Dunkin'
8830 Main St, Birch Run
(989) 624-4563
Recent Reviews
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I will never go back to this dunkin ever again, who ever they had on at 11:30 am 1/5 was so rude huffing & puffing when I asked for snickers flavored coffees. I tried to be nice & tell her I understood she was probably the only one on & the line was long but still she was rude, so after waiting 15 minutes in line for orders she wasn’t even taking because only 2 cars were at the window, I left with nothing.
Service: 1
The young man was extremely helpful and explaining the menu to me made me a coffee drink that was amazing good job finding your employees it's a hidden gem
Atmosphere: 5
Food: 5
Service: 5
We come in for donuts time to time we’re locals the last 6 months the doughnuts are half covered and skimpy on toppings if we’re going to pay a premium for doughnuts can they at least be frosted when that’s what we order we get a half dozen and most of this box is all barely covered in frosting it’s not the first the second the third or the fourth time this happens I guess we’re the suckers that keep going back and try and support local business but you guys have to do better please so I don’t have to shop elsewhere
Atmosphere: 5
Food: 1
Service: 5
The worst place to stop for a coffee. Whomever is the district or regional, should reach out to me. Slower than a visit to the doctor. Pathetic and I do not want this in my hometown. Drive thru has 4 cars 15 minutes for a coffee, unreal
Atmosphere: 1
Food: 4
Service: 2
Friendly!!! Good hot chai latte
Atmosphere: 5
Food: 5
Service: 5
Service is always very good and so is the coffee! However, this bagel is disappointing.
Atmosphere: 4
Food: 2
Service: 5
We came into this Dunkin today and had an unfortunate visit. This is our first time at this Dunkin and we ordered a latte and a cold brew. It was very busy in there, and as a restaurant manager I get it. It took 5-7 mins for the latte to come out, which is fine. As the other drink, we assumed that they had forgot about it as we were watching everyone else in line behind us get their orders first. We had told them twice that we were waiting on the drink. The first time they told me it would be out shortly, the second time they said someone took the drink. We were waiting at the pickup counter for our drinks and there was not a drink placed, so I assumed they never made it or handed it out to someone at the window. I’d like to mention that while we were waiting, the workers were laughing, and were throwing bags of hot food down the expo station to the drive thru window. Overall it was a very dissapointing and unprofessional experience.
Atmosphere: 2
Food: 1
Service: 2
Great bagels
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel with Cream Cheese
Old donuts. Didn't have the drink posted on menu. Kids were "meh" acting. No greetings or suggestions
Atmosphere: 4
Food: 1
Service: 1
Need to adhere more to we Canadians!😋😁
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Drive thru
Food: 5
Service: 5
Used to come to this location very frequently. But service has definitely lost its happiness and excitement
Atmosphere: 2
Food: 4
Service: 2
This is a Dunkin Donuts attached to the BP gas station. They serve hot and cold espresso drinks and other things (like donuts). The staff is always friendly, They always seem busy, and they make a decent cappuccino. I'm definitely glad they're there. The place is kept clean, and I've seen people sitting and eating or socializing at the small eating area provided.
Atmosphere: 5
Food: 5
Service: 5
soooo why are we out of the Halloween buckets after one day? Why is that acceptable? Is dunkin a small business now or something like just order more…so annoying and the lady taking my order was so mean about it too like I should’ve known that they were out already. Worst location
Atmosphere: 2
Food: 2
Service: 2
I like their product, yet this particular store seems to be understaffed or unsure of what they are doing. They didn't seem to be particularly busy. Wait time seemed to be longer than others that I have visited.
Atmosphere: 4
Food: 4
Service: 4
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