Jersey Mike's Subs
15190 Isabella Dr, Big Rapids
(231) 598-7165
Recent Reviews
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I am constantly disappointed to find out that they are open until 10 but won't take a Doordash order after 9pm. ... and then there's the constant robo-questions and tip-generating small talk. We get it. You'll accept tips. I would tip you to leave me alone if that was an option...which is why I get Doordash all the time.
They asked what I wanted and I told them a #8 with everything on it not mikes way. I didn’t watch them make it because I ordered a club sub… I should get a club sub. They gave me a sub with minimum meat and nothing else on it. Disappointed and not coming back
Atmosphere: 4
Food: 1
Service: 2
Typical college town. Making food for buddy's that ordered food way after myself a 3 kids.
Great Jersey Mikes location! Went in for a large order and the 3 guys working were so helpful and quick, while being very friendly and upbeat. This location was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Usually other jersey mikes are good but this one was extremely skimpy barely had anything on me and my wife's sandwiches.
The team of 3 worked so well together. All of them seemed so happy, very friendly. Destiny had a line of people and didn't even hesitate to welcome us with a big smile as soon as we walked in the door Great customer service here they were very busy and still interacted with all the customers. I couldn't get a good picture of the team because they were all over the place but never once seen them get into each other's way! Service was amazingly quick for the lunch rush. The food was excellent ?! D
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak and Cheese
Horrible service here by Hailey she argued with us after giving us the wrong sub and continued to say we don't control what's on our online menu but they will not serve you the Philly steak and chicken in the same sub, it's on your menu and continued to argue that we are wrong... this is my first time eating here and I will never come back... horrible service and ok food thanks for actually caring about the customer Hailey hope you lose your job cause your not very good at it
Atmosphere: 1
Food: 3
Service: 1
The place was clean and the food was decent (would agree with others that it was pretty soggy) The employee was nice but she skipped the best part of my order... The toppings... Which was very disappointing. She was very focused on telling everyone it was her day off. I did feel bad that she was working on her day off but would have been a lot happier had she got my order correct. Next time I would just go to Jimmy Johns but I would highly suggest watching how they are making your sandwich. I spent a good amount of money and it was pretty disappointing.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Sandwich
We were greeted by two employees as we walked in. The food was fast and delicious. Cannot say enough about the employees making our sandwiches… she was kind and friendly :)
Atmosphere: 5
Food: 5
Service: 5
1st time here and the staff was absolutely amazing and the subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
I stopped in there on my way downstate. I had no clue what I wanted and the young lady behind the counter was amazing to me. She explained the sizes and if I wanted it the jersey mikes way which sounded amazing they grill it meat down so I ordered #13 and I loved it. It was kinda messy to drive and eat but I managed just fine and I most certainly will be back next time!!?
Atmosphere: 5
Food: 5
Service: 5
#14 veggie and lots of pickles!
Drake is one of the best employees here at this location. He’s always has a great attitude and his energy is infectious. I’ll be back just because of drake???.. The sandwich was good too?
Atmosphere: 5
Food: 5
Service: 5
I am so impressed with everything about your service,..the subs are truly a sub and fresh.ty for coming to our town.
Atmosphere: 5
Food: 5
Service: 5
Came in for my birthday today and my app wasn’t working for the rewards, they still gave me a free sub anyway!!The workers were so nice and made my experience so amazing! They also all told me happy birthday which was very sweet! 100% recommend!
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