Second time ordering from this Panda Express. First time I ordered I couldn’t believe how bland and poorly cooked everything was. Ordered again hoping it was a fluke. Same exact disgusting taste. If you want a restaurant to thrive having food that is properly cooked and seasoned is a start. With it being a chain restaurant it’s hard for me to understand how the taste is so different at this location. If they want to turn this location around it starts with replacing the cooks with someone who is capable of sautéing a vegetable. Will never be coming to this location again.
Food: 1
Alex Thomson
Waited for almost an hour(half hour past when it said it was gonna be ready) for food that was orderd ahead of time and watched at least five people walk in and walk right out with there food,woukd not reccomend at all better off going to real Chinese restaurant
Atmosphere: 1
Food: 1
Service: 1
kim williams
The online menu is the worst and I called to make a order and they don't do over the phone orders ,WHICH SUCKS BECAUSE I AM ON THE ROAD AND NEVER GOT A MENU ,THIS PLACE NEEDS A BETTER ONLINE MENU,AND NICER MANGERS CALLING WAS BIG PROBLEM WITH THE WOMEN I SPOKE TO ,I guess my order was not important ,LOOK at your online menu it's the worst I went to panda house to order but it's messy and only offers a limited things so I won't be ordering or going seems like a headache before even ordering KIM WILLAMS ,GOING BACK TO GREAT WALL ,LARGE MENU NICE WHEN YOU CALL AND NO PROBLEMS WHEN YOU CALL TO ASK QUESTIONS, THIS IS A CORP THING PLACE WHERE THIS IS IT LIKE IT OR NOT
S G
Upgraded to a bigger plate..was shocked to see..a tiny ammt of noodles n barely a tablespoon of the entrees..never happens in any other PE..at least till now..I did call n spoke with Mary..who said she wld let them know in the drive thru!! Pathetic..just cannot seem to get over the portion size..that too at 13 dollars..better to eat elsewhere..if this is what they r going to do!
Atmosphere: 5
Food: 2
Service: 5
Debra Peeden
Chow mein is disgusting !!!! It's like spaghetti noodles... so disgusting!!! Not your typical show mein
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Plate
Ruben Rodz
I am getting out right now and the customer service there was zero. Door was open I go in and everyone start laughing and seeing each other and I don't get it. Until the cashier tell me that there close!...? EXCUSE ME THE DOOR ARE OPEN AND FROM 10 MIN NO.BODY SAID ANYTHING EVEN THE MANAGER. They prefer make me feel uncomfortable with all of them laughing that tell me something. I work retail something so simple that talk. Communication. never again to this panda!
Ps who going to understand the hours in the door attached photo.
Atmosphere: 1
Food: 1
Service: 1
Lisa Marshall
I ordered a carryout on the afternoon 10/5/24; fried rice/teriyaki chicken.. and when I tell you I was SICK as a dog in less than an hour later- that is an understatement!! My husband wanted to take me to ER.. I was nauseated, sweating, dizzy, it felt like a thousand knives were in my stomach!! I will NEVER eat at this establishment, EVER again- and as an employee of the Michigan Department of Health- I will be watching for similar complaints from this location.. Please folks- beware of WHERE you eat, and just cook at home.. Also, I need to mention that whoever the young lady was on the drive through window at around 2'ish- her customer service skills were horrible!! No, "hello, how can I help you today"- just, "go ahead with your order" AND, no- "have a nice day".. She handed me my food and shut the window.. So, I'm GOOD on this place!! Please, Please beware!!
