Went through drive thru and waited 5+ minutes to order. They asked us to wait a moment. Then when ordering the person kept getting confused on the drink.The gal at the window wasn't rude, but wasn't friendly, either. They pulled us ahead to wait. My husband's fries were cold as were my baconator fries: fries, cheese, and bacon, luke warm to cold. Plenty other Wendy's to choose from and we will be choosing a different one from now on.
Atmosphere: 3
Food: 1
Service: 1
Tiffiny
I just left a review an I came back to update it vuz this time I decided to call. I usually dont complain an just take the hit. Buttons time I called. Im so tired of this wendys fr. I love a good wendys meal sometimes. But this place man. Ive seen some shit. Heard some shit. An they always messing up my orders. But this time I spoke to a lady named Sandra. She was so nice. I gotta give a shout out. She put me diwn for a replacement meal. An was so sweet. Im hungry as hell. Got a hard bun on my chicken sandwich no sauce no nothin on it. I was so mad. But I called in late to. An surprise they answer. Sandra your customer service is top tier. Yall better give her a raise. Even my coke. Was a diet coke. Like the entire order was messed up for the 100th time. Ive literally never had yall get 1 of my meals right sense I moved here. An I wont be rude to yall or demand anything be done. It is what it is. But yall would be pissed if you spent mo ey on shit that wasn't right so do better. Fr. If u dont like the job. Don't take it out on customers. An yall better be treating Sandra real good up there. Lol fr.
Grownman Blesssd
Absolutely Horrible Experience. Says They're Open In Drive Thru. It Is 11 O Clock And Im Driving For Uber. No Customer Service All Of a Sudden System Is Down. COMPLETELY Horrible This Business Should Be Closed. NO One Want To Work. NO One Has Work Ethic Any More Or Even Cares To Have It/ Customer Service. WHAT If I Treated Them The Way the Treat Me. Everyone Wants To Eat The The Customers Food and Waste Gas For The People That Actually Wants To Work For The Public.
Atmosphere: 1
Food: 1
Service: 1
alexis harrison
Yeah never again. Food is gross girl at the window during evening shifts with the curly hair rude as hell customer service is clearly not for you🥲every single time even with months between visits service and food an issue will not be returning will gladly drive to a farther location. I would have left 0 damn stars of if I could . I get it it’s fast food but do better
Atmosphere: 1
Food: 1
Service: 1
Mike Wright
Literally every single time I order from or go to this establishment something is wrong. Every. Single. Time. Worse fast food place in the area. Worse than the Taco Bell on Michigan Ave in Ypsilanti. Clearly management don't do anything or care or this wouldn't happen LITERALLY every single time.
Atmosphere: 1
Food: 1
Service: 1
Stephen Toth
Manager refused to remake a pick up order after handing out to somebody else Lying claiming somebody else also had the same order around 13:10hrs 11/24/25 before that she also deliberately tried to hand me a different order 🤦 beyond unprofessional
Service: 1
Jacob Reilly
It's exactly what you'd expect if you read the rest of the 1 Star reviews.
Atmosphere: 1
Food: 1
Service: 1
Shanna Koenecke
Waited in drive thru. Once it was my turn told me I couldn't order unless it was online. When it was 11:15 pm drive open til 12. Horrible some lady that also work there saying do you do you? What's that even mean?
Atmosphere: 1
Food: 1
Service: 1
Kyle V
Worst fast food joint in the area. They always short your order and the food is cold
Atmosphere: 1
Food: 1
Service: 1
Malhotra Vip
Horrible night shift! Day shift is great. Night shift is a horror show.
Terrible Wendy’s. They need to be shut down asap. Not even a dog with eat their food. The burger was old and greasy and chicken nuggets were undercooked. Fire Everybody especially the lazy cooks.
Atmosphere: 1
Food: 1
Service: 1
Sinty t
Just stopped by for a fry and the were EXTREMELY salty more so than usual. I taste nothing but the salt. I couldn't eat them.
Tranasha Mcbride
When I go to McDonald's next door my kids always says why is it never a line at Wendy's? I made a mistake and went there and immediately regretted it. They are always out of something. I ordered a bacon double stack meal with a strawberry lemonade. I was missing a nugget and my drink. People do no have money to waste! I'll continue going to McDonald's. This place is going to end up closing with their poor service.
Atmosphere: 1
Food: 1
Service: 1
Jacob Fink
Place is gross workers rude , no high chairs for my kids never coming back
Atmosphere: 1
Food: 1
Service: 1
JB
No part of the order was right—wrong burger toppings, wrong nuggets sauce, out of the selected soda (shouldn’t the app know?). This place always seems to be in chaos. If they need more employees, what happened to all the folks from the location (a much better one at that) off Belleville Rd? No wonder the McDonalds was so much busier next door.
