Rick the manager was the best! He helped when my son didn't like his sandwich. Greatly appreciated for the good service š
Atmosphere: 5
Food: 5
Service: 5
Kelsey Ringholz
Update: manager was super helpful and understanding.
Asked specifically for baguette and got no bread or any side with my soup even though it said it was checked by an employee. Annoyed to say the least and itās a far drive. Not to mention they seal the bag so you canāt even check easily. Also no spoon and no napkins
Gia Cilento
The restaurant is clean and well stocked. Food is tasty as always. There isnāt really any service here to speak of so thatās a missing in some respects.
Atmosphere: 5
Food: 5
Service: 3
Alan Kruck
The food is good, but the actual restaurant is gross. First the parking lot has several giant potholes that have been there since before the winter. Then the men's bathroom looks like it hasn't been cleaned in weeks. Ick.
Atmosphere: 1
Food: 4
Service: 5
Sheila M
Customer service oriented, clean good quality food
Over priced mediocre food with small portions. Why would I go back. Only to use up a gift card I was given. Probably should have given it to someone I didn't care for. Naw. I wouldn't even do that.
Atmosphere: 1
Food: 1
Service: 2
Mahmoud Chehadi
60% of the time they remember to put my bread I really like the food, but itās really frustrating knowing that youāre thereās a chance of them forgetting something
Atmosphere: 1
Food: 5
Service: 1
Lynn Eickhoff
Michelle should be recognized, commended, & rewarded for her exceptional customer service service. Michelle was engaging, friendly, knowledgeable, responsive; Michelleās professionalism & overall pleasant & respectful nature is certainly a lost art & much needed in our world today. She went above & beyond to provide great service, when many of her colleagues were disengaged, ābusyā ā¦chatting, & unresponsive to customers around them. Grilled sandwich was cold & un-grilled.
A wonderā¦Does anyone in management ever read these reviews?
Atmosphere: 4
Food: 3
Service: 5
Phoenyx Russell
Everytime I order delivery, my drink is ALWAYS forgotten. At this point, I'm fairly sure they're not even making the drinks for the delivery/pick up orders.
Edit: finally received my drink this time around! ordered the hot chocolate.. I DO NOT RECOMMEND! It tastes EXTREMELY watered down..
Dawud Abuzama
Is the best place to meet friends, do some work and take a bite.
Every time Iām at this Panera I wait at least 25-30 minutes for my food at the drive thru . Today the same thing happened and while we were waiting 4 workers were out back smoking . Iām done with this Panera !
Shawn Cummins
So this is tricky as a review.
We ( I ) have never been to this location. In fact I don't eat at Panera, so, this truly was my first encounter. I Received some secret Santa gift cards. So the three of stopped in Sunday Evening.
Upon entering this location, it is very welcoming and busy. The take out traffic. Seats taken with customers and people lounging is quite nice. Clean and bright.
Being new I had questions. And the counter girl was more then happy to answer them. I ordered a pick 2. Chicken BLT and large chilli. Everything is an upgrade, nickels and dimes ! !. We also ordered the French dip pick two with large Mac and cheese. As well as a Mac and cheese bread bowl and caeser salad.
Upgrading charges I would not normally have issue with when the upgrade substantiates it. Which in all three cases did not.
We waited 17 minutes to get our food ! While take out after take out came and went. This location seems to quickly prepare and get door dash and take out orders taken care of while the dine inn customers are left standing along the wall to wonder when they are next. This is a sure 3 star or lower experience. Our order once done. Was not done correctly. Bacon in Mac and cheese which was NOT wanted. So the girl redid the bread bowl Mac and cheese. She did do what was on the ticket, so it was not her mistake but a type on the counter persons part. FYI.
Lemonade is very good. Iced tea it crisp and good also. No complaints with the beverages except an unusual amount of small flies near the beverage station. Indicative of lack of sanitizing from the sugars present from spillage.
Onto the food. Chilli was very good. Piping hot and had a nice seasoning kick to it. Mac and cheese was creamy and good. Sandwiches were good.
Now. Three stars comes into play when you get a $ 56.00 and some change bill for two half sandwiches and bowls of chilli and Mac and cheese as well as a small bread bowl Mac and cheese and a salad. OUCH ! This is NOT a financially good decision to eat here.
But. The atmosphere is very pleasant. The food is or was very tasty. Maybe put more actual meat on the sandwiches. They were a little thin !
Overall. Taste is not the issue. Friendly staff is not the issue. Building is not the issue.
It's the emphasis on take out and drive through over standing customers waiting and VALUE for the money or lack there of.
Will I return. Not without a gift card to take some of the wallet whipping away. Was it a good experience. YES ! Did I enjoy my small meal. YES !
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Caesar Salad
David Schmidt
Really long wait to get really terrible food. This location has managed to screw up every every single order of mine. How hard is it to put together a 4 ingredients sandwich?
Rick the manager was the best! He helped when my son didn't like his sandwich. Greatly appreciated for the good service š
Atmosphere: 5
Food: 5
Service: 5
Update: manager was super helpful and understanding.
