Chili's Grill & Bar
41680 Ford Rd, Canton
(734) 844-9050
Recent Reviews
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Haven't been here in ages! Tried their new bacon ranch quesadilla and it was fantastic! Great combination of flavors! Try it, your taste buds will thank you đ€©
The best service!!!! There was a flying bug in my drink not only did the manager come and apologize but my dinner and dessert was on the house!!! I wasn't expecting anything in return but to get another drink. She also checked on my husband and I while we ate. And our waitress was great too!!! giving us information about the rewards program. I will definitely go back!!!!
10 years later and back with another review. The new management was great from the time we walked in until we were done. Sarah was our waitress she was awesome, and her customer service was one of a kind. And the food was good they didn't miss a beat.
We had a 30 minute wait and it was multiple open tables. They appeared to be short staffed. The sauce from the crisper got on other things on my plate unfortunately. In general the food was good and I would return.
Atmosphere: 2
Food: 3
Service: 3
Zaneta was a awesome bartenderđ
Atmosphere: 5
Food: 5
Service: 5
The people are liars about setting a table and lied to me when I finally showed up
Service: 1
Their reward program sucks, doesnât work, never get rewards for the money spent. Something so easy⊠Smiles on employees are inconsistent which means lack of training. Food made up for the above challenges. Hope you guys get it together.
Receive a text about when to go inside to pick up food at location. Patiently wait 20 minutes after arriving at location for text to go inside. Never receive texts. Go inside. Find food sitting on shelf. Ask for food, receive food, then leave. What's the point of asking to wait till you receive the text? If you're not going to send the text!?!?!!? Never going to wait for a text to receive my food again. Food was cold. Thank you very much.
Atmosphere: 1
Food: 2
Service: 1
I want to start by saying I took a birthday party of 10 here and I know that can be overwhelming at times. This night crew was beyond amazing, attentive, sweet, and completely phenomenal. Literally the entire staff from the time we walked in the door to the end of our visit was spectacular!!! The food was perfect as well it came out hot, delicious, and nobody had to wait on anything. The manager that runs this shift has this atmosphere absolutely amazing! I have been to high dollar restaurants that have not given me the service I received tonight. I especially want to thank our phenomenal waitress Camren she was on top of the refills, the entire order was perfect, she was so kind to everyone, and she even took the time out of the clearly slammed night to chat with the kiddos at our table to make us all feel right at home. I will absolutely recommend this location especially the night shift! If I could give them 100 stars I would Thank you all for making our birthday dinner!!!!
Atmosphere: 5
Food: 5
Service: 5
Manager Autumn Walton was spectacular!
Technology problems with a gift card were taken care of in a polite
, professional manner.
We will be back.
Server Michele was awesome as well.
Thanks, Bob and Karol.
Atmosphere: 5
Food: 5
Service: 5
So me and 2 other friends came here to enjoy some food, relax, and catch up but it slowly turned into us all being nauseous before we even left the restaurant! We all ordered triple dippers, the food came out cold, our waiter (I think her name was Karen) was so awkward and slow she kept looking at us like she couldnât comprehend what we were saying. It took her so long to bring our chips and salsa, it took our food even longer to come out. We went to chilis on Saturday Feb.15 and itâs now Wednesday Feb.19 and we have been nauseous, stomach cramping up badly, going to the bathroom non-stop, throwing up non-stop, dizzy, and not being able to hold food/liquids down since Saturday. Also not to mention when we first arrived we were informed that it would be a 30 minute wait for 3 people me and my friends were fine with waiting. Another group of 5 people came in and asked to be seated and the host was willing to sit them before us. Luckily the other group were aware that we were waiting before them. The host didn't know what she was doing or something because thatâs crazy to me and then she responded with âoh yeahâ. Overall our experience was horrible and I WILL NOT be back at this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Will never come to this location again. Literally me and my 2 other friends got food poisoning when coming here. It was the worst pain ever for a whole week. We knew it was from here because we all started feeling a little off and nauseous after we finished eating and was still in the restaurant. We all had the triple dipper so Iâm not sure which part got us sick but itâs completely unacceptable. Not to mention how unclean the restaurant is with sticky tables and dirty menus. Please save yourself the sickness and go anywhere else
Atmosphere: 1
Food: 1
Service: 2
Server was great had a nice time being able to talk with friends and able to hear them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
Service has improved this location has struggled with staffing. Good servers all the time, but they were under staffed, so they had longer wait times. We will be back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chips & Salsa, Honey-Chipotle Chicken Crispers, Steak Fajitas
Maddie at the bar was PHENOMENAL. We came on a super busy night (National Margarita Day) and that didnât affect the service or quality of food at all. Will absolutely return. Thank you for amazing service âŁïž
Atmosphere: 5
Food: 5
Service: 5
Chicken was refried. Quesadillas were cold. Salad appear to be old. Nothing with the salad scene fresh. The chicken sandwich was disgusting. Weâll never come back.
Atmosphere: 1
Food: 1
Service: 3
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