The manager is rude the food sucks it’s never warm can never pay cash inside and god forbid if you sit in there and visit the manager will throw you out
Atmosphere: 1
Food: 1
Service: 1
TinyTim2.0
There was a very rude girl with tattoos and piercings there I ordered my food and she proceeded to complain and then hand me the wrong food and when I tried to tell them it was the wrong food I was told to go kick rocks
Atmosphere: 1
Food: 1
Service: 1
Hannah Kanary
Always something wrong. Just went to go through the drive thru after ordering online to be told sorry were closed this place is a joke. Go to wendys in interlochen instead
Service: 1
Bob Lanskroff
The employees genuinely look like they don’t know what they’re doing. Terrible food, waste time. Also, someone tell me why there’s a bald guy running around yelling at people. Is he a manager or something??? Health inspectors need to close this place down ASAP.
Atmosphere: 1
Food: 1
Service: 2
Abby
I’ve gone to this McDonald’s for years, and I can say without a doubt that the quality of everything has declined in the last couple years. I don’t know if they have new workers or a new owner or something, but they need to get their act together. What has fast food come to?
Atmosphere: 1
Food: 1
Service: 1
Chad Daymond
I don’t know how to report health code violations, but it’s like they never clean their restaurant. The floors look disgusting in the back and I’ve seen them directly touch the food. I always see the kids messing around in the back, too. Management must be a joke. A&W puts this joke of a restaurant to shame.
Atmosphere: 1
Food: 1
Service: 1
Jessi Kate Roeters-Chapman
They were understaffed and it showed. Forgot my nuggets and were not to happy about making my Holliday pies after paying for them with no refund.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Mcnuggets, Big Mac with French Fries, Hot Caramel Sundae, Mcdouble, World Famous Fries, Sausage Mcgriddles
Kam Rinehart
Closed a hour early almost every night I come to get food for my girlfriend whose worked a 9 hour shift due to short staffing and won’t
Atmosphere: 1
Food: 1
Service: 1
Trevor Miller
Staff was rude, lobby was closed with no explanation and they didn’t have or mobile app order even tho we got a notification it was ready for pickup. Save yourself the disappointment and drive to wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Amanda First
Do NOT go here I thought the service was declining due to lack of Employee(s) and perhaps the forced use of technology to order instead of people at a counter…. But no! Tonight was too much! My young adult daughter took a single mom, her sister and two babies to McDonalds. The person was verbally aggressive, rude and obnoxious. They were in the drive through for more than 45 min and completely mistreated. I called to correct the issue and inquire for a manager’s help… apparently that person has left for the evening and it is well known this manager acts this way and is in charge of everyone… so there’s no changing it. They can’t keep up with orders and distantly are thinking of closing early. What happened to fast food McDonald’s???
Very slow service. Sat at the drive thru window for 5 minutes before someone said anything.
Atmosphere: 1
Food: 1
Service: 1
Dakota Warner
Horrible service slow been waiting 15 min ant nothing fast about it please don't waste your energy just head ace to go here
Debbie Robine
If I could give 0 stars I would.Should have known things wouldn't change here. A couple of months ago ,I tried paying at the kiosk.It took my card and charged it,but I didn't get the receipt.When I asked the manager for a receipt,I was told he couldn't print one and that it didn't charge my card. So I ordered at the register. And within 10 minutes I showed him my statement showing I was charged twice.Manager said not my problem, dispute it with your card. So I unfortunately decided to give it a try once more. I ordered extra onion and pickles on my burger, unfortunately I didn't get any onion on my burger. Friend to it back up and was given a cold side cup of onions. So I took it back up and asked them to remake my burger because I didn't want cold onion on my burger.The manager said he will not remake the untouched burger,but will put it in the microwave to reheat it.I said that wasn't right,that I would like it remade the correct way.He REFUSED to make what I ordered so that I didn't have cold food.And laughed about it as he told the employees working. No more fast food for me.This place definitely needs new management and new employees
Atmosphere: 1
Food: 1
Service: 1
Margie
I came with a Friend. Got two Mcdouble value meals. 1 with extra pickles and onions. No extra onions. Asked then received a cup of chopped onions. Asked to remake warm. Was told no We will not remake. Management was not accommodating.
