Ruby Tuesday advertises curbside pickup when you order online. That is not true.
I placed an order specifically because I was under the weather and didn’t want to go inside. I waited outside expecting curbside service that never happened. No instructions, no signage, no staff—nothing. After waiting long enough, I had no choice but to go into the restaurant myself to get the food.
By the time I finally got it, the food was already cold.
If you don’t actually offer curbside pickup, don’t advertise it. Wasting customers’ time and forcing sick people to come inside is unacceptable. This was frustrating, misleading, and poorly managed. I won’t be relying on Ruby Tuesday again.
Atmosphere: 1
Food: 1
Service: 1
Dan Smith
Hannah is an awesome waitress. She was very attentive and caring. She makes dinner real enjoyable.
Atmosphere: 4
Food: 5
Service: 5
Karen Cockrell
We ordered the catfish dinner today. There were only 3 tiny little pieces of fish no bigger than a chicken nugget from McDonald’s. You guys think because it’s a take out order you can put the cheapest smallest items in the boxes because we would never know until we get it home! We aren’t returning it which we should but with the bad weather we aren’t going out again! If you want our business again you better change your habits of giving the proper food!! It looks nothing like the photos of your fish on your online menu!!! I wish I never left you a tip either!!!
Atmosphere: 4
Food: 2
Service: 4
Jillian Carey Bigony
Sat at the bar for a late lunch. While they were out of some food items, the appetizer sampler choices we had were great. Shout out to Hannah- she took great care of us and was pleasant and helpful with suggestions and check ins.
Atmosphere: 5
Food: 4
Service: 5
James Carey
Hannah did a great job- We will be back again!
Atmosphere: 5
Food: 5
Service: 5
Ted H
Used to visit the traverse city location often. Food and service have always been good.
Atmosphere: 5
Food: 5
Service: 5
Amanda Hamlet
The food was really good. The waitress was amazing. It was cold in there I had to put my coat back on while I ate.
Smash burgers and salad bar real good 💯 good choices and lots of them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
Rhonda Bond
My family and I always love stopping here! They food is great and my bestie has a food allergy and they are so good about options and allergies! I love it! Great people! great service! They manager brandi always checks in and makes sure everything is good too! Stephanie has waited on us a few times and always makes sure everything is perfect and the kids have drinks. All around always a great choice while shopping in town.
Atmosphere: 5
Food: 4
Service: 5
Heidi Boocher
Food was overpriced and subpar. Don’t waste your money.
Atmosphere: 1
Food: 1
Service: 4
DrDr Train
Everything is fried. And it tastes like they haven’t changed their oil in a wile, my father used to work at a ruby Tuesday and he doesn’t recognize it for what it has become.
Atmosphere: 1
Food: 1
Service: 2
Kim Doppelt
We had a team lunch there- Britney and Ashley were amazing with a large group! Food came out so fast too!
Good food but mostly overpriced
Atmosphere: 5
Food: 5
Service: 5
Just ate there yesterday. Love the BBQ ribs.
Atmosphere: 5
Food: 5
Service: 5
Ruby Tuesday advertises curbside pickup when you order online. That is not true.
I placed an order specifically because I was under the weather and didn’t want to go inside. I waited outside expecting curbside service that never happened. No instructions, no signage, no staff—nothing. After waiting long enough, I had no choice but to go into the restaurant myself to get the food.
By the time I finally got it, the food was already cold.
If you don’t actually offer curbside pickup, don’t advertise it. Wasting customers’ time and forcing sick people to come inside is unacceptable. This was frustrating, misleading, and poorly managed. I won’t be relying on Ruby Tuesday again.
Atmosphere: 1
Food: 1
Service: 1
Hannah is an awesome waitress. She was very attentive and caring. She makes dinner real enjoyable.
Atmosphere: 4
Food: 5
Service: 5
We ordered the catfish dinner today. There were only 3 tiny little pieces of fish no bigger than a chicken nugget from McDonald’s. You guys think because it’s a take out order you can put the cheapest smallest items in the boxes because we would never know until we get it home! We aren’t returning it which we should but with the bad weather we aren’t going out again! If you want our business again you better change your habits of giving the proper food!! It looks nothing like the photos of your fish on your online menu!!! I wish I never left you a tip either!!!
Atmosphere: 4
Food: 2
Service: 4
Sat at the bar for a late lunch. While they were out of some food items, the appetizer sampler choices we had were great. Shout out to Hannah- she took great care of us and was pleasant and helpful with suggestions and check ins.
Atmosphere: 5
Food: 4
Service: 5
Hannah did a great job- We will be back again!
Atmosphere: 5
Food: 5
Service: 5
Used to visit the traverse city location often.
Food and service have always been good.
Atmosphere: 5
Food: 5
Service: 5
The food was really good. The waitress was amazing. It was cold in there I had to put my coat back on while I ate.
Atmosphere: 4
Food: 4
Service: 5
Love their salad bar!
Food: 5
Restaurantji Recommends
Smash burgers and salad bar real good 💯 good choices and lots of them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
My family and I always love stopping here! They food is great and my bestie has a food allergy and they are so good about options and allergies! I love it! Great people! great service! They manager brandi always checks in and makes sure everything is good too! Stephanie has waited on us a few times and always makes sure everything is perfect and the kids have drinks. All around always a great choice while shopping in town.
Atmosphere: 5
Food: 4
Service: 5
Food was overpriced and subpar. Don’t waste your money.
Atmosphere: 1
Food: 1
Service: 4
Everything is fried. And it tastes like they haven’t changed their oil in a wile, my father used to work at a ruby Tuesday and he doesn’t recognize it for what it has become.
Atmosphere: 1
Food: 1
Service: 2
We had a team lunch there- Britney and Ashley were amazing with a large group! Food came out so fast too!
Atmosphere: 5
Food: 5
Service: 5
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