Ordered the Buffalo chicken cheese steak #44... so fresh and yummy, can't go wrong with Franks. Also ordered a #5 super sub, tried the hot chopped pepper relish for the first time and dang where has THIS been all my Jersey Mike's life. Never ordering without that again. But busy while I was there but service was great. Friendly and efficient. Rosemary parm bread is quite tasty too.
Colleen Pattullo
Very friendly service! Enjoyed our visit.
Patrick Otto
Always delicious!!
Kevin Wilkerson
Greasy sandwich
Jamie Wilhelm
Went in on a Friday night at dinner time and they were out of bread. They stated no more for at least an hour. How, around 6pm on a Friday are you out of bread? Did you not know it was dinner time? No way were you that busy. We were given the last two mini breads, and they weren't fresh. While we ate the employees continued to inform patrons there was no bread, and it would be an hour. So thirty minutes later, still an hour for more bread. The manager on duty seriously misjudged and as a result they served scraps and turn away at least a dozen customers that I saw. What a disappointment. To bad, I usually love it here.
Derek Richardson
Great staff!
Adam Kutchman
I am constantly disappointed to find out that they are open until 10 but won't take a Doordash order after 9pm.
... and then there's the constant robo-questions and tip-generating small talk.
We get it. You'll accept tips. I would tip you to leave me alone if that was an option...which is why I get Doordash all the time.
Tessa Wells
Of the two Jersey Mike’s locations I frequent, Big Rapids is the superior store and sandwich every single time. 🙌🏻
Emily McKinstry
Absolutely terrible service they allow people to cut in line and don’t validate the person standing. I will definitely not be going back and will definitely highly recommend not to go in. I don’t understand how an establishment would operate like this. I work the retail industry my customers matter who in and when they come in. No one is that entitled to be able to skip a line. Absolutely garbage behavior. I wish negative stars were a thing.
Claire Nowicki
They asked what I wanted and I told them a #8 with everything on it not mikes way. I didn’t watch them make it because I ordered a club sub… I should get a club sub. They gave me a sub with minimum meat and nothing else on it. Disappointed and not coming back
Typical college town. Making food for buddy's that ordered food way after myself a 3 kids.
Meggan Schlaud
Great Jersey Mikes location! Went in for a large order and the 3 guys working were so helpful and quick, while being very friendly and upbeat. This location was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Chad Buddy
Usually other jersey mikes are good but this one was extremely skimpy barely had anything on me and my wife's sandwiches.
Shanon Reil
The team of 3 worked so well together. All of them seemed so happy, very friendly. Destiny had a line of people and didn't even hesitate to welcome us with a big smile as soon as we walked in the door Great customer service here they were very busy and still interacted with all the customers. I couldn't get a good picture of the team because they were all over the place but never once seen them get into each other's way! Service was amazingly quick for the lunch rush. The food was excellent ?! D
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak and Cheese
Shelby LaLonde Fulkerson
Horrible service here by Hailey she argued with us after giving us the wrong sub and continued to say we don't control what's on our online menu but they will not serve you the Philly steak and chicken in the same sub, it's on your menu and continued to argue that we are wrong... this is my first time eating here and I will never come back... horrible service and ok food thanks for actually caring about the customer Hailey hope you lose your job cause your not very good at it
Ordered the Buffalo chicken cheese steak #44... so fresh and yummy, can't go wrong with Franks. Also ordered a #5 super sub, tried the hot chopped pepper relish for the first time and dang where has THIS been all my Jersey Mike's life. Never ordering without that again. But busy while I was there but service was great. Friendly and efficient. Rosemary parm bread is quite tasty too.
Very friendly service! Enjoyed our visit.
Always delicious!!
Greasy sandwich
Went in on a Friday night at dinner time and they were out of bread. They stated no more for at least an hour. How, around 6pm on a Friday are you out of bread? Did you not know it was dinner time? No way were you that busy. We were given the last two mini breads, and they weren't fresh.
While we ate the employees continued to inform patrons there was no bread, and it would be an hour. So thirty minutes later, still an hour for more bread.
The manager on duty seriously misjudged and as a result they served scraps and turn away at least a dozen customers that I saw. What a disappointment. To bad, I usually love it here.
Great staff!
I am constantly disappointed to find out that they are open until 10 but won't take a Doordash order after 9pm. ... and then there's the constant robo-questions and tip-generating small talk. We get it. You'll accept tips. I would tip you to leave me alone if that was an option...which is why I get Doordash all the time.
Of the two Jersey Mike’s locations I frequent, Big Rapids is the superior store and sandwich every single time. 🙌🏻
Absolutely terrible service they allow people to cut in line and don’t validate the person standing. I will definitely not be going back and will definitely highly recommend not to go in. I don’t understand how an establishment would operate like this. I work the retail industry my customers matter who in and when they come in. No one is that entitled to be able to skip a line. Absolutely garbage behavior. I wish negative stars were a thing.
They asked what I wanted and I told them a #8 with everything on it not mikes way. I didn’t watch them make it because I ordered a club sub… I should get a club sub. They gave me a sub with minimum meat and nothing else on it. Disappointed and not coming back
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
Typical college town. Making food for buddy's that ordered food way after myself a 3 kids.
Great Jersey Mikes location! Went in for a large order and the 3 guys working were so helpful and quick, while being very friendly and upbeat. This location was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Usually other jersey mikes are good but this one was extremely skimpy barely had anything on me and my wife's sandwiches.
The team of 3 worked so well together. All of them seemed so happy, very friendly. Destiny had a line of people and didn't even hesitate to welcome us with a big smile as soon as we walked in the door Great customer service here they were very busy and still interacted with all the customers. I couldn't get a good picture of the team because they were all over the place but never once seen them get into each other's way! Service was amazingly quick for the lunch rush. The food was excellent ?! D
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak and Cheese
Horrible service here by Hailey she argued with us after giving us the wrong sub and continued to say we don't control what's on our online menu but they will not serve you the Philly steak and chicken in the same sub, it's on your menu and continued to argue that we are wrong... this is my first time eating here and I will never come back... horrible service and ok food thanks for actually caring about the customer Hailey hope you lose your job cause your not very good at it
Atmosphere: 1
Food: 3
Service: 1
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