I brought my family and to have brunch. My server Jacob was amazing. You're going places keep it up. However my food was very poorly made. My family and I got food poisoning. All six of us. A few hours after eating their food we had extreme bowel movements not to be disgusting. This is the first time this has happened at this restaurant with my experience. Me and my family frequently eat at this restaurant I don't know what the problem was this time. I did contact the store manager and ask about a refund. Still have not received that.
Samuel Ramirez
I recommend this place for its excellent service, friendliness, hearty food, and great variety, all at a great price. Congratulations!
I'm Mexican and I'm very grateful for your kindness.
Zach Whitinger
Horrible service. Worst service I have ever had. Group of 4 waited an hour.to get our food as we watched others get their food and leave before our order was taken and they came in after we were seated. Even a group of 8 came in after we got seated and they ordered ate and left while we sat there waiting. Our waitress blamed everyone but herself as I watched her go to tables that were sat after us and take there order while we waited. We had to beg for coffee refills from other waitresses because our waitress was MIA. Then when we asked to see the manager that's still took 10 minutes to see the manager. Only then when we threatened to leave they decided to bring our food. Won't be back that's for sure. For a major chain that is the worse service ever.
Michael Vosburg
30+ min wait for drinks 1 hour 45 min wait for food To many ppl in training at one time
Suz Sparks
The girl at the front (hostess?) didn't seem to know how to smile and be friendly when we walked in. Later she seemed more curteous. But though our waitress was very pretty for an elderly woman, she wasn't very concerned with details or timeliness. We waited a long time to even place our drink orders. No biggie, the waitress was confused about our table being her responsibility. But then she was confused again about our order details. My sister had to ask if she could have banana bread with her salad since the waitress only gave her 2 options, a biscuit or toast. My oatmeal was supposed to come with dried cranberries or pecans, but she didn't ask me. When we tried to flag her down she hightail it in the opposite direction. Eventually I got her to come over so I could ask her to give me pecans not cranberries. She said she always put them both on... but I don't like dried fruit in my oatmeal. When finally delivered to our table, my oatmeal was lukewarm. I ordered chicken sausage but received pork sausage. Coffee refills happened twice but my water glass was empty (I had no other beverage) and no refill was offered. I sound like a problem customer, right? In fact, the only time I asked for anything was when I told her I wanted the pecans, not the cranberries. I ate the oatmeal and sipped my sisters coffee instead of flagging the waitress down again. We weren't bugging her nonstop, nor being rude, and she really provided poor service with poor follow up. We even gave her a pretty decent tip considering how she took so long to serve us and then kept avoiding us. It was a cash tip, just $1 short of 20%. She should be sad because we usually tip 25% for good service and sometimes throw in an extra $5 on top of that when the server is awesome!
Doris Hoffman
Good food,great service. Good prices
Atmosphere: 5
Food: 5
Service: 5
Michagander
35 minutes for a blt?
Jessy McCarthy
Good food, meh service.
Atmosphere: 4
Food: 5
Service: 3
The Captain
Open 8am
Atmosphere: 5
Food: 5
Service: 5
Stephanie Cornwell
Loved the atmosphere. Service was slow and the food was cold and definitely not fresh. Both of our meals, unfortunately. We waited and waited for our coffee and never got condiments our waitress promised twice. Maybe it was an off day for this location?!
First off our waitress was pleasant but not good at her job. She asked if we needed more coffee and then didn’t bring it until we flagged her down We asked for a box. She forgot the box.she forgot to bring the salads for those who ordered the 2 for $22 meal until the entree came. Forgot about the dessert until she brought the bill. Just an FYI. Not very busy. I ordered a wildfire chicken salad. I didn’t get dressing. She brought that and I kept thinking my salad didn’t taste right. THERE WAS NO CHICKEN IN IT! WTH people?? My rolls were hard! I’m not making this crap up. Worst dining experience ever. Won’t be going back!!
Atmosphere: 3
Food: 1
Service: 1
Al Assmann
Excellent food, we had the 8.99 lunch special countryside steak mashed potatoes gravy green beans, love that meat and potatoes
Parking: We had a pickup truck with a trailer lots of room in the back
Recommended dishes: Build Your Own Omelet
Ashley
Service was slow, sat for over an hour for food that came out cold. Server hardly checked in with us and forgot more than one refill.
Atmosphere: 2
Food: 1
Service: 1
Dave Suchecki
Well, wasn't the breakfast I was hoping for... Waited 10+ minutes for drinks. Was asked if we wanted the bacon and cinnamon rolls we ordered off the appetizer menu before our meal, we told the waitress yes please. We never got the candied bacon or cinnamon rolls. When we finally got our meals, my country fried steak had barely any country gravy... When we got our meals we had to ask for refills on our drinks and than did not get them until we were done eating and had to ask for them when we got the bill... sad sad day... didn't seem like the employees were worried about customer service or satisfaction while me and my family visited
I brought my family and to have brunch. My server Jacob was amazing. You're going places keep it up. However my food was very poorly made. My family and I got food poisoning. All six of us. A few hours after eating their food we had extreme bowel movements not to be disgusting. This is the first time this has happened at this restaurant with my experience. Me and my family frequently eat at this restaurant I don't know what the problem was this time. I did contact the store manager and ask about a refund. Still have not received that.
