Employees were friendly and the experience was great in general, but I ordered 45 minutes ahead of time and still had to wait 10 minutes for my order.
Atmosphere: 5
Food: 5
Service: 4
Jeff & Tonya Witman
Horrible experience .They say people are supposed to be nice to their customers ? Well not here. Don't go to Wendy's in Niles til after 3pm....
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy's Hot & Crispy Fries, Baconator, Dave's Single, Wendy’S Baked Potatoes, 6 PC Chicken Nuggets, Chili
MCR Productions
Person who was ringing us up scammed us by charging full price despite out coupon. She failed to helps us and we had to get the
Atmosphere: 1
Food: 5
Service: 1
Paul “PBPunisher” Olmstead
All the good was cold. Prepared poorly. I doubt I'll go back to that one.
Food: 1
Service: 2
J Mell
Make sure to check your order before you leave the window. I Ordered a sausage, egg and cheese biscuit..I opened it before I left the window... it was SAUSAGE on a BISCUIT, NO egg, NO cheese.
Atmosphere: 4
Food: 5
Service: 1
Fr Ronald Conklin LC
Half filled fry’s. No discount for bus driver. Only one register. Not good stop for a big group. Sticky floor. Soda machine not working. Decent bathroom.
Josh Cramer
I was having service done across the street at Belle tire. I walk across the street in the deep snow and as I'm about to walk in the lobby door an employee locks it and yells at me through the door saying I can't come in and need to leave. I'm literally disgusted at this place and will never support this location!! No wonder you guys only have a 3 star rating.
Atmosphere: 1
Food: 1
Service: 1
James Howard
Great chilie and pay 3 bucks for a frosty for a
Atmosphere: 5
Food: 5
Service: 5
Jerry L.
Consistent with previous reviews:Slow service in the drive-through and not at all polite. It shouldn't take ten minutes for coffee with only one vehicle in line ahead of us. We didn't even get our change. I won't stop here again.
Elizabeth Stevens
Went through drive-thru. Everything was as ordered.
Great salad. The food was fresh. Sandwich was good. Chicken was not dry and had the right amount of toppings.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy
EliTe Leviathan
I love going here. This is one of the fast food chains that doesn't taste like dog food. The burgers are great and I love the frostys. Pricing is higher than other restaurant chains, but it's not gonna cost a fortune. I would recommend trying the Dave's single/double and definitely getting a frosty.Vegetarian options: They also offer salads if you are a vegetarian. This is always good since you can reach a bigger audience.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy
Sherry Kehn
The lady there was super amazing, Being she was the only one who opened the store - took my order and made my food, because others didn't want to come in for their work day. I give this woman 10 stars because it's not fair this younger generation doesn't have their act together. She was extremely pleasant and kind souled.
Atmosphere: 3
Food: 3
Service: 5
Dorice Perry
I bought the macaroons and there was a bug inside the cup. When I mentioned it and asked for a refund or another cup, they refused. So I left and would never go back to THAT one ever again. Basically, she called me a
Atmosphere: 1
Food: 1
Service: 1
Tonya Feid
Long wait. Two cars I front of us just left instead of waiting. Rude female on the intercom. Order was wrong. Inside dirty. Cold food. I want my money back.
Employees were friendly and the experience was great in general, but I ordered 45 minutes ahead of time and still had to wait 10 minutes for my order.
Atmosphere: 5
Food: 5
Service: 4
Horrible experience .They say people are supposed to be nice to their customers ? Well not here. Don't go to Wendy's in Niles til after 3pm....
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy's Hot & Crispy Fries, Baconator, Dave's Single, Wendy’S Baked Potatoes, 6 PC Chicken Nuggets, Chili
Person who was ringing us up scammed us by charging full price despite out coupon. She failed to helps us and we had to get the
Atmosphere: 1
Food: 5
Service: 1
All the good was cold. Prepared poorly. I doubt I'll go back to that one.
Food: 1
Service: 2
Make sure to check your order before you leave the window. I Ordered a sausage, egg and cheese biscuit..I opened it before I left the window... it was SAUSAGE on a BISCUIT, NO egg, NO cheese.
Atmosphere: 4
Food: 5
Service: 1
Half filled fry’s. No discount for bus driver. Only one register. Not good stop for a big group. Sticky floor. Soda machine not working. Decent bathroom.
I was having service done across the street at Belle tire. I walk across the street in the deep snow and as I'm about to walk in the lobby door an employee locks it and yells at me through the door saying I can't come in and need to leave. I'm literally disgusted at this place and will never support this location!! No wonder you guys only have a 3 star rating.
Atmosphere: 1
Food: 1
Service: 1
Great chilie and pay 3 bucks for a frosty for a
Atmosphere: 5
Food: 5
Service: 5
Consistent with previous reviews:Slow service in the drive-through and not at all polite. It shouldn't take ten minutes for coffee with only one vehicle in line ahead of us. We didn't even get our change. I won't stop here again.
Went through drive-thru. Everything was as ordered.
Food: 5
Service: 5
Restaurantji Recommends
Great salad. The food was fresh. Sandwich was good. Chicken was not dry and had the right amount of toppings.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy
I love going here. This is one of the fast food chains that doesn't taste like dog food. The burgers are great and I love the frostys. Pricing is higher than other restaurant chains, but it's not gonna cost a fortune. I would recommend trying the Dave's single/double and definitely getting a frosty.Vegetarian options: They also offer salads if you are a vegetarian. This is always good since you can reach a bigger audience.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy
The lady there was super amazing, Being she was the only one who opened the store - took my order and made my food, because others didn't want to come in for their work day. I give this woman 10 stars because it's not fair this younger generation doesn't have their act together. She was extremely pleasant and kind souled.
Atmosphere: 3
Food: 3
Service: 5
I bought the macaroons and there was a bug inside the cup. When I mentioned it and asked for a refund or another cup, they refused. So I left and would never go back to THAT one ever again. Basically, she called me a
Atmosphere: 1
Food: 1
Service: 1
Long wait. Two cars I front of us just left instead of waiting. Rude female on the intercom. Order was wrong. Inside dirty. Cold food. I want my money back.
Atmosphere: 1
Food: 1
Service: 1