Was there on Halloween night. Went to order my first drink- Simply asked the bartender if they had Yuengling and she responded “no, when you figure out what you want let me know”, and quickly walked away. I was going to order a Modelo, and she then kept skipping over me & ignoring me when I said “excuse me”. Then she turned around and gave me the finger and then said something to the security guy. Next thing I know the security guy tells me I have to leave. I asked to speak to the manager. When I was speaking to him about it there was an independent neutral bystander who was standing behind me when this all happened. She emphatically told the manager that she saw the whole thing and the bartender was extremely rude & mean to me and that I did absolutely nothing wrong. Any reasonable human being with a shred of intelligence would obviously listen to a neutral non-biased customer witness who didn’t know the bartender or myself. But, obviously this manager is also unreasonable with low intellect as he completely ignored what the neutral customer witness said and still told me I had to leave. Therefore, I will never return to place again as they have horrible service and a rude staff. I have informed all my friends and coworkers of what happened so they never go back here again. We were planning to celebrate my father’s upcoming birthday with a surprise party at The Pound and we will now be celebrating it somewhere else that has a pleasant staff. We will also not be holding our fantasy football draft at The Pound anymore either. They just lost a lot of business!
Atmosphere: 1
Food: 4
Service: 1
Amanda Burgess
15$ chicken salad not worth it nothing like site shows wouldn't waiste time
Food: 1
Shelby Wheeler
Drinks were a little sweet
Joshua Sanders
No idea how this place is not a 5 star. The food and service are amazing. We ended up here by accident and it did not disappoint. The owners Nick and Kaylee were extremely friendly, the service was great, the prices were great, and the food tasted awesome. Will gladly return.
Atmosphere: 5
Food: 5
Service: 5
Myles Thomas
Low reviews for being one of the best restaurants in Brighton, MI! The upstairs service could use a little more training, but The POUND has the best kitchen crew around! All 5 stars go to the cooks in the back. 5 stars on presentation too! Order: Cheeseburger with Avocado.
Atmosphere: 5
Food: 5
Service: 4
Michel Porter
Fun atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Todd Houseworth
Yuengling. Need I say more?
Marianne Guthrie
Very cool place, love the rooftop bar. They have tvs at the bar, that were playing sports. Our server was awful. You'd think it was her first day, but it wasn't. The prices are skyyyyyyy high!
Atmosphere: 5
Service: 3
Cecilia White
Server spilled a large glass of pop on my niece and just stood there. She said “sorry” and stared. My niece was obviously upset as herself and her purse was DRENCHED in sticky soda. We went to the bathroom to clean up and when we came back we switched tables as the waitress never came back to clean up the mess. Best part? The pop was flat. I had to ask for a lemonade. Then when taking our order, there was a “build your own burger” section and I asked if they had Turkey burgers. She said they do on their normal menu but it wasn’t on the menu. I asked her if she could go ask the kitchen if I could do a build my own with a Turkey burger and she said no. She wouldn’t even go ask for me and couldn’t tell me a good reason why if they serve Turkey burgers every day I couldn’t get one. The food took awhile to come but once it did the Turkey club sandwhich was good. Of course I’m glad we didn’t have any issues as the waitress didn’t come check on us again until we were more than halfway done with our food. Overall the service was the worst I’ve had in a long time. I was a server for many years and would have immediately jumped Into action to try and help clean up the spill pop and be apologizing for profusely. Wish I could have tried the Turkey burger but I don’t think I’ll be returning to give it a try in the future.
Atmosphere: 1
Food: 3
Service: 1
Mark Wonfor
I wish I would’ve read the reviews before we went there, however, it was late. We were in the area and we were hungry. We both ordered burgers and fries Along with a salad, both Burgers first came back well done and dry, and the fries were overcooked. My salad was put on a very hot plate so when I started eating it, it was eating, warm, lettuce, disgusting, my girlfriend did not want another burger burger. She was worried they were gonna do something to it when I ordered my burger I wanted it medium with just a slight of Pink in the middle, when the second burger came back, it was basically raw in the middle, the waitress who was pretty nice when she gave us the bill. They took one burger off, but did not take both burgers off or the salads. Needless to say, I will never be going back to this joint again. Hopefully the owners will start to take a look at these reviews and either get management under control or sell the place to somebody that can make burgers.
I think the kitchen staff who delivery the food could be a bit more kind amd engaged with the client. They could dump and run. Was frustrating Wed night. The server was busting her butt. Love being upstairs at the Pound. Love the rooftop more than anywhere in Brighton except Tee Bonz. No issues with parking at Tee Bonz. Then again, Brighton parking stinks anymore. BUT We try very hard to come to The Pound as much as we can.
