McDonald's
10280 Red Arrow Hwy, Bridgman
(269) 266-7392
Recent Reviews
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Went through the drive thru for a lunch order. I was told to pull up, they were waiting on fries. I watched four food orders get passed through the windows and the vehicle behind me get their order. I asked the guy delivering the last order where my food was. He asked me what I ordered and then said, I don't work drive through? Five minutes later I went inside and they through my order together and handed it to me. No we're sorry we forgot you only you can talk to the manager. My fish sandwich was cold and the corners were like fiber board and my fries I was put on hold for were cold? Avoid this McDonald at all cost. Oh and I am a local that keep this restaurant afloat during the winder months, but not any longer. I join the long list of people avoiding this McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Was eating my steak bagel sandwich there was something extremely hard in my sandwich turns out they had a bone still inside the meat patty
Must have a napkin shortage as they didn’t give us one napkin for my entire family! Ugh 😩 that should just be muscle memory you would think! Food was just meh! Typical McDonalds location!
Atmosphere: 3
Food: 3
Service: 3
Semi parking
Atmosphere: 3
Food: 4
Service: 4
Sally makes this the best McDonald’s around. She is wonderful and makes it feel like home!
Atmosphere: 5
Food: 3
Service: 5
Drive thru was crazy busy. Went in and ordered from a kiosk. Food was delivered promptly and accurately. Had to ask for ice and cleaned my own table.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, French Fries
They charge $1 for tap water now. Avoid this McDonald's. They don't deserve business.
Atmosphere: 1
Food: 1
Service: 3
Extremely disappointed in this location, we have been coming here for a week now i order for multiple people and every single day they mess up my order, to the point where the manager took my order today thinking that would fix things but nope it’s a kitchen problem, instead of slowing down and producing quality product they rush and forget what is supposed to be on them or they forget the extra items you pay for but then get upset when we ask them to correct it, I hope a manager see this and corrects the issue customers would rather wait a few extra mins to have the product they purchased rather then have to spend 10 mins waiting on a remake it’s that simple, quality trumps fast production every time, please have your kitchen staff re take the food quality courses and the how to make courses because it’s a kitchen problem not a counter problem as proved today by your own management. Also after multiple mistakes the proper thing to do is offer a solution to the problem and comp the meal being the 5th time we have ordered and you not producing the correct product.
Atmosphere: 1
Food: 1
Service: 2
Absolutely horrible attitude. I drove away because the young lady working at 10:40pm on 08-01-2025 was so rude through the drive through. I am not paying money to someone so disrespectful. I work in service it isn’t easy, hope she gets a new job because she must be insufferable and you all deserve to not have her negativity.
Atmosphere: 1
Service: 1
I've lived in this area since I was born, and I always tell people this is the best McDonald's in the area. The food is always hot and fresh and the service is always kind and friendly. Currently it is a Monday and, being a large tourist area where many restaurants are closed on monday, and with tourists traveling back home, this location is extremely busy being near an interstate ramp. The staff here is handling the lunch rush in a calm cool, kind and collected manner despite rude entitled customers and complicated orders. My meal was hot and fresh despite the rush. This team, especially the men in glasses working the front counter, are a shining example of how underpaid and underappreciated fast food workers are. Give these people a raise!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
DO NOT STOP if you’re traveling and looking for a good quick bite. Travel on. It isn’t worth your time.
Atmosphere: 1
Food: 3
Service: 2
Everyone looking for a nice place to stop, on their way to Chicago should stop here and say Hi to Sally. She will brighten up your day.
Atmosphere: 5
Food: 5
Service: 5
On Friday, July 25th at 5:00 PM, I placed an order that included fries. Unfortunately, the fries were served cold. When I brought this to the manager’s attention, I was told a fresh batch would be provided. However, what I received was clearly a mix of cold fries with a few fresh ones — not a proper replacement.
This experience was both disappointing and unacceptable. It’s concerning to see such disregard for basic quality and honesty over something as simple as fries. Customers deserve better than being misled.
Atmosphere: 2
Food: 1
Service: 1
Obviously neighborhood meeting place. The wait was long. There were plenty of people working however their roles weren't efficiently routed.
Atmosphere: 3
Food: 5
Service: 2
Junk service, soooo slow, waited half hour for food.
Atmosphere: 1
Food: 1
Service: 1
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