Went through drive thru and waited 5+ minutes to order. They asked us to wait a moment. Then when ordering the person kept getting confused on the drink.The gal at the window wasn't rude, but wasn't friendly, either. They pulled us ahead to wait. My husband's fries were cold as were my baconator fries: fries, cheese, and bacon, luke warm to cold. Plenty other Wendy's to choose from and we will be choosing a different one from now on.
Atmosphere: 3
Food: 1
Service: 1
I just left a review an I came back to update it vuz this time I decided to call. I usually dont complain an just take the hit. Buttons time I called. Im so tired of this wendys fr. I love a good wendys meal sometimes. But this place man. Ive seen some shit. Heard some shit. An they always messing up my orders. But this time I spoke to a lady named Sandra. She was so nice. I gotta give a shout out. She put me diwn for a replacement meal. An was so sweet. Im hungry as hell. Got a hard bun on my chicken sandwich no sauce no nothin on it. I was so mad. But I called in late to. An surprise they answer. Sandra your customer service is top tier. Yall better give her a raise. Even my coke. Was a diet coke. Like the entire order was messed up for the 100th time. Ive literally never had yall get 1 of my meals right sense I moved here. An I wont be rude to yall or demand anything be done. It is what it is. But yall would be pissed if you spent mo ey on shit that wasn't right so do better. Fr. If u dont like the job. Don't take it out on customers. An yall better be treating Sandra real good up there. Lol fr.
Absolutely Horrible Experience. Says They're Open In Drive Thru. It Is 11 O Clock And Im Driving For Uber. No Customer Service All Of a Sudden System Is Down. COMPLETELY Horrible This Business Should Be Closed. NO One Want To Work. NO One Has Work Ethic Any More Or Even Cares To Have It/ Customer Service. WHAT If I Treated Them The Way the Treat Me. Everyone Wants To Eat The The Customers Food and Waste Gas For The People That Actually Wants To Work For The Public.
Atmosphere: 1
Food: 1
Service: 1
Yeah never again. Food is gross girl at the window during evening shifts with the curly hair rude as hell customer service is clearly not for you🥲every single time even with months between visits service and food an issue will not be returning will gladly drive to a farther location. I would have left 0 damn stars of if I could . I get it it’s fast food but do better
Atmosphere: 1
Food: 1
Service: 1
Literally every single time I order from or go to this establishment something is wrong. Every. Single. Time. Worse fast food place in the area. Worse than the Taco Bell on Michigan Ave in Ypsilanti. Clearly management don't do anything or care or this wouldn't happen LITERALLY every single time.
Atmosphere: 1
Food: 1
Service: 1
Manager refused to remake a pick up order after handing out to somebody else
Lying claiming somebody else also had the same order around 13:10hrs 11/24/25 before that she also deliberately tried to hand me a different order 🤦 beyond unprofessional
Service: 1
It's exactly what you'd expect if you read the rest of the 1 Star reviews.
Atmosphere: 1
Food: 1
Service: 1
Waited in drive thru. Once it was my turn told me I couldn't order unless it was online. When it was 11:15 pm drive open til 12. Horrible some lady that also work there saying do you do you? What's that even mean?
Atmosphere: 1
Food: 1
Service: 1
Worst fast food joint in the area. They always short your order and the food is cold
Atmosphere: 1
Food: 1
Service: 1
Horrible night shift! Day shift is great. Night shift is a horror show.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible Wendy’s. They need to be shut down asap. Not even a dog with eat their food. The burger was old and greasy and chicken nuggets were undercooked. Fire Everybody especially the lazy cooks.
Atmosphere: 1
Food: 1
Service: 1
Just stopped by for a fry and the were EXTREMELY salty more so than usual. I taste nothing but the salt. I couldn't eat them.
When I go to McDonald's next door my kids always says why is it never a line at Wendy's? I made a mistake and went there and immediately regretted it. They are always out of something. I ordered a bacon double stack meal with a strawberry lemonade. I was missing a nugget and my drink. People do no have money to waste! I'll continue going to McDonald's. This place is going to end up closing with their poor service.
Atmosphere: 1
Food: 1
Service: 1
Place is gross workers rude , no high chairs for my kids never coming back
Atmosphere: 1
Food: 1
Service: 1
No part of the order was right—wrong burger toppings, wrong nuggets sauce, out of the selected soda (shouldn’t the app know?). This place always seems to be in chaos. If they need more employees, what happened to all the folks from the location (a much better one at that) off Belleville Rd? No wonder the McDonalds was so much busier next door.
Atmosphere: 1
Food: 1
Service: 1
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