I ordered online, and I got a call a few minutes later to let me know that didn't have an ingredient I wanted. They substituted it for me. Normally if a restaurant didn't have something when your order online they won't let you know. They will just make your food with out that thing. It was really nice and helpful that they let me know they were out of an ingredient. They also made my food fast, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Carnan San diego
Rude! Lady is rude! Was digging in her shirt upon walking in. I tried calling when ordering on my app to get sandwich toasted they didn’t answer 3x. Then lied and said the phones weren’t working. I called while in there and the phone began to ring. Unprofessional establishment. I asked if my sandwich could be toasted as i can’t eat cold processed meat and they pretended as if it was a hassle. Put my whole sandwich in the toaster warmed up my veggies and all. Sandwich was horrible will not be returning . A waste of 10 dollars!!!
Atmosphere: 1
Food: 1
Service: 1
Christopher (Chris)
Just avoid this place, you don't get what you pay for if you order online and use any of the deals Subway offers, especially if you order one of their more expensive subs. I get it, they might not make much when Subway offers buy one get one free or buy one get one half off, but hey that is the business they are in and each franchise has the option to opt in or out of those deals.I have on multiple occasions ordered online, using one of deals, ordering with double meat and they don't put it on the sub, even looks like they don't put on a full portion unless you order the meatball sub, its hard to skimp on that one since you can easily see if they put the correct amount of meat on it.The only way you should order online is if you do it and walk in right away while they're making the sub so you can watch and say something if they try to short you. Plus I think the newer employees, or I think they are the owners, like to talk about the customers as I hear them talking in Hindi to each other and the body language I observe gives me the vibe that they aren't pleased, then they will speak English to the customers.Not really a fan of Subway in general, the only savings grace they had was the deals and the fact that this location it just down the street from me, but after this last visit, I'm just done with them, I'll just go across the street to one of the other food establishments or 7/11 if I want a quick bit.
Atmosphere: 1
Food: 1
Service: 1
Judi Kline
Ordered online… did not read order… wrong subs when I got
Food: 2
Service: 1
Ricky Peters
Was the worst sub ever from there even my soninlaw ordered there the day before and his wasn't the greatest either and he ordered 4 subs , my sub the wheat bun was so hard you couldn't even bite into it so i just ate the chicken and vegetables, we will never go back there again ...
Atmosphere: 4
Food: 1
Service: 4
K Baby
The manager sat there(women with short brown hair) and did nothing while the worker who was on his first day struggled and needed help the entire time I was in there for 35 minutes just for one sub because she wouldn’t help or tell him how to make the sun then she argued with me while she was in the wrong id rather drive to canton for my food this was the worse food experience I’ve ever had I wouldn’t go there if they were giving away free meals !!!!!!!!! Unprofessional and horrible customer service I feel bad for the employees who have to work under such terrible management. I’m definitely reporting them to a higher management
Atmosphere: 1
Food: 1
Service: 1
Joe Waldrop
Ordered online, showed up 20 minutes later. Gave the man my name and he says it's probably being prepared now. Proceeded to wait an hour for it to hit the pickup rack and it never did. I left and went to McDonald's and will request a refund through customer support.
Service: 1
John Martin
The best Subway in the area. Their store is always clean, they have good employees and the subs are always made right.
selena Bronkowski
Ordered a toasted Italian and herbs pizza sub through DoorDash and it got to me in 5 minutes freezing cold not toasted and no sauce, called and she denied it not being toasted and said there was in fact sauce on it.
Charles Living
Submitted a mobile order that was to be ready at 5:15pm through this Subway. I got there and to no ones surprise, they haven't even printed my order ticket off. I left Subway with my mobile order at 5:55pm... This is the SECOND time in a row where I've had to wait 20+ minutes for a mobile order to be ready.There is one particular employee that has no respect for the place he works for, his coworkers, nor the customers. This guy was playing on his laptop in the lobby when I arrived and waited for my food. He made some angry grump noises after about 10 minutes then proceeded behind the counter to finally start "helping" his coworkers make other sandwiches but instead continuously yelled at his coworkers about not having things prepared and how they're doing certain things.This place has gone down hill and I very much do not recommend it. The owners are not good what so ever with customer relations and do not response or follow up to complaints. I highly recommend going to Goodlyfe Smoothie next door instead.
Terrible experience I came in to order a sammich but had to use the bathroom first. after exiting the bathroom an employee got a slight attitude saying bathrooms are for customers only. I responded saying I was planning on ordering a sammich but changed my mind after the remark. So I left.
Atmosphere: 1
Food: 1
Service: 1
shooiec
My husband brought home a roast beef sub. When I unwrapped it, I said "man, they sure skrimped on the meat." He responded that he had paid more for double meat! No way! It was pathetic. It was $15.00 for a bun sandwich! No more Subway for us.
Natalie
I found this subway to be very friendly. The team worked well together and they paid attention to detail. Food was fresh. Dining room was clean.
Atmosphere: 5
Food: 5
Service: 5
Heidi Singh
I come to this Subway in Belleville Michigan quite often. The employees are excellent and they make sure you are taken care of. I have an unusual Pizza request sometimes and they were so great about it. It's our favorite subway.
Atmosphere: 5
Food: 5
Service: 5
Scot Havera-Elmore
The staff here is more concerned doing all their prep work and all about making people wait. The staff you have are on their phones texting and when they do finally recognize customers, they have nothing but and attitude. Also, when your staff has no clue how to make sandwiches, this is a problem. This is the second time in less than a week this happened. Today I just walked out. Three employees and only one person in front of me, but waiting almost 10 minutes, why wait for lackluster food. If you want Subway, find another one to go to. I guess management does not care.
