Dairy Queen (Treat Only)

Was good when 1st opened. The burger use to rival bdubs. Not anymore. Not even close. Burger was made sloppy. The bread was stale. The bread actually pulled like elastic. Disgusting. Fries taste of old unkempt grease. To add insult to injury. This was my thanksgiving meal to myself. A complete waste of money. Will continue to go to McDonald’s woodhaven. They’ve never done me wrong.

Atmosphere: 2

Food: 1

Service: 3

We ordered a door dash within the hour about by 10:00ish, we ordered six hot dogs, 1 pretzels or the soft ones with the queso, a shake two sodas. Our hot dogs were cold, and one spilled in the bag, to the point where one was actually split open the bun was in half. The queso's dip was frozen... Literally like a frozen chunk of ice. We love your guys's location but this is such a disappointment. I get it... if it's close to closing time and you want to push an order out last minute or maybe it was just easier that way. I would have preferred you just to deny our order instead of getting us the food we got tonight. We know the hot dogs get warmed We have gotten them before, they were really cold. We will give you guys another try I put three stars for the food overall because at least we got all of our items.

Food: 3

Service: 3

Good food.

Atmosphere: 5

Food: 5

Service: 5

I come here every once in a while for a sweet treat. The food is just fine mostly and the place is normally very well kept and clean. I like them because the hours are longer than others so I’m able to drop by after my work (normally 9:45-10pm) and eat here.

Tonight (Sat 21) I had just gotten off my own shift and arrived around 9:57-10:02. Someone had just droven off with their own ice cream. As I was getting out of the car, a worker ran to lock the door and turned off the lights before ducking behind the counter/kitchen?

Thinking perhaps I got the wrong times I checked online and in person—still 10:30. When the workers ducked up and down to check on me and ignore me after I knocked I was a little confused. I figured they were perhaps cleaning up or something and although I was not verbally informed I figured I would just return to my car and leave. However, when I got into my car the same worker got up and unlocked the door before turning the lights back on.

I was a lot more confused this time. I hate to give angry reviews and actually think it hurts workers when they make honest mistakes (as someone who has worked retail myself), however my managers never would have allowed this. It hurt my feelings to not even be given notice and ignored repeatedly.

Atmosphere: 4

Food: 4

Service: 1

Ice cream tasted like dirty soda water

Atmosphere: 5

Food: 1

Service: 5

how to not fill a small blizzard 101 it’s annoying to pay 5$ and it not be filled

We went and got ice cream here and I was handed a blizzard with toppings falling off the cup and making a big mess, not a big deal then when she went to hand me my sons ice cream cones they were made vanilla not chocolate and the blond girl gave me attitude about remaking them. She asked the girl who rang us up if we asked for chocolate and she said I didn’t (I did) that I just asked for a cone with sprinkles… if I didn’t specify a flavor why did she assume I wanted vanilla? I don’t mind the confusion but I don’t appreciate the rude blond girl giving me attitude

So every time I call the store I always get attitude from whoever answers it they don't even answer the phone dairy Queen they say hello very rudely. I have placed over the phone orders multiple times at this location there are times when I have called and asked can I get the chili dog and the pretzel with the cheese and they told me this isn't dairy Queen grill & chill that they don't serve hot dogs and pretzels when in fact they do well today I just tried to place an over the phone order because on the website it doesn't show the two for five deal for the chili dog and pretzel it gives you an option to call the store to place the order. the young lady who answered said hello I said is this dairy Queen she said yes I said can I place an order please and she said hold on ask somebody they told me they don't do over the phone orders and I said well I have placed an order here before and on the website it doesn't offer the deal she put the phone down she had a real bad attitude and asked the other person could they talk to me because she's done with this so I said to the person who got on the phone I said I'm sorry did I say something to make her mad I was very nice and calm and I just heard what she said and her response was no she's just confused I will no longer be going to this location you need to get people that actually work well with customers.. not all employees are bad they is at least 2 I had a pleasure with placing my order...

Atmosphere: 3

Food: 3

Service: 1

They don't know how to make a sundae. They never put hot fudge or strawberry topping at the bottom like the pictures show. They need training at a minimum. They never say thank you when I give them tips. This is my 3rd time here and the same results every time. We won't be back as we don't care for this location.

Atmosphere: 2

Food: 2

Service: 2

Seem to be staffed by high-school aged females. Ordered large Reese's peanut butter cup blizzard with extra Resse's, Got half plain vanilla ice with handful of Reese on only top half ( if your a blizzard junkie like I am you know this is from not pushing the blender down to the bottom of the cup) I hate to sound petty, but it's the small details that keep customers coming back and in today's society...you get 1 shot to win them over. Quality was on par with other dairy queens, but these things are to be expected with younger inexperienced workers. Other than that it's was good. Luckily I needed gas and bought a king sizes Reese at the gas station ...in my 1/2 extra...now extra,extra Reese blizzard lol.

Atmosphere: 3

Food: 4

Service: 2

It's a dairy Queen! It's tasty and fattening!???

Atmosphere: 2

Food: 4

Service: 5

Recommended dishes: Blizzard Puppy Chow Made with Chocolate Ice Cream, Oreo Blizzard Treat

She didn't spell my kids name right on the cake we bought an didn't use the right colors. Was also very rude when my wife and kids walked in. I'd recommend going to a different location for good service and proper spelling

Atmosphere: 1

Food: 1

Service: 1

This is a great place to grab some ice cream if you want to sit indoors! They have late hours.

Atmosphere: 5

Food: 5

Service: 5

Unfortunately this store seems to have machine issues - the last 3 times at this location the ice cream was runny… didn’t matter if it was vanilla or chocolate, didn’t matter if it was a blizzard, sundae, or cone. All runny from the counter to the car, by the time we made the 3-4 min drive home it was basically soup. Someone needs to pay attention to the air ratio in the soft serve because something is funky. It’s the most convenient store so I’ve given them multiple chances at different times of day with no luck. Very excited for the other nearby seasonal locations to open for the year so I can avoid this store.

Atmosphere: 4

Food: 1

Service: 4

Such a horrible experience. My friends and I were craving Dairy Queen ice cream after we broke our fast and they served us melted ice cream. Won’t be returning to this location.

Atmosphere: 1

Food: 1

Service: 1