I recommend this place for its excellent service, friendliness, hearty food, and great variety, all at a great price. Congratulations!
I'm Mexican and I'm very grateful for your kindness.
Horrible service. Worst service I have ever had. Group of 4 waited an hour.to get our food as we watched others get their food and leave before our order was taken and they came in after we were seated. Even a group of 8 came in after we got seated and they ordered ate and left while we sat there waiting. Our waitress blamed everyone but herself as I watched her go to tables that were sat after us and take there order while we waited. We had to beg for coffee refills from other waitresses because our waitress was MIA. Then when we asked to see the manager that's still took 10 minutes to see the manager. Only then when we threatened to leave they decided to bring our food. Won't be back that's for sure. For a major chain that is the worse service ever.
30+ min wait for drinks
1 hour 45 min wait for food
To many ppl in training at one time
The girl at the front (hostess?) didn't seem to know how to smile and be friendly when we walked in. Later she seemed more curteous.
But though our waitress was very pretty for an elderly woman, she wasn't very concerned with details or timeliness. We waited a long time to even place our drink orders. No biggie, the waitress was confused about our table being her responsibility.
But then she was confused again about our order details. My sister had to ask if she could have banana bread with her salad since the waitress only gave her 2 options, a biscuit or toast. My oatmeal was supposed to come with dried cranberries or pecans, but she didn't ask me. When we tried to flag her down she hightail it in the opposite direction. Eventually I got her to come over so I could ask her to give me pecans not cranberries. She said she always put them both on... but I don't like dried fruit in my oatmeal.
When finally delivered to our table, my oatmeal was lukewarm.
I ordered chicken sausage but received pork sausage. Coffee refills happened twice but my water glass was empty (I had no other beverage) and no refill was offered. I sound like a problem customer, right? In fact, the only time I asked for anything was when I told her I wanted the pecans, not the cranberries. I ate the oatmeal and sipped my sisters coffee instead of flagging the waitress down again.
We weren't bugging her nonstop, nor being rude, and she really provided poor service with poor follow up.
We even gave her a pretty decent tip considering how she took so long to serve us and then kept avoiding us. It was a cash tip, just $1 short of 20%. She should be sad because we usually tip 25% for good service and sometimes throw in an extra $5 on top of that when the server is awesome!
Good food,great service. Good prices
Atmosphere: 5
Food: 5
Service: 5
35 minutes for a blt?
Good food, meh service.
Atmosphere: 4
Food: 5
Service: 3
Open 8am
Atmosphere: 5
Food: 5
Service: 5
Loved the atmosphere. Service was slow and the food was cold and definitely not fresh. Both of our meals, unfortunately. We waited and waited for our coffee and never got condiments our waitress promised twice. Maybe it was an off day for this location?!
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
Baby's preferred baskets and grave
Atmosphere: 5
Food: 5
Service: 5
First off our waitress was pleasant but not good at her job. She asked if we needed more coffee and then didn’t bring it until we flagged her down We asked for a box. She forgot the box.she forgot to bring the salads for those who ordered the 2 for $22 meal until the entree came. Forgot about the dessert until she brought the bill. Just an FYI. Not very busy. I ordered a wildfire chicken salad. I didn’t get dressing. She brought that and I kept thinking my salad didn’t taste right. THERE WAS NO CHICKEN IN IT! WTH people?? My rolls were hard! I’m not making this crap up. Worst dining experience ever. Won’t be going back!!
Atmosphere: 3
Food: 1
Service: 1
Excellent food, we had the 8.99 lunch special countryside steak mashed potatoes gravy green beans, love that meat and potatoes
Parking: We had a pickup truck with a trailer lots of room in the back
Recommended dishes: Build Your Own Omelet
Service was slow, sat for over an hour for food that came out cold. Server hardly checked in with us and forgot more than one refill.
Atmosphere: 2
Food: 1
Service: 1
Well, wasn't the breakfast I was hoping for... Waited 10+ minutes for drinks. Was asked if we wanted the bacon and cinnamon rolls we ordered off the appetizer menu before our meal, we told the waitress yes please. We never got the candied bacon or cinnamon rolls. When we finally got our meals, my country fried steak had barely any country gravy... When we got our meals we had to ask for refills on our drinks and than did not get them until we were done eating and had to ask for them when we got the bill... sad sad day... didn't seem like the employees were worried about customer service or satisfaction while me and my family visited
Atmosphere: 2
Food: 2
Service: 2
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