Subway
23764 West Rd, Brownstown Charter Twp
(734) 671-6177
Recent Reviews
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I really like this place, they definitely keep it clean, I believe it’s a man and his wife that runs it and those are the only employees that works separate times so when they get busy, there’s only one person running the show
Atmosphere: 4
Food: 4
Service: 3
I did an online order and asked for some of the ingredients to be extra. When I went into the store, the employee didn’t even greet me and was on his phone the whole time. Never made my order correct and I specifically asked for veggie sub and he just put a little bit of veggies in the sandwich and made it so dry that it was difficult to eat.
The man couldn't speak English, and he barely understand English so now can't get the mail and mustard spread it across the bread properly so now miss handling my food with and attitude 😔
Atmosphere: 2
Food: 2
Service: 2
Absolutely terrible. I ordered an online order and it's very clear their employees don't care at all about their work. My entire sub was incorrect. I'm sure this will fall on deaf ears and absolutely nothing will be done..It's a shame you pay ppl to do a job and they do a really shitty job at it.. I personally would take the time to review your staff because your staff is absolutely terrible! I will no longer order from the subway ever again! Not to mention they don't even have a working phone number You can't even call up there cuz their phone number is disconnected. I'm not sure who's in charge here or who the owner is but get it together!
Atmosphere: 1
Food: 1
Service: 1
Very skimpy on the topping. Sandwich ends up thinner than a piece a paper with so little they put on.
If I could leave no stars I would. I've gotten sick of their food prior. Heard there was new ownership. Well, I'll never return. Rude employee, rude owner. Couldn't tell what the food was like since they refused to make my order.
Atmosphere: 1
Food: 1
Service: 1
I saw a review of a former employee that claimed the soda machine has mold in it. Didn’t think too much of it, wrote it off as a disgruntled employee.
However, after ordering here for the first time and trying the sprite, it definitely tasted like mold from the first sip. I recognized it immediately. People pay you for these things man, they trust you to use safe and quality ingredients. It’s highly unethical to serve paying customers unsafe food/drink.
My sub was alright, but I had a hard time eating it feeling like the ingredients might not have been in proper condition.
Side note: I gave half the sprite to my husband before we even drank it and he also thought it tasted weird immediately.
Horrible customer service and didn’t even pay attention to what I was ordering and got it wrong.. Never going back there. Rather drive to different location
Atmosphere: 1
All the vegetables looked old, like they have been sitting their for 2+ days. The lettuce and spinach was welted. The young boy that was making the sandwiches kept making them wrong. I said the same cheese for both but he put different cheeses. I said bacon on one, he did not add it. I said very few jalapenos, he added a handful. He took a few off and instead of throwing them away he put them back in the container. I'm pretty sure with food safety this is not okay.
I know Subway is franchised out, but there are standards the subway whole tie at all their locations. This location is not. Corporate really needs to take a look at them!
Atmosphere: 1
Food: 1
Service: 1
All the veggies looked 3 days old. They couldn't understand English nor speak English. Ordered a chicken bacon ranch sub, after taking it out of the toaster oven I asked where's the bacon? He said it's on there when it clearly wasn't. I laughed and walked out
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Refused to honor Veterans day. Didn't even know what it was.
the absolute nastiest subway ive ever seen by far … just dont do it please i took time out my day to write this about subway. drive the extra couple minutes
Atmosphere: 1
Food: 1
Service: 1
poor communication, over priced menu, I will never return to this subway
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken & Bacon Ranch Footlong Regular Sub, Spicy Italian
PRICES! New owners placed an order there and then got the same order the next day at another location. The exact the same and the price at this Brownstown location was over $4.00 more. everything was identical on the order so not going back here.
PRICES! New owners placed an order there and then got the same order the next day at another location. The exact the same and the price at this Brownstown location was over $4.00 more. everything was identical on the order so not going back here.
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