Subway

603 S State St, Big Rapids
(231) 580-8116

Recent Reviews

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Curtis Newman

Closed at 1pm because they ran out of bread. Last time I checked, they bake their own.
Workers are carefree and rude

Tyler Boerma

Since the new owners took over this place is garbage. They mess up the order every time and then when u want it fixed they try to tell you it was your fault you ordered something wrong. Luckily I use the mobile app to place the order an can show them they were wrong but they are still incredibly rude the whole time. I would advise everyone to just go to the subway in Walmart

Cory Jensen

What one earth happened to this subway? I'm not one to write bad reviews and give some leeway to people cause I have worked in customer service my entire life. I get the same sub every time. Turkey with roast beef on a foot long.
Tell me how the subway 2 miles away is half the price I spent? 17 dollars for a mediocre sub?! I can go to potbellys for a better sub for 12 dollars.
Never, ever again.

Prasanna Maharjan

Ordered a takeout for a cheesesteaks sandwich. There was little to no meat basically just the bread. Embarrassing, I have seen this happen a multiple time. Scamming customers with the amount of food they give you. Don’t open if you are not even willing to give what customers have paid for. Disgusting behavior

Greg Lutz

They choose and pick what you can get they don’t follow the menu for subway especially kids meals

Robin Hinkle

They no longer take subway coupons, they only toast your sub for like 10 seconds and they put very little veggies on your sub. You definitely don't get what you pay for.

Michelle

Not very busy at all but not trying to upsell or make an exception for the lack of fountain soda available.

Toby Santos

Ordered a club and the cheese slice was thicker than all the meat combined. It was basically just bread with toppings minus the meat. If I could rate this a 0 I would....

Savannah Bush

As you can see on the receipt I asked for extra lettuce and chipotle sauce (among other things) and got only a pinch of lettuce at most and barely any sauce. I was lucky I had my own lettuce at home to add to the sandwich, can’t say the same for the Baja chipotle though. This has been a reoccurring issue and for the first time I finally called the store because this is getting ridiculous. After calling they told me “my employee said they put the extra lettuce and everything on”. After pressing my case at least 4 times they finally gave me my money back. I will not be ordering from here again to get jipped out of toppings I am paying for.

Derrick Jaques

I dont recommend eating at this subway. Pay for extra meat and its not on the sandwich and also missing condiments. The service sucks and No one can speak English.

renee griffin

Worst sandwiches ever. I paid for extra chicken didn't get. My sandwiches had hardly no lettuce or tomatoes and no one there speaks English they just point to your order and didn't put napkins in the bag. I will never eat there again what a disappointment.

Eva Watkins

Good food, service, and management!!!!

Charlie

Clean store and nice staff waiting on you

Nick Grant

I used to come here often for lunch and recently the food has been so poor I would not recommend going. Spent $17 dollars on a double meat sub and they put a single layer of meat on. More bread than meat by a long shot. Terrible food.

Anna Kibler

Everytime I come in there is someone working that barley if at all speaks English. Prices have gone up and service has gone down.

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