Made me make my purchase before I was allowed to use their restroom. Kid was nice about it at least. Never had this happen to me in my life.
Arrow Savage
I ordered the fantastic 4 pizza. Ended up with the peperoni pizza with the cheese for sause and the pretzel for crust. Not complaining. That was a more expensive pizza, but I wanted the fantastic 4 lol
Atmosphere: 3
Food: 3
Service: 2
Michael Wetherell
Best Little Caesars around
Atmosphere: 5
Food: 5
Service: 5
Monster
I walked in and ordered a pizza bread. Simply. Was told it would be a 15 minute wait. I said yes and sat down at a table and waited. When 15 minutes was up I then stood in front waiting for my bread. All the kids they have working there did not even pay attention to me. When they finally did they asked what I was waiting for? When I told them they said oops, it was never made and blaming someone else whispering that so they did not hear. Then I waited for another 15 minutes for the bread to be made. No apologies, no offer of anything while waiting, simply brushed off as if this was normal and OK. Please correct your staff and train them to pay attention to the customer. There are way to many options when it comes to pizza in this area. Customer service is what's going to bring people back. Give me a reason to come back. Due to this I have none. I suggest calling ahead and calling back to see it's being made or you will be waiting double the time while watching the kids goof off.
Atmosphere: 2
Food: 2
Service: 1
Isaac Leonard
Great food, amazing service!
Atmosphere: 5
Food: 5
Service: 5
Jerold Ashby
Standard little teasers
Atmosphere: 4
Food: 4
Service: 5
Ninja Deer
Staff is friendly
Atmosphere: 5
Food: 5
Service: 5
Emily Earley
My husband and I ordered the pepperoni cheese bread and were told it would be a 10–15 minute wait. After 15 minutes passed, my husband went to check on the order, only to be told they had forgotten to make it entirely. There was no genuine apology, no offer to make up for the delay—just a casual “it’ll be another six minutes,” which did not make sense considering we were originally told it takes over 10 minutes to prepare.
We ended up waiting another 15 minutes. Still, no one apologized or acknowledged the inconvenience. When we finally mentioned that we wished something could be done to make up for the lost time, they reluctantly offered a cookie—as if it were a huge favor.
Overall, the customer service was disappointing. Mistakes happen, but it is how you handle them that counts, and this location did not handle it well at all. We where not impressed.
Atmosphere: 1
Food: 5
Service: 1
Carla Gibson
All was good! Except where I live hot n ready are only 5.55 there it was 7.45
Atmosphere: 5
Food: 5
Service: 5
Toni Johnson
Quick service, in and out in less than a minute. Counter Help super friendly. Pizza was great
The children working at the establishment in Cadillac are rude and incompetent! They need to be trained on professionalism!
Atmosphere: 1
Food: 3
Service: 1
David McClain
I usually take out.
Food: 5
Service: 5
Jamie Latoski
Well it's edible an cheap so there's that
Atmosphere: 1
Food: 2
Service: 3
Joel Pease
Everytime our family comes into this location, we've had the absolute best customer service. The employees are all very motivated and always finding something to do even when there's no orders. Every employee has been very respectful and courteous and making sure customers are completely satisfied.
Atmosphere: 5
Food: 5
Service: 5
Amy Cunningham
My granddaughter loves sitting inside and eating here. She's 2. She's loud and she's accepted. Thank you ♥️😍
Made me make my purchase before I was allowed to use their restroom. Kid was nice about it at least. Never had this happen to me in my life.
I ordered the fantastic 4 pizza. Ended up with the peperoni pizza with the cheese for sause and the pretzel for crust. Not complaining. That was a more expensive pizza, but I wanted the fantastic 4 lol
Atmosphere: 3
Food: 3
Service: 2
Best Little Caesars around
Atmosphere: 5
Food: 5
Service: 5
I walked in and ordered a pizza bread. Simply. Was told it would be a 15 minute wait. I said yes and sat down at a table and waited. When 15 minutes was up I then stood in front waiting for my bread. All the kids they have working there did not even pay attention to me. When they finally did they asked what I was waiting for? When I told them they said oops, it was never made and blaming someone else whispering that so they did not hear. Then I waited for another 15 minutes for the bread to be made. No apologies, no offer of anything while waiting, simply brushed off as if this was normal and OK. Please correct your staff and train them to pay attention to the customer. There are way to many options when it comes to pizza in this area. Customer service is what's going to bring people back. Give me a reason to come back. Due to this I have none. I suggest calling ahead and calling back to see it's being made or you will be waiting double the time while watching the kids goof off.
Atmosphere: 2
Food: 2
Service: 1
Great food, amazing service!
Atmosphere: 5
Food: 5
Service: 5
Standard little teasers
Atmosphere: 4
Food: 4
Service: 5
Staff is friendly
Atmosphere: 5
Food: 5
Service: 5
My husband and I ordered the pepperoni cheese bread and were told it would be a 10–15 minute wait. After 15 minutes passed, my husband went to check on the order, only to be told they had forgotten to make it entirely. There was no genuine apology, no offer to make up for the delay—just a casual “it’ll be another six minutes,” which did not make sense considering we were originally told it takes over 10 minutes to prepare.
We ended up waiting another 15 minutes. Still, no one apologized or acknowledged the inconvenience. When we finally mentioned that we wished something could be done to make up for the lost time, they reluctantly offered a cookie—as if it were a huge favor.
Overall, the customer service was disappointing. Mistakes happen, but it is how you handle them that counts, and this location did not handle it well at all. We where not impressed.
Atmosphere: 1
Food: 5
Service: 1
All was good! Except where I live hot n ready are only 5.55 there it was 7.45
Atmosphere: 5
Food: 5
Service: 5
Quick service, in and out in less than a minute. Counter Help super friendly. Pizza was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The children working at the establishment in Cadillac are rude and incompetent! They need to be trained on professionalism!
Atmosphere: 1
Food: 3
Service: 1
I usually take out.
Food: 5
Service: 5
Well it's edible an cheap so there's that
Atmosphere: 1
Food: 2
Service: 3
Everytime our family comes into this location, we've had the absolute best customer service. The employees are all very motivated and always finding something to do even when there's no orders. Every employee has been very respectful and courteous and making sure customers are completely satisfied.
Atmosphere: 5
Food: 5
Service: 5
My granddaughter loves sitting inside and eating here. She's 2. She's loud and she's accepted. Thank you ♥️😍
Loading...