Customers` Favorites
Customers` Favorites
“This Dunkin' location is my preferred choice among the three in the area due to its consistently superior service. The staff is always attentive and efficient, ensuring quick and accurate order fulfillment, unlike the Jenison location on Chicago Drive. This morning, due to travel constraints, I was forced to use the Chicago Drive location's drive-thru, which resulted in an unacceptable delay. I opted to pick up my online order inside, specifying a frozen coffee with four extra pumps of caramel. Instead, I received a vanilla bean Coolatta and encountered rudeness when I corrected the error. Furthermore, the extra caramel pumps were omitted. Consequently, I visited my preferred Byron Center location, where I was immediately greeted and, after explaining the situation, offered a complimentary correction with a sincere apology. This exemplifies exceptional customer service! Thank you again!“
Customers` Favorites
“Absolutely LOVE this place, such an amazing donut shop, wish i had pictures but i ate the donuts up too fast! I liked the chocolate chocolate donut the most! The staff was so incredibly friendly, the building was decorated so well and was such a vibe! Absolutely love the old fashioned donuts and beautiful donut shop, local gem 💎“
Customers` Favorites
“December 2024
Still one of my favorite donut shops after many years. They've maintained their quality and the donuts are just as delicious as ever. The staff goes above and beyond to make customers feel welcome even during the busy holidays
Updated 2022
Awesome people working here that make great doughnuts and they have good coffee. Just try them both you'll thank me later
Original
Great donuts. Nice area to eat them in the shop if your not taking them to go. My kids love coming here. Ok maybe its more me but it makes me feel better bringing kids with me“
Customers` Favorites
“My son just graduated from high school and wanted donuts at his graduation party. I decided to order from Phoenix Rising and I am so glad I did!! The ordering was easy and they were super friendly to work with. I ordered 15 dozen in addition to donut holes. They were delicious and beautiful. They gave us a large variety and it was all ready on time. I am so happy we ordered from here. Couldn’t be happier with the process. We definitely found our new donut place.“
“They have the sexiest apples I have ever seen. I got my Spies for Pies as my Great Gma used to say. It's up the road from me and I finally just stopped. The donuts are fire!And the Cider.....so delish. This is now my go-to Apple place. Definitely a hidden GEM!“
Customers` Favorites
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“Definitely didn't disappoint would rather go here then krispy Kreme!! My sons class so was happy with his birthday mini donuts I showed up with!! thank you also for the great customer service!!!“