Starbucks

8481 W Grand River Ave, Brighton
(810) 225-2428

Recent Reviews

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Rich Giesige

This Starbucks is in a great area for lots of traffic. So if you are wanting to get in and out that probably isn't going to be always possible. The staff is super friendly and really great even though it seems like their is a lot of turnover. Everything else is up to a Starbucks standards.

Atmosphere: 4

Food: 4

Service: 5

Tom Roepke

Zeus is an excellent barista

Atmosphere: 5

Food: 5

Service: 5

Andrea Trautman

They have Nitro cold brew at this location

Atmosphere: 5

Food: 5

Service: 5

Maria 마리아

Despite us coming in with such a big group and car, the service was good and people were kind.

Atmosphere: 5

Food: 5

Service: 5

Jason Cross

Starbucks is Starbucks. Great coffee and service.

Atmosphere: 4

Food: 5

Service: 4

James P. Gillis

Just about the most disgusting bathroom I have ever been in, and — no soap. If you come across it, keep driving.

Ken Kossak

Great staff!!

Atmosphere: 5

Food: 5

Service: 5

Najah Fawaz

Lobby was closed. Drive thru was too long. Never ordered.

Jeanice Pitts

They always have my drink right and ready when I get there. I always use the app, staff is always friendly

Atmosphere: 5

Food: 5

Service: 5

Greg Duff

When a location is drive-thru only due to Starbucks pissing off employees by union busting, it would be very helpful if the app somehow disabled mobile ordering. Because having to wait in a very long drive thru line for one's mobile order defeats the purpose!

Elizabeth Stanley

Went in cafe cause our vehicle doesn't fit which isn't a problem at all. We were the first ones to order cause nobody was in there, and everyone else's order was done before. The workers have no sense of urgency or things needing to be done in a timely manner. Nothing was kept up to stock and the workers took their time. Slowest starbs I've been to.

Eli Greening

I don’t get why if you order a drink in the cafe, it gets put to the back of list. No one in line, but over 10 minutes to make one drink. All of the drive through, and mobile orders were first. Literally; I am sitting there watching all the mobile orders pile up, while no one is getting them, before mine is made. The in-cafe experience is massively going down hill. It should have the same priority as any other form of ordering.

Service: 1

Tyler Davis

This location is normally great, but the last two visits have been less than. Ordered a dragon fruit or some other refresher with fruit in it and one of my family members got sick from bad fruit.

Today, my partner got the sausage and egg wrap and she got very sick. Please conduct better quality control on your products.

Atmosphere: 3

Food: 1

Service: 3

Katie Suminski

I’ve gone to this starbucks so may times and have never really had a bad experience! I mean i was a barista for 3 years myself so I get it! and i’ve worked in customer service for almost 5 years. So I get it your busy or having a bad day!
But today I had asked to use my stars for my drink as I saved up around 400 and felt like treating myself. I get up to the window and let the person know id like to use my stars. I thought they used them and they gave me the remaining total and so I gave them the gift card with around $7 left on it which should’ve covered it. They rudely say “No. You used the gift card which had like .52 on it. You need to pay a different way.” I didn’t wanna argue about it ad they had a line but ouch? you didn’t do what I had asked and then you’re gonna be rude about it? Idk i get having a crap day but that doesn’t excuse you taking it out on others 🤷‍♀️

Atmosphere: 2

Food: 3

Service: 2

Amber Mammoser

Very rude and desrectful. I had placed a purser more than 5 minutes prior. Upon rolling up they “lectured” be saying I need to order with more time before I show up. Which I had but apparently had t come through in their end. With that, there wasn’t even a line. So what would the difference make? Very frustrated on that service. The baristas name was Alannia tried to explain to me the process which still made no sense. I don’t normally write reviews but this was stuck a cord.

Atmosphere: 1

Food: 3

Service: 1

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