Subway
22 E Glass Rd, Ortonville
(248) 627-5492
Recent Reviews
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shoutout to Angie! always hope to see her when i go!
Atmosphere: 5
Food: 5
Service: 5
I try to support local businesses whenever I can, but I’ve been really disappointed with the Subway near me. Their posted hours online don’t match reality—they often open late, close early, and never answer the phone. On top of that, the staff always seem overwhelmed or unhappy, which makes for an unpleasant experience.
The owners have to hire more help 1 person working the counter and drive through is absolutely ridiculous I just waited 20 minutes for a sub I will never be back and I recommend no one else go either
Short staffed, short tempered & unprofessional
Understaffed, but absolutely delivered with good food and friendly staff! Shoutout to Angie, super great!
Pop tastes like they’re using well water in the machines. vegetables tasted off as well past few times. sure takes them a long time to make some sandwiches as well
I used to come to the subway 2 to 3 days a week for lunch. But oh my gosh has it gone downhill. Only one person ever works here for both the drive-through and in the store combine. You can be next in line and still wait 20 minutes to get served. After months of not coming, I decided to give it another try. Same old thing, and same result.
Nicest Subway around. Beats the grungy ones in gas stations. Clean, nice building.
The owner and everyone wonders why this restaurant doesn’t get such good business the rumors back in high school not even rumors truth the videos I’ve seen of cockroaches in this restaurant the people that work here I’ve I’ve been sitting for 20 minutes trying to get a sub as you guys open at 9 AM No there’s a car there. Nobody wants to answer extremely unhappy at the moment Hungry and unsatisfied.
Angie was fast & friendly
Thank you.
Restaurantji Recommends
Ordered a foot long and they would only put 6 black olive slices per 6 inch! It’s. $13 sandwich. Very very skimpy on the meat and veggies. Sandwich was skinner than Jimmy John’s….. service was also slow but it wasn’t the employees fault. 1 worker for a store with a drive through is poor management’s fault. She was insanely busy doing her best but too many customers to keep up.
Atmosphere: 2
Food: 1
Service: 1
Awful service and the website says they close at 10, but I got here right before 9 and it was closed.
Atmosphere: 1
Food: 1
Service: 1
Man just about everything about this place sucks. Was about $70 for 4 people to eat there.....what?! We are talking about SUBWAY. My fault I didn't even realize the prices and how ridiculous they have become. They had one guy working and was doing his best to handle it. Not his fault....shame on management for leaving him out to dry all alone. The chicken was all mashed and disgusting, like it was out of a can. Time to consider closing the doors on this dumpster. Only thing I'd recommend from this place is the water.
Atmosphere: 2
Food: 1
Service: 3
Worst experience ever. Burned the entire sub, wrote corporate, never heard back (2yrs later) Ortonville, MI location needs to be closed.
Atmosphere: 1
Food: 1
Service: 1
It wasn't until after I took the time to stop at this location did I read other reviews. This place is really a joke! Hopefully the manager of this location sees this review. I was there on Monday November 20th at 1:15 p.m. there was a man working there, apparently alone. There were two people ahead of me and I stood there for over 10 minutes waiting for those two orders to complete each of the orders was one sandwich. Once he finished I figured it was finally my turn. No, because he started with the drive-thru. There was no one in the Drive-Thru when I pulled up so the drive-thru customers were now being served before I was. The gentleman was now working on the 3rd order while I was there. Not once did he change his gloves. He took cash from customers, played on the register, and even wiped his nose on the back of his filthy glove. Disgusting! I walked out and so did the two people behind me. Never going back! Shame on you Subway.
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