Atmosphere: 1
Food: 1
Service: 1
John McNulty
I had a fantastic experience at Panda Express! The food was fresh, flavorful, and served hot. The restaurant itself was clean and well-maintained, creating a welcoming atmosphere. The staff were excellent—friendly, attentive, and provided top-notch service. The bathrooms were also clean, which is always a plus. Overall, a great dining experience, and I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Fried Rice
Rose Misfits
We came exactly at 7:40 PM. Got an order of big plates. The manager barely put any food in the plate, I used to be a manager for panda express so I exactly know how much is a portion and he clearly did not put the portion correct. I get that He’s trying to save food but it’s 7:40 at night and he closes the lobby at 9:30 and the drive-through at 10 o’clock, too early to have small portions, I am very disappointed with this location and we asked for Beijing beef and they told us that they don’t have it available at the moment that it will be here tomorrow, I looked around and clearly either they’re trying to save it or they did not order their truck correct, everything was scattered around the names on the food was wrong. The food quality looked extremely old is been sitting there probably for 45 minutes to an hour. Very disappointed with the quality of this location, will not recommend to anybody to come in here and buy. The lady did put broccoli beef on my partners plate, which had the honey walnut shrimp. She was the only one who actually did a serving correct in these place. I have not eaten one bit and he has not eaten one bit, as you can clearly tell these portions are very low. I’m sorry but the manager Corey at night doesn’t know how to run it , he needs to stop thinking about a bonus, instead make customers keep coming back I would rather have more customers keep coming and run a business correct then instead of thinking about a bonus of saving money on food
Atmosphere: 1
Food: 1
Service: 1
Grayson Mccauley
Normally they are good in person but can’t seem to get doordash right. Every time I order doordash they give me someone else’s order
Experienced a little wait due to Friday dinner rush, but understandable. The employee serving food was friendly and efficient. He ensured that I had everything I needed and asked about appetizers.
The cashier was also friendly and efficient! I asked for teriyaki sauce and a medium soft drink, which he supplied.
I ordered a plate with white rice, orange chicken, & honey teriyaki chicken. The food was hot, fresh, & tasty!
The lobby was in good shape, with the drink station area being well stocked and clean. This location doesn't serve Coke Zero Sugar in the fountain, but settled for Dirt Coke. They do have Coke Zero Sugar in a 20oz bottle for those who prefer it.
I would highly recommend this location to anyone who loves Asian inspired food with great service!
Parking: Adequate parking for this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Shay L
This was my 1st time ordering at Panda Express, and I was uncertain about what to order. However, one of the employees must have noticed my confusion and, ever-so-kindly, just stepped up and made a few helpful suggestions. I was happy that Michelle was there at the time of my visit. My stomach thanks her. ?
Atmosphere: 5
Food: 5
Service: 5
Luis Molleda
There is always something good to enjoy and try new dishes
When this place first opened, the protein portions were kind of small. Now that they've been open a few months, they seem to have got it right. Good sized portions, always hot, always fresh. I typically use the drive thru at lunch but when I have gone inside I have always found it to be clean and well staffed.
Second time ordering from this Panda Express. First time I ordered I couldn’t believe how bland and poorly cooked everything was. Ordered again hoping it was a fluke. Same exact disgusting taste. If you want a restaurant to thrive having food that is properly cooked and seasoned is a start. With it being a chain restaurant it’s hard for me to understand how the taste is so different at this location. If they want to turn this location around it starts with replacing the cooks with someone who is capable of sautéing a vegetable. Will never be coming to this location again.
Food: 1
Waited for almost an hour(half hour past when it said it was gonna be ready) for food that was orderd ahead of time and watched at least five people walk in and walk right out with there food,woukd not reccomend at all better off going to real Chinese restaurant
Atmosphere: 1
Food: 1
Service: 1
The online menu is the worst and I called to make a order and they don't do over the phone orders ,WHICH SUCKS BECAUSE I AM ON THE ROAD AND NEVER GOT A MENU ,THIS PLACE NEEDS A BETTER ONLINE MENU,AND NICER MANGERS CALLING WAS BIG PROBLEM WITH THE WOMEN I SPOKE TO ,I guess my order was not important ,LOOK at your online menu it's the worst I went to panda house to order but it's messy and only offers a limited things so I won't be ordering or going seems like a headache before even ordering KIM WILLAMS ,GOING BACK TO GREAT WALL ,LARGE MENU NICE WHEN YOU CALL AND NO PROBLEMS WHEN YOU CALL TO ASK QUESTIONS, THIS IS A CORP THING PLACE WHERE THIS IS IT LIKE IT OR NOT
Upgraded to a bigger plate..was shocked to see..a tiny ammt of noodles n barely a tablespoon of the entrees..never happens in any other PE..at least till now..I did call n spoke with Mary..who said she wld let them know in the drive thru!! Pathetic..just cannot seem to get over the portion size..that too at 13 dollars..better to eat elsewhere..if this is what they r going to do!