Atmosphere: 4
Food: 4
Service: 3
Jennifer LaCombe
Food was great the staff were polite don't forget there's an upstairs area which is amazing have dinner or moonlight
Atmosphere: 5
Food: 5
Service: 5
Tabitha Sigafoose
A real hit and miss with the waiters and timeliness but food is always fire! Pretty affordable. Atmosphere is ok. Sometimes gets too crowded
Was there on Halloween night. Went to order my first drink- Simply asked the bartender if they had Yuengling and she responded “no, when you figure out what you want let me know”, and quickly walked away. I was going to order a Modelo, and she then kept skipping over me & ignoring me when I said “excuse me”. Then she turned around and gave me the finger and then said something to the security guy. Next thing I know the security guy tells me I have to leave. I asked to speak to the manager. When I was speaking to him about it there was an independent neutral bystander who was standing behind me when this all happened. She emphatically told the manager that she saw the whole thing and the bartender was extremely rude & mean to me and that I did absolutely nothing wrong. Any reasonable human being with a shred of intelligence would obviously listen to a neutral non-biased customer witness who didn’t know the bartender or myself. But, obviously this manager is also unreasonable with low intellect as he completely ignored what the neutral customer witness said and still told me I had to leave. Therefore, I will never return to place again as they have horrible service and a rude staff. I have informed all my friends and coworkers of what happened so they never go back here again. We were planning to celebrate my father’s upcoming birthday with a surprise party at The Pound and we will now be celebrating it somewhere else that has a pleasant staff. We will also not be holding our fantasy football draft at The Pound anymore either. They just lost a lot of business!
Atmosphere: 1
Food: 4
Service: 1
15$ chicken salad not worth it nothing like site shows wouldn't waiste time
Food: 1
Drinks were a little sweet
No idea how this place is not a 5 star. The food and service are amazing. We ended up here by accident and it did not disappoint. The owners Nick and Kaylee were extremely friendly, the service was great, the prices were great, and the food tasted awesome. Will gladly return.
Atmosphere: 5
Food: 5
Service: 5
Low reviews for being one of the best restaurants in Brighton, MI! The upstairs service could use a little more training, but The POUND has the best kitchen crew around! All 5 stars go to the cooks in the back. 5 stars on presentation too!
Order:
Cheeseburger with Avocado.
Atmosphere: 5
Food: 5
Service: 4
Fun atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Yuengling. Need I say more?
Very cool place, love the rooftop bar. They have tvs at the bar, that were playing sports.
Our server was awful. You'd think it was her first day, but it wasn't. The prices are skyyyyyyy high!
Atmosphere: 5
Service: 3
Server spilled a large glass of pop on my niece and just stood there. She said “sorry” and stared. My niece was obviously upset as herself and her purse was DRENCHED in sticky soda. We went to the bathroom to clean up and when we came back we switched tables as the waitress never came back to clean up the mess. Best part? The pop was flat. I had to ask for a lemonade.
Then when taking our order, there was a “build your own burger” section and I asked if they had Turkey burgers. She said they do on their normal menu but it wasn’t on the menu. I asked her if she could go ask the kitchen if I could do a build my own with a Turkey burger and she said no. She wouldn’t even go ask for me and couldn’t tell me a good reason why if they serve Turkey burgers every day I couldn’t get one.
The food took awhile to come but once it did the Turkey club sandwhich was good. Of course I’m glad we didn’t have any issues as the waitress didn’t come check on us again until we were more than halfway done with our food.
Overall the service was the worst I’ve had in a long time. I was a server for many years and would have immediately jumped Into action to try and help clean up the spill pop and be apologizing for profusely. Wish I could have tried the Turkey burger but I don’t think I’ll be returning to give it a try in the future.
Atmosphere: 1
Food: 3
Service: 1
I wish I would’ve read the reviews before we went there, however, it was late. We were in the area and we were hungry. We both ordered burgers and fries Along with a salad, both Burgers first came back well done and dry, and the fries were overcooked. My salad was put on a very hot plate so when I started eating it, it was eating, warm, lettuce, disgusting, my girlfriend did not want another burger burger. She was worried they were gonna do something to it when I ordered my burger I wanted it medium with just a slight of Pink in the middle, when the second burger came back, it was basically raw in the middle, the waitress who was pretty nice when she gave us the bill. They took one burger off, but did not take both burgers off or the salads. Needless to say, I will never be going back to this joint again. Hopefully the owners will start to take a look at these reviews and either get management under control or sell the place to somebody that can make burgers.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I think the kitchen staff who delivery the food could be a bit more kind amd engaged with the client. They could dump and run. Was frustrating Wed night. The server was busting her butt. Love being upstairs at the Pound. Love the rooftop more than anywhere in Brighton except Tee Bonz. No issues with parking at Tee Bonz. Then again, Brighton parking stinks anymore. BUT We try very hard to come to The Pound as much as we can.
Atmosphere: 4
Food: 4
Service: 3
Food was great the staff were polite don't forget there's an upstairs area which is amazing have dinner or moonlight
Atmosphere: 5
Food: 5
Service: 5
A real hit and miss with the waiters and timeliness but food is always fire! Pretty affordable. Atmosphere is ok. Sometimes gets too crowded
Atmosphere: 3
Food: 5
Service: 3
It's surprisingly great pizza!
Atmosphere: 4
Food: 4
Service: 4
Need a new food menu.
Fair at best
Atmosphere: 3
Food: 2
Service: 3
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