This is the Biggby Super Location!!!!! Kayla is the most amazing !! Even just a short time in the drive through, she stole my heart and highest coffee rating!!!!
Connor Fagerman
Everytime my lady and I go to this specific Biggby one of our orders gets messed up. It hasnt happened once or twice but repeatedly when we go to this location.
Atmosphere: 2
Food: 2
Service: 2
NHOJ CILBUP
Great coffee drinks! Friendly service.
Atmosphere: 5
Food: 5
Service: 5
Rae
We just left the biggby in Cadillac at 3:25 on Thursday July 24th & left there WITHOUT getting coffee!!! We were going to get iced coffees & the drive through attendant said they only had 20oz. cups. I asked if they could just use the hot 24oz. cups, to which she said, no, I don't think so. This is the problem with this generation, they can't think outside the box, or find solutions to problems. So, because of the unwillingness to provide helpful customer service, we left there & went to another coffee place! Manager's need to train staff better, and Owner's need to train their Managers better.
ashlynn
Had a bad experience at Tim Hortons across the street and came here. The employees were so nice and patient. If you have anxiety ordering, you should come here. I was surprised that they weren’t busy considering with how crowded and stressful Tim Hortons was. The caramel cold brew was great!
Atmosphere: 5
Food: 5
Service: 5
AnnaMarie Jenema
I frequent it.
Carter fisk
Holy grounds! I could brew another coffee with the amount of grounds in my drink.
Sarina Willis
Long time Biggby customer, today I came in unsure of if I was going to be able to get some coffee. The gentleman was kind and undstanding, so thank you for the continued great service!
Rachel Forbes
I went early this morning. Asked about upgrading the special they were having today (the posting for it says to ask about upgrading for additional charge) and got laughed at. I asked for it to be hot and it was iced. Then when handed my drink it was spilled on me, and wanted to wipe my hand off prior to grabbing my card but the barista seemed very inpatient to hand it back and have me on my way. Set it in my cup holder only to find out the lid wasnt on and so it spilt even more all down the sides and into my cup holder. Overall not super impressed with today, but normally never have an issue here
Lillian
I really love BIGGBY but this location’s drinks never taste the same and I always have grinds in my iced lattes.
I have been to a lot of Biggbys, and they do not disappoint. Great coffee and friendly service!!!
Amy Norton
Once you start going there on a regular basis, the staff remember your name AND order....it warms your ❤️. I love my Biggby and their staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Bagel
Tina Calley
Bought an iced Matcha, first they gave me a hot drink, then when they “fixed it “ they ended up giving me colored milk. Called and complained. They said I could drive a half hour back to them to add another scoop of Matcha. Never had a problem with Traverse City Biggby .
Atmosphere: 1
Food: 1
Service: 1
Avery Round
Normally wouldn't go out of my way to say good job or anything like that but the Cadillac bigby has NEVER failed me ever. Always great staff and friendly faces and ofc the best cold coffee around :) keep it up
This is the Biggby Super Location!!!!! Kayla is the most amazing !! Even just a short time in the drive through, she stole my heart and highest coffee rating!!!!
Everytime my lady and I go to this specific Biggby one of our orders gets messed up. It hasnt happened once or twice but repeatedly when we go to this location.
Atmosphere: 2
Food: 2
Service: 2
Great coffee drinks! Friendly service.
Atmosphere: 5
Food: 5
Service: 5
We just left the biggby in Cadillac at 3:25 on Thursday July 24th & left there WITHOUT getting coffee!!! We were going to get iced coffees & the drive through attendant said they only had 20oz. cups. I asked if they could just use the hot 24oz. cups, to which she said, no, I don't think so. This is the problem with this generation, they can't think outside the box, or find solutions to problems. So, because of the unwillingness to provide helpful customer service, we left there & went to another coffee place! Manager's need to train staff better, and Owner's need to train their Managers better.
Had a bad experience at Tim Hortons across the street and came here. The employees were so nice and patient. If you have anxiety ordering, you should come here. I was surprised that they weren’t busy considering with how crowded and stressful Tim Hortons was. The caramel cold brew was great!
Atmosphere: 5
Food: 5
Service: 5
I frequent it.
Holy grounds! I could brew another coffee with the amount of grounds in my drink.
Long time Biggby customer, today I came in unsure of if I was going to be able to get some coffee. The gentleman was kind and undstanding, so thank you for the continued great service!
I went early this morning. Asked about upgrading the special they were having today (the posting for it says to ask about upgrading for additional charge) and got laughed at. I asked for it to be hot and it was iced. Then when handed my drink it was spilled on me, and wanted to wipe my hand off prior to grabbing my card but the barista seemed very inpatient to hand it back and have me on my way. Set it in my cup holder only to find out the lid wasnt on and so it spilt even more all down the sides and into my cup holder. Overall not super impressed with today, but normally never have an issue here
I really love BIGGBY but this location’s drinks never taste the same and I always have grinds in my iced lattes.
Restaurantji Recommends
I have been to a lot of Biggbys, and they do not disappoint. Great coffee and friendly service!!!
Once you start going there on a regular basis, the staff remember your name AND order....it warms your ❤️. I love my Biggby and their staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Bagel
Bought an iced Matcha, first they gave me a hot drink, then when they “fixed it “ they ended up giving me colored milk. Called and complained. They said I could drive a half hour back to them to add another scoop of Matcha. Never had a problem with Traverse City Biggby .
Atmosphere: 1
Food: 1
Service: 1
Normally wouldn't go out of my way to say good job or anything like that but the Cadillac bigby has NEVER failed me ever. Always great staff and friendly faces and ofc the best cold coffee around :) keep it up
Atmosphere: 5
Food: 5
Service: 5
Favorite spot for coffee!
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