McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
8560 34 Rd, Cadillac
(231) 775-2311
About McDonald's
Customers' Favorites
McDonald's Reviews
Manager was VERY RUDE to a customer last night. Looked like he slept in his Uniform. Literally yelled at a customer. They do not know what an "Original McChicken sandwich is. Two new girls had NO EXPERIENCE and were not trained at all.They couldn't even tell me the managers name.
if you're looking for a good laugh and in a customer service job stop by and grab a seat and take notes. never seen customer service like here in my life learn what not to do and how to do it. and somebody mop the mess in front of the counter. only been there over a hour
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 11PM |
McDonald's offers the usual food you expect, with friendly and understanding staff. Mornings can be busy, and while some employees are very helpful, others focus on speed rather than customer satisfaction. Some customers find the pricing a bit high, and there have been complaints about order accuracy, with reports of orders being messed up 60% of the time. The dining area is clean, with high chairs for kids and a brand new changing table in the bathroom. Kid-friendliness is emphasized, but there are concerns about accommodating children with special dietary needs, such as those who cannot eat the food but just want a toy. The parking lot can be full, leading some customers to use the drive-thru, which may be slow. Wheelchair accessibility poses challenges at the entrance, but once inside, it is easier to navigate. Despite some issues, the manager works hard to ensure a positive experience for customers.