Taco Bell
1905 M-139, Benton Harbor
(269) 925-4453
Recent Reviews
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Ordered Veggie salad. Rice was too hard, so after mentioning, they replaced it with a new salad.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mexican Pizza
No quality control of food before getting handed to customer. Thankfully the counter clerks acknowledged the order was messed up before they gave it to me after id gone back for a refund. Refund was made with the refund receipt. Would not dine here again. Little to no consideration for white patrons' food orders.
Atmosphere: 1
Food: 1
Service: 2
I visited Taco Bell recently and was surprised to find out they had no lettuce. When I asked the manager, Alicia, if I could get a substitute, she refused with a bad attitude. Instead of offering a solution or at least being polite, she was dismissive and unhelpful. Poor customer service on top of missing ingredients made for a disappointing experience.
I love the staff here! You guys always make sure to take care of me and I appreciate it!
Atmosphere: 4
Food: 5
Service: 5
I’ve been to this location over a dozen times, and they used to be much better a few years ago. However, their quality and portion sizes have gone downhill. Recently, I ordered a Cheesy Fiesta Potato, but the potatoes were burnt. On top of that, they messed up my order—my Bean and Cheese Burrito had chicken in it, and my Veg Quesadilla was made with chicken instead. These kinds of mistakes are unacceptable, especially for those with dietary restrictions. Unfortunately, this place is not as reliable as it once was.
Atmosphere: 3
Food: 2
Service: 2
I tried a couple times here, not worth it. Food is cold, the wait is unbelievable. I understand not being super quick, but taking 20 minutes per person is just plain laziness. The general manager and district manager should feel so ashamed of themselves. I have a 30 minute lunch and spent 40 minutes here in drive thru. That is never acceptable and you can’t just leave. Once you enter drive thru, you’re screwed!
The food was dry and crumbling like it'd been sittin under a heat lamp for an hour or two.
Atmosphere: 2
Food: 2
Service: 2
Not sure if it’s this location or all of them but I feel like they put more tomatoes on everything than any other topping and I really don’t like it, ik I can ask to not have them but I like tomatoes just not that much in such a small area
Atmosphere: 3
Food: 3
Service: 5
Awesome chicken chalupa
Atmosphere: 5
Food: 5
Service: 5
Have to go in to order? Then can't order at counter? Very crappy service won't go there ever
Atmosphere: 1
Service: 1
Restaurantji Recommends
Taco bell is one of my favorite fast food places, but I can't really recommend this location.
While the people working are very nice and friendly, there have been a lot of instances of missing items from my orders as well as cold food.
Sometimes the wait is kinda long but I think that's more a lack of employees, so I can't be too hard on that point. It's a mixed bag with this joint, so take a gamble if you want.
Atmosphere: 4
Food: 2
Service: 4
if i could give this place 0 stars i would. I came at 8:20 pm today (11/14/24) through the drive through and the woman told me i had to go inside. I have an injured cat with me so i requested to use the drive through service and the woman rudely demanded i use the kiosk inside if i wanted service . just very rude and lost me as a customer at this location
As soon as we walked in the door some lady yells out that they were not taking orders, won't go there ever again.
Fast and friendly, but they forgot to put lettuce and tomato on the crunch wrap supreme and the bean burrito was luke warm.
There are better Taco Bells and worse ones out there. Worth a stop.
It's a pretty slow Taco Bell. If you're not in a hurry it's fine, but you'll wait quite awhile for even the easiest of orders.
Atmosphere: 2
Food: 4
Service: 2
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