I got old cookies. So hard to brake in half. Awful!!
Jeffrey Moore
Really has been 'meh' my last two visits. Bread falls apart when I touch it. This is a ten dollar sandwich that used to be 5. Please do better.
Atmosphere: 3
Food: 2
Service: 2
Rana Hubbard
Soosama David and her husband, i believe, are the best. Very friendly and attentive. I recommend this Subway over any other in the country. Food is always amazing when they're there. Service is everything and they've got it!
Atmosphere: 5
Food: 5
Service: 5
Kanye West
If the Indian couple are working expect your order to not have the extras you paid for
Atmosphere: 1
Food: 1
Service: 1
Lunil Wormwood
Every time the 2 Indian people are working my order is always incorrect. This most recent time it happened, I was already home with my food, so I called to get some kind of comp and I could not understand the woman who was speaking at all.
Henry Montney Jr
They didn't put any of the toppings on and they hung up on us numerous times they're very rude unprofessional and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Juliana Berec
That has to be the cleanest Subway I’ve ever been in. The staff was friendly and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Ryan
So we went to order from here and we clicked on the app for the bogo foot long deal and it said it was a participating location. The order went through. Never got an email confirmation just the app confirmation. Called the store to make sure they got the order and the person who identified themselves as the store manager said “we don’t participate in that offer” when all I asked was if they got my order and hadn’t even mentioned that I used a promotion. Which means that they did receive the order they just canceled it when they got it at the store. They told me and I quote here “call the app and have them take care of it I don’t have time to help you” don’t go to this location and if you don’t order online cause your money will be tied up waiting for the pending charge to fall off or a dispute which ever comes first.
Atmosphere: 1
Service: 1
Adam Ford
The absolute worst don't go to this one stale food and can't comprehend basic instructions!!!
Atmosphere: 1
Food: 1
Service: 1
Tami Terry
I called for a friend to see if they were hiring and a lady that answered the phone hung up on me. My friend also called and asked and she hung up on him. If you're not hiring or don't know, the least you can do is be polite and give a verbal response instead of hanging up.
Very clean , friendly and excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Bill Peters
Worst experience ever at this location. No common sense and incompetent employees. We paid for 2 footlongs and 2 cokes. Employee runs out after us telling us we didn't pay. This is after all 3 people working couldn't complete one task, walking away from a task, ignored customer before us asking for the last item to complete their order, which was sitting on the white cutting board ready for them. Each of the 3 employees asked us at different times if we were together, we confirmed it each time. All three of them were standing close enough to each other to hear the answers.When we went back in, they pulled up the receipt and read that we paid. The person that took the payment didn't confirm anything to any other employees nor us about the payment.We fully support training new employees, and completely understand lunch rush craziness. There's no excuse for the lack of attention to a completing a task, ignoring customers and each other. I feel bad for the owners as this location has always had good customer service, attention to details and competence.
Service: 1
Samantha Warfield-pierce
Literally the best subway I’ve been too!!! I usually shy away from most restaurants on eawsonville rd but this subway surpassed my expectation!!! Not only was the food right and on time but we had cute notes on our sub wrappers!!! Made my night after a long day !!! Thank you team for being amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
Amber Tackett
I ordered online, and I got a call a few minutes later to let me know that didn't have an ingredient I wanted. They substituted it for me. Normally if a restaurant didn't have something when your order online they won't let you know. They will just make your food with out that thing. It was really nice and helpful that they let me know they were out of an ingredient. They also made my food fast, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Kellie Farris
The manager sat there(women with short brown hair) and did nothing while the worker who was on his first day struggled and needed help the entire time I was in there for 35 minutes just for one sub because she wouldn’t help or tell him how to make the sun then she argued with me while she was in the wrong id rather drive to canton for my food this was the worse food experience I’ve ever had I wouldn’t go there if they were giving away free meals !!!!!!!!! Unprofessional and horrible customer service I feel bad for the employees who have to work under such terrible management. I’m definitely reporting them to a higher management
I got old cookies. So hard to brake in half. Awful!!
