Buffalo Wild Wings
1264 Perry Ave, Big Rapids
(231) 796-9464
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The food is decent and fits the bill, but I have yet to EVER get a delivery from this shop that has all of the items I ordered. Today we were missing potato wedges with an up charge for cheese.
In person service is just fine, but your mileage may vary with the quality of any delivery order, no matter how simple.
Sports bar great for takeout
Bella is fantastic. She was so kind and made it such a welcoming experience!
Had a great time here of course all b dubs have amazing ambience’s with tons of TVs and amazing decorations. With this specific location there were tons of really cool Ferris state and local sports decorations alongside some other cool ones. The food was prepared to perfection and the service was efficient and quick. Plenty of parking
Me and my wifes wings were hard as rocks and cold? Not sure how the did that. Very minimal sauce, but service was good
Always great food
The barista and managers are excellent and work very hard to ensure great service. When some one doesn't have a answer they are great at finding some one that does and doing it quickly. Biggest plus is that I never had to ask for a refill and never interrupted in the middle of eating they were very attentive and do a amazing job. I been to many B-Dubs locations across Michigan and this one is by far the best in my opinion.
Ordered an almost $70.00 family meal for my kids for carry out. Upon coming in the woman did not want to explain to me what was in the bag when I asked. Then we tried to eat the food which seemed cold and like it was hours old. To the point the sauce was almost all absorbed into the mushy chicken. Fried chicken is not supposed to be mushy. Nothing tasted right at all. I really think I got wings that were hours old. And old sauce. The fries were burnt and hard. Onion rings were the only thing that was good. But 5 onion rings for 6 dollars is a lot. I did not receive the correct sauces or portions that I ordered online. Just disappointed in the amount of money I spent and the trash I received. Not all locations are like this, but this one can not cook right.
I pretty much exclusively get takeout and almost always the exact same thing and there is little consistency from order to order. Sometimes the boneless wings will be caked with the dry rub, sometimes barely a sprinkle on them.
Then there's the ranch, they only fill most of the little cups up like halfway so it's almost never enough. Like the 10 cents they're saving on ranch is their margin.
Pickup orders are often not done on time either. I walked in a few minutes before when the app said my order would be ready and waiting eight minutes before anyone even addressed the line at the door. My food then came out 12 minutes after the app said it would be done.
Admittedly I've only been given an issue once when asking for a couple of extra ranches but if I was trying to pick up lunch and only had half an hour like my previous place of work gave us 12 minutes would be an issue.
These issues are not specific to this location either, they seem to be pretty universal at BWW. The food is fantastic though.
Went here for lunch and ordered a bunch of different things. It was all good and cooked perfectly. They could have put more sauce on the wings but all in all I would go back. Thanks for the good lunch.
Restaurantji Recommends
My friend and.I partake here every Wednesday. We split the samoler.platter and are stuffed. Our waitress was a dead woman walking.
Atmosphere: 5
Food: 5
Service: 1
Couldn't even get service. Watched 4 tables that were sat after me get served while I just sat there
I never been so upset with any type of service. I ordered no pickles on my chicken sandwich mind you I was so mad. I took the pickles off and threw them in the trashcan. That’s why there’s a picture of them in the trashcan. They were on my chicken sandwich Clearly stated no pickles on my sandwich only lettuce. Then for my fiancé’s burger, I said no lettuce, ketchup, pickles, add mayo. Guess what they put on his lettuce and mayo there’s no pickles there’s no ketchup there’s nothing. Yes, I scooped off the lettuce for him because if he eats the lettuce, he gets sick just like when I bite into a pickle I get really sick and I start shaking for some reason but I believe it’s due to my autism. That’s why pickles give me more of an ick. anyway, same with fries there is no cheese on our fries whatsoever and they are very soggy. This has to be the most disgusting display of food I ever seen. now I never once complained about an order that o had delivered. But Am I going to eat my chicken sandwich or course because other people cannot have food or do not have food. But it’s the principle of the matter that people order certain things the way they order them cause it could be due to allergies or like me sensitivity issues with autism.
So Buffalo wild wings today you pissed me off. you also forgot my drink which I was OK with because we make mistakes but you knowing you messed up my whole order after checking Everything really pisses me off.
and you guys are the only people I’ve ordered from to deliver food to me that messed up my order and no I do not have a car only my fiancé has a car and he’s at work so yes that’s why I had my food delivered to me. Congratulations on that.
Food: 1
Service: 2
My burger was so burnt it crunched.
Food: 1
Service: 5
Came around 3pm and Ryan was very eager to help and serve! Great food as well
Atmosphere: 5
Food: 5
Service: 5
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