Subway

23764 West Rd, Brownstown Charter Twp
(734) 671-6177

Recent Reviews

Sort by
William Loeber

Clean and fresh food.

Atmosphere: 5

Food: 5

Service: 5

Sharon Prophet

I was craving a subway sandwich with fresh ingredients. Arrived at 7:05 p.m. No customers inside and the attendant was in the back. I kept saying, hello, hello, finally he came out. I asked, where is the meat? He stated, it's covered up. I like to see what I'm buying. All the toppings looked like they had been sitting there all day. The cucumbers were dry, the peppers were dry, the lettuce looked wilted, some of it was brown, nothing looked fresh. I told him your ingredients don't look fresh. They all look dried out! He had no response šŸ˜• I was so disappointed. I left! I'll never go back there. I'll go to the Subway on Allen Rd, next time I crave a Subway. Even though it's a little further.

Adam Walentowicz

Walked in at 10:30 am this morning and the only worker ā€œworkingā€ was in the back taking a nap. Needless to say, I didn’t receive any service and left.

Atmosphere: 1

Food: 1

Service: 1

Karen Frank

Typical Subway experience by getting a mediocre sandwich. Bread seemed on the stale side. Like all restaurants struggling to manage rising costs, there was less meat on the sub. To end on a positive note, the guy manning the store was fantastic - very friendly and customer orientated.

Atmosphere: 3

Food: 3

Service: 5

Joy Loves

Tito (hope I spelled your name right) took excellent care of me, made the sandwich perfectly to my request and it was exactly what I needed with an awful day at the ER with a sick partner. The store was clean and well cared for.

Atmosphere: 5

Food: 5

Service: 5

Star Connelly

These guys are always very quick and friendly whenever i place an order , and while im sitting here for my food to be made , a homeless man walked in asking for something small and the worker made him a sub ā¤ļøšŸ„¹ 100000/10 recommend this subway !

Atmosphere: 5

Food: 5

Service: 5

bridget arrez

this doesn’t even deserve one star review The dark skinned boy that works there does not want to do his job. I went in there in 20 minutes before closing time and he told me to wait 20 minutes and then he said he couldn’t take my order anymore. I suggest you fire him.

Haley Vilchez

The guy that works there in the afternoon asked me to wait 20 minutes and he was going to take my order, he then came out 20 minutes later and said he’s not taking any more orders, he seemed eager to leave. They shouldn’t hire people that don’t want to work!

Atmosphere: 1

Food: 1

Service: 1

David-Eric ā€œDeltaechoā€ Hodge

The new manager Tito is well trained and super friendly

Atmosphere: 5

Food: 5

Service: 5

Josh Wiley

I've eaten a lot of subway sandwiches in my day, and while some are definitely better than others, I've never had one so bad I couldn't eat it. Until today. I should have followed my instinct and left to go somewhere else when I saw the vegetables but went ahead an ordered. These veggies are definitely not standard subway vegetables. The pickles were thicker crinkle cut and kind of grey colored. Banana peppers looked off, tomatoes were tiny, and the green peppers didn't look like any green peppers I've ever seen at a Subway. I took 2 bites of my $12 footlong sub and threw the rest in the trash. DO NOT RECOMMEND

Atmosphere: 1

Food: 1

Service: 2

Beonka Pope

I came into this establishment at around noon today, I said hi to the employee and was just stared at by him. I was trying to be kind and mention I would be ordering two subs in advance, just as a courtesy because that’s something I would appreciate as an employee, knowing in advance like cool, I’m gonna make two subs, let’s go! And say ā€œwhat can I get started for you today?ā€ And instead I was met with more awkward stares and an almost annoyed presence. The employee threw what looked like a lighter on the table in the back and proceeded to grab a cup of soda, drinking it while just still staring at me in an uncomfortable manner. Never once initiated my order by asking any questions like ā€œwhat can I get you for the first one?ā€ Instead I had to ask if he was ready and he just nodded. I was ordering for my wife and I, and I ordered her’s first which is a pizza sub with light sauce and he had a snarky attitude and said ā€œsooo just pepperoni, cheese and sauceā€ like I’m not entirely sure what comes on it, she orders usually and we used to come to this location pretty frequently so I imagined I could just mention a pizza sub and he would know. His demeanor, energy and attitude was completely rude & did not embody any semblance of what customer service should be. Maybe I interrupted his cigarette/smoke break but regardless; 5-10 mins of kindness could go a long way & if this is the standard of service this subway tolerates and accepts, I’m happy to travel five minutes further to the other one down the road to get a better experience.

Shyanne Borders

Both Google & Apple Maps state that this Subway location opens up at 8:30AM. However, when I had arrived today just 10 minutes or so past 9:00AM I walked into the store as presumably the only worker there was on their phone and was ordering food. I understand we all need to eat, however there’s a blatantly clear lack of professionalism and nothing in the store was set up. After the employee’s phone call had ended, I waited even longer while they went to set up. Please either update your hours or your staff.

Atmosphere: 1

Food: 1

Service: 1

A

I really like this place, they definitely keep it clean, I believe it’s a man and his wife that runs it and those are the only employees that works separate times so when they get busy, there’s only one person running the show

Atmosphere: 4

Food: 4

Service: 3

Arshdeep Kaur

I did an online order and asked for some of the ingredients to be extra. When I went into the store, the employee didn’t even greet me and was on his phone the whole time. Never made my order correct and I specifically asked for veggie sub and he just put a little bit of veggies in the sandwich and made it so dry that it was difficult to eat.

Quik Nik Braids

The man couldn't speak English, and he barely understand English so now can't get the mail and mustard spread it across the bread properly so now miss handling my food with and attitude šŸ˜”

Atmosphere: 2

Food: 2

Service: 2

Loading...