Atmosphere: 5
Food: 2
Service: 5
Chow mein is disgusting !!!! It's like spaghetti noodles... so disgusting!!! Not your typical show mein
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Plate
I am getting out right now and the customer service there was zero. Door was open I go in and everyone start laughing and seeing each other and I don't get it. Until the cashier tell me that there close!...? EXCUSE
ME THE DOOR ARE OPEN AND FROM 10 MIN NO.BODY SAID ANYTHING EVEN THE MANAGER. They prefer make me feel uncomfortable with all of them laughing that tell me something. I work retail something so simple that talk. Communication. never again to this panda!
Ps who going to understand the hours in the door attached photo.
Atmosphere: 1
Food: 1
Service: 1
I ordered a carryout on the afternoon 10/5/24; fried rice/teriyaki chicken.. and when I tell you I was SICK as a dog in less than an hour later- that is an understatement!! My husband wanted to take me to ER.. I was nauseated, sweating, dizzy, it felt like a thousand knives were in my stomach!! I will NEVER eat at this establishment, EVER again- and as an employee of the Michigan Department of Health- I will be watching for similar complaints from this location.. Please folks- beware of WHERE you eat, and just cook at home.. Also, I need to mention that whoever the young lady was on the drive through window at around 2'ish- her customer service skills were horrible!! No, "hello, how can I help you today"- just, "go ahead with your order" AND, no- "have a nice day".. She handed me my food and shut the window.. So, I'm GOOD on this place!! Please, Please beware!!
Atmosphere: 1
Food: 1
Service: 1
I had a fantastic experience at Panda Express! The food was fresh, flavorful, and served hot. The restaurant itself was clean and well-maintained, creating a welcoming atmosphere. The staff were excellent—friendly, attentive, and provided top-notch service. The bathrooms were also clean, which is always a plus. Overall, a great dining experience, and I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Fried Rice
We came exactly at 7:40 PM. Got an order of big plates. The manager barely put any food in the plate, I used to be a manager for panda express so I exactly know how much is a portion and he clearly did not put the portion correct. I get that He’s trying to save food but it’s 7:40 at night and he closes the lobby at 9:30 and the drive-through at 10 o’clock, too early to have small portions, I am very disappointed with this location and we asked for Beijing beef and they told us that they don’t have it available at the moment that it will be here tomorrow, I looked around and clearly either they’re trying to save it or they did not order their truck correct, everything was scattered around the names on the food was wrong. The food quality looked extremely old is been sitting there probably for 45 minutes to an hour. Very disappointed with the quality of this location, will not recommend to anybody to come in here and buy. The lady did put broccoli beef on my partners plate, which had the honey walnut shrimp. She was the only one who actually did a serving correct in these place. I have not eaten one bit and he has not eaten one bit, as you can clearly tell these portions are very low.
I’m sorry but the manager Corey at night doesn’t know how to run it , he needs to stop thinking about a bonus, instead make customers keep coming back I would rather have more customers keep coming and run a business correct then instead of thinking about a bonus of saving money on food
Atmosphere: 1
Food: 1
Service: 1
Normally they are good in person but can’t seem to get doordash right. Every time I order doordash they give me someone else’s order
Restaurantji Recommends
Continues to taste delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate
Great food with great service!
Experienced a little wait due to Friday dinner rush, but understandable. The employee serving food was friendly and efficient. He ensured that I had everything I needed and asked about appetizers.
The cashier was also friendly and efficient! I asked for teriyaki sauce and a medium soft drink, which he supplied.
I ordered a plate with white rice, orange chicken, & honey teriyaki chicken. The food was hot, fresh, & tasty!
The lobby was in good shape, with the drink station area being well stocked and clean. This location doesn't serve Coke Zero Sugar in the fountain, but settled for Dirt Coke. They do have Coke Zero Sugar in a 20oz bottle for those who prefer it.
I would highly recommend this location to anyone who loves Asian inspired food with great service!
Parking: Adequate parking for this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
This was my 1st time ordering at Panda Express, and I was uncertain about what to order. However, one of the employees must have noticed my confusion and, ever-so-kindly, just stepped up and made a few helpful suggestions. I was happy that Michelle was there at the time of my visit. My stomach thanks her. ?
Atmosphere: 5
Food: 5
Service: 5
There is always something good to enjoy and try new dishes
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Orange Chicken, Plate, Crab Rangoon
When this place first opened, the protein portions were kind of small. Now that they've been open a few months, they seem to have got it right. Good sized portions, always hot, always fresh. I typically use the drive thru at lunch but when I have gone inside I have always found it to be clean and well staffed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Fried Rice, Walnut Shrimp Fried Rice
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