Chick-fil-A

1917 Pipestone Rd, Benton Harbor
(269) 429-1054

Recent Reviews

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Ken Dodd

The food is very good, but the service and speed are the stars here. I eat lunch here 2-3 times per week. I do prefer a little more seasoning in the breading, but its still very good. I really suggest using the mobile app. You skip the line completely and roll right through the line. The rewards points are also very nice and occasionally you earn free food without using points.

Atmosphere: 5

Food: 4

Service: 5

The Glitcher

Very clean and the staff where super friendly.

Atmosphere: 5

Food: 5

Service: 5

Travis

It's just good

Atmosphere: 5

Food: 5

Service: 5

Nancy Eden

Everyone was friendly and very helpful!

Atmosphere: 5

Food: 5

Service: 5

David Slenk

Doors locked and folks outside ignored at 9:20 pm…. Guess they had to go home early or something.

Tonia Carlson

Quick, friendly and good food as always!

Atmosphere: 5

Food: 5

Service: 5

s e s h a

My wife and I were driving by this place and stopped in for a quick bite to eat. We ordered a market salad and a cob salad with chicken and both were great. The staff were friendly and helpful. I’d stop in here again when driving by.

Food: 5

Service: 5

Stephen Nabors

First time visiting this location. Was traveling home from Chicago. Great and nice staff, but my fries were a little undercooked and didn't taste the best compared to other experiences I've had a other locations. Would asked for a new batch but I was eating on the road. Otherwise, Alicia was very nice and professional.

Atmosphere: 5

Food: 3

Service: 5

Mark Turner

Food was good service was excellent dine in are was nice clean

Atmosphere: 5

Food: 4

Service: 5

Frederick Jenny

The staff at this Chick-fil-a are very kind and attentive. They are a joy to talk to and are very relatable.

Food: 5

Service: 5

Maya Watson

The service and food is great and the puppy loves the chicken 🐔 and pup 🐶 cups.

Atmosphere: 5

Food: 5

Service: 5

Celena Herbert

Always a great experience!! There was an item missing from my order, and it was quickly corrected with no questions asked. Such a smooth operation, and everyone is always in such a great mood. Speaks volumes!!

Food: 5

Service: 5

Xavier A

Edit 9/29: I've been to this Chick-fil-A many times since I originally posted this review, and I have noticed none of the issues I mentioned in my original review. Also, all of the employees I have interacted with lately have been super friendly and helpful, and the place maintains a really positive atmosphere. On top of this, I have received some free rewards on the Chick-fil-A app from the operator of this location, so thank you for those!

Original Review 4 months prior (4 stars):
I’ve been here many times and it lives up to the expectations of chick-fil-a — mostly. I took off a star because one time when I dined in one of the employees accidentally got almost our entire order wrong (most entrees were punched in incorrectly), and I watched the same thing happen to at least three other tables while I was there. Other than that one time out of eating here around 10 times, it’s been pretty good. The drive through is a little slow at times and once another employee was having trouble punching in my name for the order (the receipt read Aelx instead of Xavier), but all the food was correct. I’ve ordered via dine in, drive through, drive through via mobile app, and pickup via mobile app. I also took of one star on atmosphere because once when I went in to pick up my order it smelled like weed in there.

Atmosphere: 5

Food: 5

Service: 5

carly forsman

justin took our order tonight in the drive thru and he was a delight, gotta give him the credit he deserves! 10/10 food and quick service

Bobbie Jo

Have not had a good experience yet. Sidney is not a person who should be in window door area. Brought myself and my son through drive-thru got shakes. Sidney had an attitude and does not appear to know what she is doing. Chicken-FilA needs to do a better job at hiring nicer people. -BobbieJo

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