Really has been 'meh' my last two visits. Bread falls apart when I touch it. This is a ten dollar sandwich that used to be 5. Please do better.
Atmosphere: 3
Food: 2
Service: 2
Soosama David and her husband, i believe, are the best. Very friendly and attentive. I recommend this Subway over any other in the country. Food is always amazing when they're there. Service is everything and they've got it!
Atmosphere: 5
Food: 5
Service: 5
If the Indian couple are working expect your order to not have the extras you paid for
Atmosphere: 1
Food: 1
Service: 1
Every time the 2 Indian people are working my order is always incorrect.
This most recent time it happened, I was already home with my food, so I called to get some kind of comp and I could not understand the woman who was speaking at all.
They didn't put any of the toppings on and they hung up on us numerous times they're very rude unprofessional and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
That has to be the cleanest Subway I’ve ever been in. The staff was friendly and the food was great.
Atmosphere: 5
Food: 5
Service: 5
So we went to order from here and we clicked on the app for the bogo foot long deal and it said it was a participating location. The order went through. Never got an email confirmation just the app confirmation. Called the store to make sure they got the order and the person who identified themselves as the store manager said “we don’t participate in that offer” when all I asked was if they got my order and hadn’t even mentioned that I used a promotion. Which means that they did receive the order they just canceled it when they got it at the store. They told me and I quote here “call the app and have them take care of it I don’t have time to help you” don’t go to this location and if you don’t order online cause your money will be tied up waiting for the pending charge to fall off or a dispute which ever comes first.
Atmosphere: 1
Service: 1
The absolute worst don't go to this one stale food and can't comprehend basic instructions!!!
Atmosphere: 1
Food: 1
Service: 1
I called for a friend to see if they were hiring and a lady that answered the phone hung up on me. My friend also called and asked and she hung up on him.
If you're not hiring or don't know, the least you can do is be polite and give a verbal response instead of hanging up.
Restaurantji Recommends
Very clean , friendly and excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever at this location. No common sense and incompetent employees. We paid for 2 footlongs and 2 cokes. Employee runs out after us telling us we didn't pay. This is after all 3 people working couldn't complete one task, walking away from a task, ignored customer before us asking for the last item to complete their order, which was sitting on the white cutting board ready for them. Each of the 3 employees asked us at different times if we were together, we confirmed it each time. All three of them were standing close enough to each other to hear the answers.When we went back in, they pulled up the receipt and read that we paid. The person that took the payment didn't confirm anything to any other employees nor us about the payment.We fully support training new employees, and completely understand lunch rush craziness. There's no excuse for the lack of attention to a completing a task, ignoring customers and each other. I feel bad for the owners as this location has always had good customer service, attention to details and competence.
Service: 1
Literally the best subway I’ve been too!!! I usually shy away from most restaurants on eawsonville rd but this subway surpassed my expectation!!! Not only was the food right and on time but we had cute notes on our sub wrappers!!! Made my night after a long day !!! Thank you team for being amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered online, and I got a call a few minutes later to let me know that didn't have an ingredient I wanted. They substituted it for me. Normally if a restaurant didn't have something when your order online they won't let you know. They will just make your food with out that thing. It was really nice and helpful that they let me know they were out of an ingredient. They also made my food fast, and delicious.
Atmosphere: 5
Food: 5
Service: 5
The manager sat there(women with short brown hair) and did nothing while the worker who was on his first day struggled and needed help the entire time I was in there for 35 minutes just for one sub because she wouldn’t help or tell him how to make the sun then she argued with me while she was in the wrong id rather drive to canton for my food this was the worse food experience I’ve ever had I wouldn’t go there if they were giving away free meals !!!!!!!!! Unprofessional and horrible customer service I feel bad for the employees who have to work under such terrible management. I’m definitely reporting them to a higher management
Atmosphere: 1
Food: 1
Service: 1
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