Reviews
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This location is constantly out of basic necessities such as bread, meats and sauces and and unapologetic about it, its barked out to you as you walk in. And there's a lady that works evenings there thats hands down one of the rudest people in a service business I've ever had to deal with. Do yourself a favor and go to the Rawsonville location..nice people and properly stocked.
At first this spot was pretty good very clean and on point now I just came in to get some lunch on a Sunday and the employees are arguing with each other and talking over the food in front of customers which automatically made me feel uncomfortable because that is disgusting and I had a online order and they packaged it horrible it’s not even sealed or anything how it usually be I honestly want my money back because I’m not gonna bother eating this. If you are the owner check the cameras 05/04/24 around 5:30 do yourself a favor and fire these people the other older ladies that work here do a great job and do everything on point.
2 slices of bacon on a 6-inch BLT sandwich is diabolical
The sexy woman with the piercings took my order she was absolutely stunning 😍 This is the Hooray guys coworker thank you beautiful
The service at this location is not nice. The servers act like you are bothering them by walking in.
I’m in here almost every week and order the same exact thing on the app. I never do any changes, just press the + button and add to my order. (Picture below). Today I placed a pick up order and when I went inside to pick it up, I thought she gave me the wrong bag. The older lady who’s always in there gave me the bag and I told her the salad was missing. She kept telling me I ordered a chicken salad wrap which I didn’t. I explained to her how I ordered an actual salad (bowl) how I always do. She started reading the receipt and told me I ordered an actual chicken salad wrap which it doesn’t even say that on the receipt. She then asks me with a bad attitude if this was my personal order, once I said it was she proceeds to tell me with the same bad attitude “We’ll you know exactly what you ordered and that’s what you got”. She told me after she noticed she was wrong that she would remake it but by that time, I just decided to leave and not put up with the unnecessary attitude that was given to me. Never again will I give this establishment any of my business. When I got home, I noticed even the blt wrap was wrong. She gave me flat breads for both. All the pictures are below from the app, the receipt and the food I received. Again, I’m in here every week, sometimes even twice a week and this is how I get treated.
The main lady who works here makes up random rules that suit her need. Said you can't get extra meat, wouldn't serve protein bowls after a certain time, wouldn't serve the pretzel stick without butter, random things that clearly if you just bypassed her and ordered online they would make. I've come here 7-8x now and I don't know why I bother cing back.
Atmosphere: 2
Food: 3
Service: 1
I said I wanted salami, pepperoni & TURKEY...she repeated back ham, and I corrected that I wanted turkey. I still got ham. Very disappointed. This is why customers should still be able to see the meat station.
Atmosphere: 3
Food: 2
Service: 3
An hour and a half wait for one sub because they have an online order is crazy. Also workers screamed it at me as I walked into the door instead of kindly telling me. Do better subway.
Service: 1
This place used to be my go-to. They knew me by name when walking in. They were fun to talk with, friendly and hospitable. Always accommodating and very good customer service.
Then... something happened.
What it was, I don't know. But now, don't waste your money here. That same family is now a rude, disrespectful, disgusting bitter shell of what once was. The younger ones behind the counter have nasty conversations and make crude and mean remarks. If you ask for anything too labor inducing, like having your sub toasted or asking for a wrap instead of bread, you get yelled at or complete attitude. You chose that job/ life. Don't sigh at me because you have to do your job. I get it, Mommy won't fire you, but that doesn't mean you can just act like this. Not only that, but the food has been steadily been getting worse, and I'm pretty sure if they had a surprise health inspection, they'd fail. I got sick from eating there recently, and when I told them about it the next time I was in there, they said I didn't know what food poisoning was, and I probably just had the stomach flu. Then was basically ignored as I grabbed my pickup order. There are 2 or 3 other Subway restaurants within 5 mins drive. Go there instead. Or, in that same Plaza is a Maria's Bakery/Deli. Go in there and grab a sub from them. I would give them 0 Stars if I could. Avoid if possible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They need to change the kid that works there
Hes so rude, corrects you the entire time you order....I wasn't even done but didn't want to order anything else even cause it was like I was a bother.... no one else was even in the store
Food: 4
Service: 1
I was literally yelled at for asking what was healthy on the menu. I was yelled at again when I told them I wanted a wrap. Then I was yelled at and told that there was no deviation from the menu. I understand it sucks to have to work on the 4th of July but it was pretty jarring to have it taken out on me. The food looked dirty. I did not eat what I ordered.
Atmosphere: 1
Food: 2
Service: 1
Server was very friendly and careful regarding my food allergies. Washed the cutting knife and even changing her gloves.
Wheelchair accessibility: Others must help with handicap access.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Cookies
Lazy rude people complain about everything will never come to this dive again don't waste your time
Ladies rude said she only takes care of online orders only I'll be waiting in a half hour LOL.
Service: 1
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