I ordered online, and I got a call a few minutes later to let me know that didn't have an ingredient I wanted. They substituted it for me. Normally if a restaurant didn't have something when your order online they won't let you know. They will just make your food with out that thing. It was really nice and helpful that they let me know they were out of an ingredient. They also made my food fast, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Rude! Lady is rude! Was digging in her shirt upon walking in. I tried calling when ordering on my app to get sandwich toasted they didn’t answer 3x. Then lied and said the phones weren’t working. I called while in there and the phone began to ring. Unprofessional establishment. I asked if my sandwich could be toasted as i can’t eat cold processed meat and they pretended as if it was a hassle. Put my whole sandwich in the toaster warmed up my veggies and all. Sandwich was horrible will not be returning . A waste of 10 dollars!!!
Atmosphere: 1
Food: 1
Service: 1
Just avoid this place, you don't get what you pay for if you order online and use any of the deals Subway offers, especially if you order one of their more expensive subs. I get it, they might not make much when Subway offers buy one get one free or buy one get one half off, but hey that is the business they are in and each franchise has the option to opt in or out of those deals.I have on multiple occasions ordered online, using one of deals, ordering with double meat and they don't put it on the sub, even looks like they don't put on a full portion unless you order the meatball sub, its hard to skimp on that one since you can easily see if they put the correct amount of meat on it.The only way you should order online is if you do it and walk in right away while they're making the sub so you can watch and say something if they try to short you. Plus I think the newer employees, or I think they are the owners, like to talk about the customers as I hear them talking in Hindi to each other and the body language I observe gives me the vibe that they aren't pleased, then they will speak English to the customers.Not really a fan of Subway in general, the only savings grace they had was the deals and the fact that this location it just down the street from me, but after this last visit, I'm just done with them, I'll just go across the street to one of the other food establishments or 7/11 if I want a quick bit.
Atmosphere: 1
Food: 1
Service: 1
Ordered online… did not read order… wrong subs when I got
Food: 2
Service: 1
Was the worst sub ever from there even my soninlaw ordered there the day before and his wasn't the greatest either and he ordered 4 subs , my sub the wheat bun was so hard you couldn't even bite into it so i just ate the chicken and vegetables, we will never go back there again ...
Atmosphere: 4
Food: 1
Service: 4
The manager sat there(women with short brown hair) and did nothing while the worker who was on his first day struggled and needed help the entire time I was in there for 35 minutes just for one sub because she wouldn’t help or tell him how to make the sun then she argued with me while she was in the wrong id rather drive to canton for my food this was the worse food experience I’ve ever had I wouldn’t go there if they were giving away free meals !!!!!!!!! Unprofessional and horrible customer service I feel bad for the employees who have to work under such terrible management. I’m definitely reporting them to a higher management
Atmosphere: 1
Food: 1
Service: 1
Ordered online, showed up 20 minutes later. Gave the man my name and he says it's probably being prepared now. Proceeded to wait an hour for it to hit the pickup rack and it never did. I left and went to McDonald's and will request a refund through customer support.
Service: 1
The best Subway in the area. Their store is always clean, they have good employees and the subs are always made right.
Ordered a toasted Italian and herbs pizza sub through DoorDash and it got to me in 5 minutes freezing cold not toasted and no sauce, called and she denied it not being toasted and said there was in fact sauce on it.
Submitted a mobile order that was to be ready at 5:15pm through this Subway. I got there and to no ones surprise, they haven't even printed my order ticket off. I left Subway with my mobile order at 5:55pm... This is the SECOND time in a row where I've had to wait 20+ minutes for a mobile order to be ready.There is one particular employee that has no respect for the place he works for, his coworkers, nor the customers. This guy was playing on his laptop in the lobby when I arrived and waited for my food. He made some angry grump noises after about 10 minutes then proceeded behind the counter to finally start "helping" his coworkers make other sandwiches but instead continuously yelled at his coworkers about not having things prepared and how they're doing certain things.This place has gone down hill and I very much do not recommend it. The owners are not good what so ever with customer relations and do not response or follow up to complaints. I highly recommend going to Goodlyfe Smoothie next door instead.
Restaurantji Recommends
Terrible experience I came in to order a sammich but had to use the bathroom first. after exiting the bathroom an employee got a slight attitude saying bathrooms are for customers only. I responded saying I was planning on ordering a sammich but changed my mind after the remark. So I left.
Atmosphere: 1
Food: 1
Service: 1
My husband brought home a roast beef sub. When I unwrapped it, I said "man, they sure skrimped on the meat." He responded that he had paid more for double meat! No way! It was pathetic. It was $15.00 for a bun sandwich! No more Subway for us.
I found this subway to be very friendly. The team worked well together and they paid attention to detail. Food was fresh. Dining room was clean.
Atmosphere: 5
Food: 5
Service: 5
I come to this Subway in Belleville Michigan quite often. The employees are excellent and they make sure you are taken care of. I have an unusual Pizza request sometimes and they were so great about it. It's our favorite subway.
Atmosphere: 5
Food: 5
Service: 5
The staff here is more concerned doing all their prep work and all about making people wait. The staff you have are on their phones texting and when they do finally recognize customers, they have nothing but and attitude. Also, when your staff has no clue how to make sandwiches, this is a problem. This is the second time in less than a week this happened. Today I just walked out. Three employees and only one person in front of me, but waiting almost 10 minutes, why wait for lackluster food. If you want Subway, find another one to go to. I guess management does not care.