te manager literally always makes your food fresh for you. i love this bk. i don’t even eat fast food but ill eat this particular burger king!
Atmosphere: 5
Food: 5
Service: 5
ciaramsb
Their soft serve ice cream is the best bang for your buck! the workers are very nice too 🤓
Atmosphere: 5
Food: 5
Service: 5
Zach Epaminonda
Where to start.... I walked into the restaurant, there was one other guest waiting for food and no one else was in the dining room. I walked up to the counter, made sure contact with each one of the four employees working and no one acknowledged or greeted me. With that being said, one of the employees I made eye contact with was the Manager, he was too busy changing out date stickers on product being held on the sandwich make line. Now, I've worked full and quick serve restaurants for the past almost 17 years and when I see date stickers just being changed out without discarding the old product raises a concern for me. Looking at it from a food safety standpoint..... The company I work for, I help oversee, inspect ans support many food service brands, one of them being Burger King actually so I know all about the inspections and "Guest Lens" ect. I'm very disappointed to see this type of behavior especially from someone in a leadership role. Moving on, about 5-7 minutes of waiting I was finally acknowledged now with a "welcome to Burger King" but with a "what can I get you?". I ordered the 3 for $7 and the cashier (employee 660417 from the receipt) was not friendly at all, it didn't take too long to get my food however when presented to me I actually said "Thank You" to the lady and she didn't even acknowledge me and say "you're welcome"...
After I sat down to eat my food I observed the Manager almost yelling at the staff saying he was pulling the SOS Time for the drive thru and when there are orders to be made in the drive thru they shouldn't be working on Door Dash orders, which may be correct however he could treat the team with a little more respect and not so loud for the guests in the dining room to hear that. One of the employees, a younger guy, even looked my way as I shook my head.
The food was good but the atmosphere and guest service is to be desired at this location. It all starts with Leadership, make something important to you and it will BECOME important to the rest.
I will not be visiting this location again as long as this Manager is in place and I will also be calling the corporate line and leaving a Google review.
Atmosphere: 1
Food: 4
Service: 1
Mary Doe
I love coming to this Burger King and I always really appreciate their patience with the orders we request in order to get it right, we’re not super extra other than getting condiments taken off, and some extra sauce maybe -and this spot really is attentive and polite anytime we’ve had an issue or requested something small simply. Really appreciate your crew and the good attitude, thank you!
Atmosphere: 5
Food: 5
Service: 5
humble servant and messenger. ChristisGodintheflesh
You can tell most of the staff here work hard to take care of the customer and deliver a great experience. Very rare these days. My mail was hot and fresh I couldn't ask for anything more.
Atmosphere: 5
Food: 5
Service: 5
Og-zerocool
Excellent staff. Jesse was very helpful with getting my order hot and correct.
Whats On Ehteshaam Gulams Mind
The person working on the drive thru is extremely rude. Avoid.
Dustin Day
Had a ordered delivered and was missing items and the workers made everything better. Great staff here
Atmosphere: 5
Food: 5
Service: 5
Golden star
Tell me why there were only two cars in front of me but it took 20 minutes just to get my food
Atmosphere: 1
Food: 2
Service: 1
Ken Ladd
Made an online order for pick up at drive thru. The app said that the food would be ready a 5:45. Drive up to the speaker and radio silence for 9 minutes. Drive up to the window and see 2 people inside did not even acknowledge us. Even after I gave a nice beep beep. Was told there was only 2 people working there. I understand that but atleast let me know what is going on. Needless to say my whopper was cold. :(
Recommended dishes: Hamegg Croissant & French Toast Sticks
Byakuya Togami
So, today I ordered an original crispy chicken sandwich with a no sesame seed bun (because I'm allergic to sesame seeds), and when I got the order it STILL had sesame seeds on it, just around the edges instead of the entire bun. This isn't my first incident where I ordered a no sesame seed bun and still got sesame seeds.
