Chipotle Mexican Grill
45541 Michigan Ave, Canton
(734) 802-5060
Recent Reviews
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Bad place, they don't give enough meat, very below average place
Atmosphere: 1
Food: 1
Service: 1
Typical behavior. Asked for sour cream that didn’t have all days food in it and they caught an attitude with me. How is that my problem? Lol
Atmosphere: 5
Food: 5
Service: 2
Great food Great service
Atmosphere: 5
Food: 5
Service: 5
Awesome
morris and chenea were amazing!! 10/10 customer service and food was so good!!
Terrible customer service and bad attitude they’re also skimpy with napkins
Food: 3
Definitely the top contender in the league 👌🏿 Always an easy order and go, all the staff are polite and helpful 👍🏿 The mandarin and turmeric flavored water is UNPARALLELED, NOTHING CLOSE TO IT😋👏🏿💯
Atmosphere: 5
Food: 5
Service: 5
Talk about RUDE!!!!! The young lady working the counter at 430pm Friday Aug 8th will make you not ever want to order a single thing. Idk what happened to customer service these days
Got it — here’s a more formal roast with a sharp tone, perfect for a review, email, or social media post that keeps it classy but cuts deep:
I was genuinely disappointed with my recent order from Chipotle. The portion I received was noticeably smaller than what is reasonably expected for the price. For a brand that prides itself on customizable, hearty meals, this felt more like a sampler than an entre . Consistency and value matter and this experience fell far short on both.
Atmosphere: 1
Food: 1
Service: 1
Great food
Restaurantji Recommends
Enjoyed sharing a burrito with friend---plenty for two! Delicious pork!
Atmosphere: 5
Food: 5
Service: 5
This place needs to be shut down, and reopened after strict training on customer service. I ordered the tacos, NO SHELLS, then I said bowl with steak and chicken, NO STEAK. I asked for a mgr. I was told the store mgr. was not present, something told me the person I was talking to was the mgr. As far as me returning, that's a VERY STRONG NO.
Atmosphere: 2
Food: 2
Service: 2
Absolute worse chipotle location ever! From customer service to the upkeep. Not recommended
I have had many bad experiences with this location. First off all, the workers know NOTHING about customer service. Once, one lady charged me for double steak and guac, when I got steak and DOUBLE guac. It was only until I went back to my car since I was missing 4 cents that I realized this since she told me my order. I corrected her (later when I looked at the foil the lady who was prepping my food circled steak so that it was double steak when it was supposed to be double guac. That one lady is too dam miserable to be giving 1/2 portions and being disgusting with crappy service). To be fair, the cashier lady may have been new plus the lady prepping my food wrote the wrong order on the foil, but it still isn't an excuse to RIP PEOPLE OFF; that lady even had the audacity to ask to keep the full money amount, like I am not tipping you. This has happened more then once with chipotle/cashier workers trying to ask for tips/imply that the customer wants to tip when exact change isn't given. After I came back from my car from the SECOND time, the lady who originally prepped my food was at the cashier and I asked the amount again and she had the audacity to stare me down and was lowkey being rude. I was trying to double check the amount because I was not going to tip them. Another time, that SAME lady literally ignored me when I asked for cheese multiple times and didn't even add cheese and she closed the bowl. I had to ask the cashier to add cheese and they only gave me cheese on the side, which wasn't even the full proportion as well. On an extra note, my mother ordered door dash today for me and the quality of food service was HORRIBLE. I ordered a chicken bowl with a little pico, double guac, extra sour cream and cheese. The door dash people came almost 30 minutes later then the order was supposed to; the order was wrong. There was no light pico, no double guac, and no cheese. The bowl wasn't even half way full. I mean, you people don't even get payed enough to be giving 1/2 portions anyways, and this has been a CONSTANT problem majority of the times I come here in person. The service is awful and the food isn't even that great to be causing all these issues to customers. Qdoba would NOT do this to me; maybe learn how to cook and do portion sizes from franchises like Qdoba. Qdoba is cheaper and has better portion sizes. Everything at chipotle is over priced; charging extra for bland and practically tasteless to some extend queso when this is supposedly a mexican resturant is crazy. Lastly, your workers there are money hungry; one time when I came here they weren't accepting cash (I only had cash on me), only card. When I asked if I could pay cash even if they didn't have exact change and if I could just tip, suddenly I was getting great portions. Excuse me? The portion size should be the same whether or not the customer is tipping. It is not mandatory to tip. When I got to the cashier, apparently they did have some change and I got my change. In finality, please fire that one lady who always has an attitude and gives 1/2 portions and for gods sake PLEASE work on customer service and communications skills. This is why Qdoba is superior to chipotle, they don't have these issues; let's hope this franchise closes and Qdoba opens here instead. Goodbye.
Atmosphere: 2
Food: 1
Service: 1
Was my first time trying a chipotlane and I was really nervous. The staff were super nice and professional. The chicken was seasoned really well.
Atmosphere: 4
Food: 4
Service: 5
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