KFC

310 Perry Ave, Big Rapids
(231) 796-2265

Recent Reviews

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Sarah Grace

I'm willing to wait 20 minutes in line for a previously placed mobile order. I get it stuff happens. But when I wait 20 minutes for ONE chicken tenders meal you should at least make sure the order is fulfilled correctly before handing it to me. Received none of the sauces I ordered and no butter or honey for the biscuit. As a customer - with that long of a wait I shouldn't HAVE to check my bag to make sure my order is correct. I should have known when I seen the customer in front of me have to park and get out of his car to go get his order corrected after they already had him park by the side door to receive his food.

Atmosphere: 1

Food: 3

Service: 1

Maricel Baker

Order many times drive thru no forks or spoon.
Its very annoying

Service: 2

daniel w

If you like getting food poisoning this kfc might be for you. Ordered one chicken sandwich , and I got sick.

Damien Gaines

They ran out of chicken so I can't even get anything and when you do you get undercooked food this place need new management

Atmosphere: 1

Food: 1

Service: 1

Michael Zalewski

Approx. 1 pm , Sat. Dec. 27 —- Lady at front was unfriendly, but it got worse. The chicken tenders and classic crispy chicken sandwich were soggy and appeared undercooked…we didn’t know until we were back on US 131 north.

Usual stops there have been far better.

If you’re people don’t care for customers, find new people. It’s a college town, pool should be deep.

Atmosphere: 2

Food: 2

Service: 2

J Smith

Waited in drive thru for 15-20 minutes after paying to receive food. Got the wrong order first, then waited some more. Have never had this issue before.

Food: 3

Service: 3

Lola S

the slowest service around, worse then taco bell’s line with 50 cars

Rebecca Romine

Food delicious as always. Kind fast service.

Atmosphere: 5

Food: 5

Service: 5

Bruce Renne

It's a great place to eat as long as you don't mind listening to the staff use profanity around your children next time we will just use the drive through so are kids don't have to listen to that

Atmosphere: 1

Food: 5

Service: 5

Jeremy T

Great food and service! Love Long John's fish here!

Atmosphere: 5

Food: 5

Service: 5

Kory

Inside of the building is gross.
Food was quick and ok for the price I paid. I wouldn’t go back but it was good for passing through town.

Atmosphere: 3

Food: 4

Service: 3

Miguel Lomo

Good stuff

Atmosphere: 5

Food: 5

Service: 5

Autum

The food was okay, I went with my boyfriend. We waited for 20 minutes for our food that we pre-ordered (supposed to be a 10 minute wait, the car ride took up that 10 minutes wait so it should've been ready when we got there). When we arrived we spend 5 minutes at the counter with no service and all we could hear was the manager yelling at her employees and talking down to them (for example she talked about how she's worked at better places and she said food got out because everyone knew what they were doing, but then proceeded to tell her workers... College students... That they had no idea what they were doing). The guy that greeted us at the front counter was very sweet though and he had an amazing attitude which overall made standing there listening to the manager lecture her employees less awkward. We ate our food there and throughout the span of the 45 minutes we were there the manager continued to yell at and talk down to her employees.

Atmosphere: 1

Food: 2

Service: 3

Randy Ostrander

Chicken was small and overcooked. Service was good. Jon was friendly and fast.

Atmosphere: 4

Food: 3

Service: 5

Becka Gray

Nita was full of smiles and good vibes! I've never been to a kfc with such an upbeat awesome person before. It was a refreshing change and I hope to see more!

Atmosphere: 5

Food: 5

Service: 5

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