Subway

1445 N Mitchell St Store 3, Cadillac
(231) 775-1782

Recent Reviews

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heather corkwell

I called ahead about a deal if it was still going on I was told yes so I drove there,I get there and the lady at the front was kind of rude and said no that deal is not going on here I said when I called I was told that it was .. I am 9 months pregnant and have toddler with me.. please make sure your employees know your deals and specials so people don't waste their time and gas..

Atmosphere: 1

Service: 1

Michelle Bleeda

The food is good but the sevice leaves me not wanting to return to the subway by Savalot. It might have just been a bad day so I will go there again to see what happens.

Atmosphere: 3

Food: 5

Service: 3

Jeremy

There barely in the store, but they were immediately attentive and got me and my food out the door lickety split.

Atmosphere: 5

Food: 5

Service: 5

Amanda

I’m very confused as to why online it says there only open til 10, but at the location on the door says 11pm? I work in the healthcare field and the soonest I can take a break is 10, for the last 8 months when I’ve wanted subway I’ve been taking my break at 10pm so I can get Subway, but tonight they closed early?

Atmosphere: 1

Service: 1

Skyler Otberg

Review for Subway – 903 N Mitchell St, Cadillac, MI 49601

I come to this Subway every Tuesday, and while the food is always delicious, the drive-through experience has become frustrating enough that I’m considering coming less often.

Each time I order, instead of simply taking my card for payment, I’m handed the entire card reader through the window so I can choose a tip option. I don’t feel a tip is necessary for a drive-through order, especially when I’m not dining in, creating a mess, or requiring extra service. It feels uncomfortable and unnecessary to be put in that position every visit.

I’ve also never earned any Subway points here because I’m never asked for my phone number or whether I’m a rewards member. And whenever I order a footlong and ask for each half to be individually wrapped, it doesn’t happen.

On top of that, the sandwiches are often made sloppy, and about half the time there are no napkins included in the bag.

I’m leaving this review because these issues are becoming genuinely irritating. The constant push for a tip, the awkward card-reader handoff, the lack of attention to simple requests, and the inconsistent quality make the experience less enjoyable. I hope this location can address these concerns, because I do enjoy the food and would like to continue coming here regularly.

Atmosphere: 2

Food: 5

Service: 1

Arianna Rouse

We had some technical issues with my lunch order, right before I had to go to work, accidentally ordered for a later time than I was wanting, however the staff was very helpful, they looked over my order and made sure I paid and then made my food for me so I could make it to work on time.

Atmosphere: 5

Food: 5

Service: 5

Monster

Perfect and fresh every visit no matter the time of day. Thanks subway

Atmosphere: 5

Food: 5

Service: 5

Katrina Morgan

I seen a manager to night be very disrespectful and rude to her employee the employee is in her 60s it is Friday October 3 830pm but the employee did a fine job her name is Cindy

Atmosphere: 1

Food: 5

Service: 5

Random Matt

The new Subway looks great and amazing. But a little too much green. Some of the seat need a little softer seat. But other than that it’s clean and good. The employees are nice and respectful. My wife and I did the deal 3 foot longs for 20$.

Atmosphere: 5

Food: 5

Service: 5

Slim Jim

Love the new store! Great seating options and great service from the excellent men and women workers! Thank you.

Atmosphere: 5

Food: 5

Service: 5

philwalters123

I was very impressed with the service in the facility they were in.

Atmosphere: 5

Food: 5

Service: 5

Mary Torres

Awful service every time

K Coffel

The Internet wasn't working, they wouldn't take my order over the phone. When you only have a half hour for lunch, you don't have time to wait in line. Took my business elsewhere.

Andrea Favor

Amazing staff great service… in Cadillac area

Ron Smith

I stopped in and ordered 25 sandwiches with no notice the girls in there rocked it out. Didn’t stress completed my order in a very timely fashion. We’re super nice. Would definitely recommend this if you had to get a bunch of food for your softball team or just a quick drop in for lunch.

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