McDonald's
19051 Telegraph Rd, Brownstown Charter
(734) 479-2077
Recent Reviews
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Order on the app went to drive thr still 20 miss to get the food
Service: 1
I think they could do a little bit of improvement on some of their foods but the service is fast here and the atmosphere is great to be able to work here are awesome especially the young man through the drive-thru very friendly young man they keep it pretty clean here
Atmosphere: 5
Food: 4
Service: 5
I’m not gonna lie this building needs to fire this heavy set women with glasses 2 nights in a row consistent attitude for no reason I’m sorry you are understaffed but don’t take someone’s order not be at the window to take payment then get mad after us waiting 5 minutes then drive up to front window telling us we should have waited when there’s no one else waiting in the drive through lane so what you doing in the back you can’t be at that window.
Atmosphere: 1
Food: 5
Service: 1
Just like every other location around. This location went from being the best one around. To being close to as horrible as the others. Wrong food, forgetting food, making food wrong, cold food, and more. Just like the other near by locations. Gave up calling in or talking to management about it.
Atmosphere: 2
Food: 1
Service: 2
It’s a McDonald’s. 10/10 stars when I visited with family here because we got food and a show.
A worker came back in covered with buffalo sauce because someone presumably threw sauce on him when they got their food. Then while waiting a crazy lady walked in shouting at everyone behind the counter for sweat and sour sauce ready to throw McHands for her McNuggets.
Recommend carrying concealed coming to this location for your own safety.
Atmosphere: 5
Food: 3
Service: 4
Ordered on the app, they said they had my order but couldn’t find it. They looked at my phone and confirmed it was the right location, Told me to pull around and wait. I waited for 30 minutes and nothing, I left because I was going to be late for work. This is the second time they have done this to me.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this McDonald’s today. Do not go here!
Service: 1
The food is old and cold. Customer service is horrible. I will drive out of my way before going back there. Trash!
Atmosphere: 1
Food: 1
Service: 1
Rob in the drive thru is super nice, and very good customer service.
Atmosphere: 5
Food: 5
Service: 5
I tried to come through at 1120pm, it said they closed at 1am. I called because the doors were locked and no one was talking, but i get it “they are closed” THEY LITERALLY WERENT. The lady who answered hung up on me, i wasnt being mean i was just asking to double check. Like how are you gonna turn away A CUSTOMER WHEN YOUR OPEN???? makes no sense to me. #getbettercrew
Atmosphere: 3
Food: 3
Restaurantji Recommends
Went inside slow waiting for service 😕
Atmosphere: 3
Food: 3
Service: 3
I was at the window for over 5 minutes and girl comes from no where, “did you get your stuff” “did you get your food” Then proceeded to forget some of my order, and was laughing and had a nasty attitude. If you don’t like your job then quit
Atmosphere: 1
Food: 1
Service: 1
This McDonalds sucks. Dude at the pay window has the nerve to tell me how I’m supposed to pull into their drive through. Shouldn’t matter as long as I got in line, payed for my order and left. Smh these workers need to mind their business.
Atmosphere: 1
Food: 1
Service: 1
Tables are all dirty. No napkins out so you can wipe them down.
Atmosphere: 1
The attitude of the crew, drive thru crew....
Very bad. Totally unprofessional. I won't be back to this store
Atmosphere: 2
Food: 2
Service: 1
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