Asked specifically for baguette and got no bread or any side with my soup even though it said it was checked by an employee. Annoyed to say the least and itās a far drive. Not to mention they seal the bag so you canāt even check easily. Also no spoon and no napkins
The restaurant is clean and well stocked. Food is tasty as always. There isnāt really any service here to speak of so thatās a missing in some respects.
Atmosphere: 5
Food: 5
Service: 3
The food is good, but the actual restaurant is gross. First the parking lot has several giant potholes that have been there since before the winter. Then the men's bathroom looks like it hasn't been cleaned in weeks. Ick.
Atmosphere: 1
Food: 4
Service: 5
Customer service oriented, clean good quality food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Asiago Bagel, Grilled Cheese Sandwich, Creamy Tomato Soup
Over priced mediocre food with small portions. Why would I go back. Only to use up a gift card I was given. Probably should have given it to someone I didn't care for. Naw. I wouldn't even do that.
Atmosphere: 1
Food: 1
Service: 2
60% of the time they remember to put my bread I really like the food, but itās really frustrating knowing that youāre thereās a chance of them forgetting something
Atmosphere: 1
Food: 5
Service: 1
Michelle should be recognized, commended, & rewarded for her exceptional customer service service.
Michelle was engaging, friendly, knowledgeable, responsive;
Michelleās professionalism & overall pleasant & respectful nature is
certainly a lost art & much needed in our world today. She went above & beyond to provide great service, when many of her colleagues were disengaged, ābusyā ā¦chatting, & unresponsive to customers around them.
Grilled sandwich was cold & un-grilled.
Michelle warmed our hearts today during lunch time.
Thank YOU, Michelle ā¼ļøāØš¤šā¤ļø
A wonderā¦Does anyone in management ever read these reviews?
Atmosphere: 4
Food: 3
Service: 5
Everytime I order delivery, my drink is ALWAYS forgotten. At this point, I'm fairly sure they're not even making the drinks for the delivery/pick up orders.
Edit: finally received my drink this time around! ordered the hot chocolate.. I DO NOT RECOMMEND! It tastes EXTREMELY watered down..
Is the best place to meet friends, do some work and take a bite.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Love the food, employees are so kind.
Atmosphere: 4
Food: 5
Service: 5
They forgot spoons and now i cant eat my soup
Atmosphere: 1
Food: 1
Service: 1
Every time Iām at this Panera I wait at least 25-30 minutes for my food at the drive thru . Today the same thing happened and while we were waiting 4 workers were out back smoking . Iām done with this Panera !
So this is tricky as a review.
We ( I ) have never been to this location. In fact I don't eat at Panera, so, this truly was my first encounter. I Received some secret Santa gift cards. So the three of stopped in Sunday Evening.
Upon entering this location, it is very welcoming and busy. The take out traffic. Seats taken with customers and people lounging is quite nice. Clean and bright.
Being new I had questions. And the counter girl was more then happy to answer them. I ordered a pick 2. Chicken BLT and large chilli. Everything is an upgrade, nickels and dimes ! !. We also ordered the French dip pick two with large Mac and cheese. As well as a Mac and cheese bread bowl and caeser salad.
Upgrading charges I would not normally have issue with when the upgrade substantiates it. Which in all three cases did not.
We waited 17 minutes to get our food ! While take out after take out came and went. This location seems to quickly prepare and get door dash and take out orders taken care of while the dine inn customers are left standing along the wall to wonder when they are next. This is a sure 3 star or lower experience. Our order once done. Was not done correctly. Bacon in Mac and cheese which was NOT wanted. So the girl redid the bread bowl Mac and cheese. She did do what was on the ticket, so it was not her mistake but a type on the counter persons part. FYI.
Lemonade is very good. Iced tea it crisp and good also. No complaints with the beverages except an unusual amount of small flies near the beverage station. Indicative of lack of sanitizing from the sugars present from spillage.
Onto the food. Chilli was very good. Piping hot and had a nice seasoning kick to it. Mac and cheese was creamy and good. Sandwiches were good.
Now. Three stars comes into play when you get a $ 56.00 and some change bill for two half sandwiches and bowls of chilli and Mac and cheese as well as a small bread bowl Mac and cheese and a salad. OUCH ! This is NOT a financially good decision to eat here.
But. The atmosphere is very pleasant. The food is or was very tasty. Maybe put more actual meat on the sandwiches. They were a little thin !
Overall. Taste is not the issue. Friendly staff is not the issue. Building is not the issue.
It's the emphasis on take out and drive through over standing customers waiting and VALUE for the money or lack there of.
Will I return. Not without a gift card to take some of the wallet whipping away. Was it a good experience. YES ! Did I enjoy my small meal. YES !
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Caesar Salad
Really long wait to get really terrible food.
This location has managed to screw up every every single order of mine. How hard is it to put together a 4 ingredients sandwich?
Atmosphere: 4
Food: 1
Service: 1
Loading...