Atmosphere: 3
Food: 2
Service: 2
Luis Romero
These workers dont know what theyre really doing, took a while to take my order than gave me the wrong stuff and told me thats what I paid for and I need to make a return and then order again. Dumb people I swear
The manager is rude the food sucks it’s never warm can never pay cash inside and god forbid if you sit in there and visit the manager will throw you out
Atmosphere: 1
Food: 1
Service: 1
There was a very rude girl with tattoos and piercings there I ordered my food and she proceeded to complain and then hand me the wrong food and when I tried to tell them it was the wrong food I was told to go kick rocks
Atmosphere: 1
Food: 1
Service: 1
Always something wrong. Just went to go through the drive thru after ordering online to be told sorry were closed this place is a joke. Go to wendys in interlochen instead
Service: 1
The employees genuinely look like they don’t know what they’re doing. Terrible food, waste time. Also, someone tell me why there’s a bald guy running around yelling at people. Is he a manager or something??? Health inspectors need to close this place down ASAP.
Atmosphere: 1
Food: 1
Service: 2
I’ve gone to this McDonald’s for years, and I can say without a doubt that the quality of everything has declined in the last couple years. I don’t know if they have new workers or a new owner or something, but they need to get their act together. What has fast food come to?
Atmosphere: 1
Food: 1
Service: 1
I don’t know how to report health code violations, but it’s like they never clean their restaurant. The floors look disgusting in the back and I’ve seen them directly touch the food. I always see the kids messing around in the back, too. Management must be a joke. A&W puts this joke of a restaurant to shame.
Atmosphere: 1
Food: 1
Service: 1
They were understaffed and it showed. Forgot my nuggets and were not to happy about making my Holliday pies after paying for them with no refund.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Mcnuggets, Big Mac with French Fries, Hot Caramel Sundae, Mcdouble, World Famous Fries, Sausage Mcgriddles
Closed a hour early almost every night I come to get food for my girlfriend whose worked a 9 hour shift due to short staffing and won’t
Atmosphere: 1
Food: 1
Service: 1
Staff was rude, lobby was closed with no explanation and they didn’t have or mobile app order even tho we got a notification it was ready for pickup. Save yourself the disappointment and drive to wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Do NOT go here
I thought the service was declining due to lack of Employee(s) and perhaps the forced use of technology to order instead of people at a counter….
But no! Tonight was too much! My young adult daughter took a single mom, her sister and two babies to McDonalds. The person was verbally aggressive, rude and obnoxious. They were in the drive through for more than 45 min and completely mistreated. I called to correct the issue and inquire for a manager’s help… apparently that person has left for the evening and it is well known this manager acts this way and is in charge of everyone… so there’s no changing it. They can’t keep up with orders and distantly are thinking of closing early.
What happened to fast food McDonald’s???
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Very slow service. Sat at the drive thru window for 5 minutes before someone said anything.
Atmosphere: 1
Food: 1
Service: 1
Horrible service slow been waiting 15 min ant nothing fast about it please don't waste your energy just head ace to go here
If I could give 0 stars I would.Should have known things wouldn't change here. A couple of months ago ,I tried paying at the kiosk.It took my card and charged it,but I didn't get the receipt.When I asked the manager for a receipt,I was told he couldn't print one and that it didn't charge my card.
So I ordered at the register.
And within 10 minutes I showed him my statement showing I was charged twice.Manager said not my problem, dispute it with your card.
So I unfortunately decided to give it a try once more.
I ordered extra onion and pickles on my burger, unfortunately I didn't get any onion on my burger.
Friend to it back up and was given a cold side cup of onions.
So I took it back up and asked them to remake my burger because I didn't want cold onion on my burger.The manager said he will not remake the untouched burger,but will put it in the microwave to reheat it.I said that wasn't right,that I would like it remade the correct way.He REFUSED to make what I ordered so that I didn't have cold food.And laughed about it as he told the employees working.
No more fast food for me.This place definitely needs new management and new employees
Atmosphere: 1
Food: 1
Service: 1
I came with a Friend. Got two Mcdouble value meals.
1 with extra pickles and onions.
No extra onions.
Asked then received a cup of chopped onions.
Asked to remake warm.
Was told no We will not remake.
Management was not accommodating.
Atmosphere: 3
Food: 2
Service: 2
These workers dont know what theyre really doing, took a while to take my order than gave me the wrong stuff and told me thats what I paid for and I need to make a return and then order again. Dumb people I swear
Atmosphere: 1
Food: 1
Service: 1
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