Chicken Shack Bloomfield Hills

For the second time ordering my food online my food was cold and tasted like it was old chicken and potatoes. I thought it was a fluke the first time it happened so I ordered again today and got the same result so I won’t be back.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Wing Dings, Cole Slaw

Savannah is a great worker!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bites

One of the best locations by far.

Atmosphere: 5

Food: 5

Service: 5

It was all very good, the food, the service, and the atmosphere. What you want to know is this: the food was all fried and there wasn't anything special about it and it's not cheap. It was good, I'd probably eat it again, but if I don't, I won't feel like I missed anything.

Atmosphere: 4

Food: 4

Service: 4

Quick pick up on a bigger order, very happy delish potatoes

This is the nicest place. Food was awesome, spotless & clean. The cook & helpers were so kind, & btw great music playing! Definitely worth the drive!

Atmosphere: 5

Food: 5

Service: 5

Food is always excellent. Staff seemed very bored and not engaged in the least. Get some better staff or at least get them to smile!

Atmosphere: 4

Food: 5

Service: 2

First time ordering at this location was excellent experience. We ordered (2) 4 piece chicken meals, both with potatoes. Chicken was moist and excellent tasting.Although must say each piece was on very small side when compared to other competitors fried chicken. Potatoes tasted amazing, but didn't care for all the oil sitting in the bottom of the container. But they were both warm and moist. Even the rolls were soft!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Super Combo

Was disappointed that I could not choose my chicken pieces. I ordered a 4 piece dark meal and wanted 4 legs. Was told I could only get 2 thighs and 2 legs. Now I go elsewhere. However, my last meal of chicken and broasted potatoes tasted great there.

Atmosphere: 3

Food: 5

Service: 4

This is a nice location but their cooks suck. 3 times in a row I ordered ribs and asked for light sauce, they keep giving me extra sauce. Today, I even said, “light sauce but like, actually light sauce, please. Last time you guys gave me extra.” What did they do? Gave me extra freaking sauce. I worked at a Chicken Shack for years, I know what light sauce should be.

I almost asked for a refund but I needed to eat something before getting back to work and didn’t have time to go anywhere else.

Another day, I ordered tenders and they tasted spoiled. They were also just plain white, not golden or anything like they should be… I threw it out because I was worried I would get food poisoning.

Waste of money.

Atmosphere: 5

Food: 1

Service: 3

We haven’t been here in over a year as the chicken was tough. We thought we would give it another try- potatoes great - Cole slaw-
Great
Chicken- like rubber.
We are done
It was order number 147576 on Aug 3 2024 at 4.55 pm In case the owners are interested

Food: 2

Best one yet!

Atmosphere: 5

Food: 5

Service: 5

BEWARE My daughter ordered here for her June 22 2024 wedding. Two hours into the reception we ran out of the chicken. I was convinced they shorted the order and called them. The assistant Nik, agreed he only made 50% of the chicken, 100 pieces, not 200. How can this happen???? My daughter even called two days prior and reviewed the order with them. Do you have any idea how we felt not having any chicken left? Inexcusable!!!!! Don't take the chance with them. It could happen to you.

Atmosphere: 2

Food: 2

Service: 1

Everything was excellent

Atmosphere: 5

Food: 5

Service: 5

I love chicken shack always got the chicken sandwich well don’t know who decided to change the chicken sandwich to a nasty chicken patty but it’s horrible bad move on chicken shack