Atmosphere: 4
Food: 1
Service: 2
Pat Sturdy
My cheese Whopper was cold.Must have been left from lunch.
te manager literally always makes your food fresh for you. i love this bk. i don’t even eat fast food but ill eat this particular burger king!
Atmosphere: 5
Food: 5
Service: 5
Their soft serve ice cream is the best bang for your buck! the workers are very nice too 🤓
Atmosphere: 5
Food: 5
Service: 5
Where to start.... I walked into the restaurant, there was one other guest waiting for food and no one else was in the dining room. I walked up to the counter, made sure contact with each one of the four employees working and no one acknowledged or greeted me. With that being said, one of the employees I made eye contact with was the Manager, he was too busy changing out date stickers on product being held on the sandwich make line. Now, I've worked full and quick serve restaurants for the past almost 17 years and when I see date stickers just being changed out without discarding the old product raises a concern for me. Looking at it from a food safety standpoint.....
The company I work for, I help oversee, inspect ans support many food service brands, one of them being Burger King actually so I know all about the inspections and "Guest Lens" ect. I'm very disappointed to see this type of behavior especially from someone in a leadership role. Moving on, about 5-7 minutes of waiting I was finally acknowledged now with a "welcome to Burger King" but with a "what can I get you?". I ordered the 3 for $7 and the cashier (employee 660417 from the receipt) was not friendly at all, it didn't take too long to get my food however when presented to me I actually said "Thank You" to the lady and she didn't even acknowledge me and say "you're welcome"...
After I sat down to eat my food I observed the Manager almost yelling at the staff saying he was pulling the SOS Time for the drive thru and when there are orders to be made in the drive thru they shouldn't be working on Door Dash orders, which may be correct however he could treat the team with a little more respect and not so loud for the guests in the dining room to hear that. One of the employees, a younger guy, even looked my way as I shook my head.
The food was good but the atmosphere and guest service is to be desired at this location. It all starts with Leadership, make something important to you and it will BECOME important to the rest.
I will not be visiting this location again as long as this Manager is in place and I will also be calling the corporate line and leaving a Google review.
Atmosphere: 1
Food: 4
Service: 1
I love coming to this Burger King and I always really appreciate their patience with the orders we request in order to get it right, we’re not super extra other than getting condiments taken off, and some extra sauce maybe -and this spot really is attentive and polite anytime we’ve had an issue or requested something small simply. Really appreciate your crew and the good attitude, thank you!
Atmosphere: 5
Food: 5
Service: 5
You can tell most of the staff here work hard to take care of the customer and deliver a great experience. Very rare these days. My mail was hot and fresh I couldn't ask for anything more.
Atmosphere: 5
Food: 5
Service: 5
Excellent staff. Jesse was very helpful with getting my order hot and correct.
The person working on the drive thru is extremely rude. Avoid.
Had a ordered delivered and was missing items and the workers made everything better. Great staff here
Atmosphere: 5
Food: 5
Service: 5
Tell me why there were only two cars in front of me but it took 20 minutes just to get my food
Atmosphere: 1
Food: 2
Service: 1
Made an online order for pick up at drive thru. The app said that the food would be ready a 5:45. Drive up to the speaker and radio silence for 9 minutes. Drive up to the window and see 2 people inside did not even acknowledge us. Even after I gave a nice beep beep. Was told there was only 2 people working there. I understand that but atleast let me know what is going on. Needless to say my whopper was cold. :(
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Better than McDonald's by a long shot mm
Atmosphere: 4
Food: 4
Service: 5
Double cheeseburgers ? are some of the best!
Food: 5
Alway have great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamegg Croissant & French Toast Sticks
So, today I ordered an original crispy chicken sandwich with a no sesame seed bun (because I'm allergic to sesame seeds), and when I got the order it STILL had sesame seeds on it, just around the edges instead of the entire bun. This isn't my first incident where I ordered a no sesame seed bun and still got sesame seeds.
Atmosphere: 4
Food: 1
Service: 2
My cheese Whopper was cold.Must have been left from lunch.
Service: 5
Loading...